Placed order for camera on 04/22/2019. Had to register on AVC website with password, name, address and credit card info. Received email that camera would ship "when payment is received." Credit card was charged more than $900.00 on 04/30/2019. Have not received camera or shipping information. No reply to numerous emails. No one answers phone and no replies to voicemails left.
Order from their website. I ordered an iPad Pro 12.9 inches - 256GB (for $899!) Order status:
Date Added Status Comment 10/04/2019 Pending 14/04/2019 Processing 16/04/2019 Shipped Estimated Delivery Date: April 26, 2019 at 4:30:00 PM Continue Then, I was asking about the tracking number. Here's their reply: Thanks for the mail,
i only have the Estimated Delivery Date of your order which is April 26,
2019 at 4:30:00 PM
there is no tracking number available on Free Shipping.
Best Regards.
Frank Harry
Avc Photo Store
2189/98 Lexington Ave
New York 10035
New York
United States
Tel.: 929-235-9464 My email following their reply. And I never got a reply again: Order ID: #%s #7001461 We haven't received the iPad order from your website yet. And we're also wondering why that would take more than 10 days to ship from New York to Bethlehem, Pennsylvania (shipped 4/16). Could you tell us which carrier your store used for the shipment? Thanks.
They advertised a Nikon D7500 at a good price. When I attempted to place the order on their website the order would not complete and I get a message that the transaction timed out. I attempted to contact them by phone any only get voice mail, No one ever returns your call.
I attempted to contact them by email and again no one ever replies, I contacted them through their website and I received a reply several days later telling me to reenter the order. I reentered the order and again it timed out. I finally gave up dealing with this "vendor".
Several days later I am notified by the credit card company of suspected fraudulent charges to my account. I can not say exactly that this is where the fraud originated but I will say this is the worst store I have ever dealt with. No customer service and a broken website.
AVC Photo Store & School Reviews
Placed order for camera on 04/22/2019. Had to register on AVC website with password, name, address and credit card info. Received email that camera would ship "when payment is received." Credit card was charged more than $900.00 on 04/30/2019. Have not received camera or shipping information. No reply to numerous emails. No one answers phone and no replies to voicemails left.
Order from their website. I ordered an iPad Pro 12.9 inches - 256GB (for $899!) Order status:
Date Added Status Comment 10/04/2019 Pending 14/04/2019 Processing 16/04/2019 Shipped Estimated Delivery Date: April 26, 2019 at 4:30:00 PM Continue Then, I was asking about the tracking number. Here's their reply: Thanks for the mail,
i only have the Estimated Delivery Date of your order which is April 26,
2019 at 4:30:00 PM
there is no tracking number available on Free Shipping.
Best Regards.
Frank Harry
Avc Photo Store
2189/98 Lexington Ave
New York 10035
New York
United States
Tel.: 929-235-9464 My email following their reply. And I never got a reply again: Order ID: #%s #7001461 We haven't received the iPad order from your website yet. And we're also wondering why that would take more than 10 days to ship from New York to Bethlehem, Pennsylvania (shipped 4/16). Could you tell us which carrier your store used for the shipment? Thanks.
They advertised a Nikon D7500 at a good price. When I attempted to place the order on their website the order would not complete and I get a message that the transaction timed out. I attempted to contact them by phone any only get voice mail, No one ever returns your call.
I attempted to contact them by email and again no one ever replies, I contacted them through their website and I received a reply several days later telling me to reenter the order. I reentered the order and again it timed out. I finally gave up dealing with this "vendor".
Several days later I am notified by the credit card company of suspected fraudulent charges to my account. I can not say exactly that this is where the fraud originated but I will say this is the worst store I have ever dealt with. No customer service and a broken website.