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report scamCountry | United States |
State | Texas |
City | Lewisville |
Address | 1601 S Stemmons Fwy |
Phone | 972-763-5527 |
Website | http://www.autonationnissanlewisville.com/ |
AutoNation Nissan Lewisville Reviews
AutoNation Lewisville Failed to disclosed that dealers Texas Protection Plan for 999.00. In a prior dispute with the Better Business Bureau they claim they told me about the plan 6 times on 6 different documents, 3 in which they claim they have my signature. They claim Nissan provided them with a document in which I acknowledged the Texas Protection plan
but failed to provide proof of the documents. I was never asked to accept The Texas Protection plan that they only force on consumers without permission. I am seeking a refund of the Texas bogus protection plan that I still do not know what is consist of on my deal. The plan is not on my contract. I found out about the plan when I needed my Retail purchase agreement a week after I noticed I did not have a purchase agreement. The numbers on my contract did not add up. I called the finance manager Anthony Luna to ask why I did not get a COPY OF MY RETAIL PURCHASE AGREEMENT. Once I got home and reviewed my retail purchase agreement I saw the 999.00 Texas Protection plan then went on the dealership website and read complaint regarding other consumers who were not aware of the plan either. I was also over charged for warranty and the vehicle I purchased was missing the front windshield weather stipping . The dealership has been very unprofessional and uncoorporative in acknowlegement of the deceipt. There are a number of other consumers that were not provided a copy of thier Retail Purchase Agreement in an effort to hide the Texas Protection Plan.