They will hook you with an extremely high quote, then provide you with fluff you can do this on your Own
Autoloss Inc quoted me over 8K diminished value claim. I was hooked and scared I ended up with a junk car after repairs! They proved me with a boilerplate "document" to give to the insurance co, which they denied. They did not provide an accurate, real appraisal of my vehicle. They then instructed me to go to CARMAX to get a low appraisal. As Geico explained, they need a real appraisal to provide evidence. You don't need to pay them $275 to be told this. I actually ended up with a significantly higher appraised value from Carmax than what I was offered from the dealers I was truly trying to trade in with. I wondered if they knew about companies like Autoloss..using them, their resources for their own gain. They also didn't factor in the accident details.
Autoloss INC. Instructed me to to settle for 3K, which I fortunately knew was too low. I went to several dealerships and obtained trade in values from them, that I then provided to GEICO. I received far more than the 3000 that Autoloss told me to settle for. I did have a real diminished value claim, but this company served to only SCAM me out of $275 and my precious time. They have since posted and deleted several insulting and profane comments to my honest review on facebook. They have already created at least 1 new facebook page to get a clean slate. Stay away, you can do this on your own if you have legitimate claim.
Like so many others, I was ripped off by Auto Loss. Monica Fisher promised me results that are unrealistic and then strung me along for months by giving useless advise.
Farmers Insurance basically laughed at the Vehicle Diminution of Value Report prepared by Auto Loss and said Autoloss Inc. has a reputation for greatly over stating diminished values. My Lawyer informed me that companies like Auto Loss are "Toothless Tigers" who talk a good game, take your money and disappear. Don't fall for this scam! Farmers Insurance offered me a low $1000 settlement in the beginning which is way I hired Autoloss Inc.
I was promised a more substantial settlement, which was not the case. Autoloss Inc. has no ability to generate better offers, they are just hot air! Insurance companies aren't stupid, they run their own diminished values and make you an offer, if you don't like it hire a Lawyer because that is the only way to motivate Insurance companies to settle.
Auto Loss took advantage of me by using deceptive trade practices and they will do the same to you.
To be fair, Autoloss did a lot of work on my behalf. They came up with a professional and accurate statement of loss. They responded to all of my e-mails quickly. They sent all of the paperwork to State Farm on my behalf. They answered all of my questions within a day or two. They were able to get my co-worker a $9,000 settlement from her insurance company on her crash. They did everything they said they would do and were great to work with... until they weren't.
Unfortunately, State Farm refused to play ball and neither of us were able to get State Farm to agree to give a settlement. Which is OK. We knew that might happen. And, Autoloss promises a refund you can't recoup from the insurance company. That's why I went with them in the first place. They keep the $250 if I get a settlement - I get it back if I meet all their requirements and can't get a settlement from insurance. Sounds like an amazing deal.... except I can't give them to refund me!
On 12/5/16, I got an e-mail from support saying "I have pulled your file for a formal refund review. Thanks for sending this, Tyler. I will have an updated for you in 24-48 hours.
Erik Lea
Support Team Manager
Autoloss.com"
I never heard back from them after that. So on 12/22/16 I e-mailed back. He said "I will be sure to ask my boss for an update on your file. I submitted my formal review to her for approval."
Still no response after that. So, I e-mailed Monica, the owner. She said I didn't get the refund approval because I didn't meet the requirements to get one. The requirements are: send an e-mail asking for one (I did...), confirm my address (they have had that the whole time) and tell them how much I paid them (How do they not have that info?) Obvious diversion tactics. She said the refund requirements are available on her web site so I should have known. Why would I go to their web site when their employee told me he was working on it for me?
Regardless, I met their requirements and got an e-mail from Monica on January 5th saying I'd have the refund in 30 to 90 days.
Counting today, it's now been 106 days and no check. I e-mailed Monica April 11th and she said the check had been mailed. They're based in Portland. I live in Portland. If the check had truly been mailed, I'd have it by now. Traffic is really bad in Portland, but it should be here by now.
This company is awesome to work with.... until you ask for a refund. Then, good luck!
Auto Loss Reviews
They will hook you with an extremely high quote, then provide you with fluff you can do this on your Own
Autoloss Inc quoted me over 8K diminished value claim. I was hooked and scared I ended up with a junk car after repairs! They proved me with a boilerplate "document" to give to the insurance co, which they denied. They did not provide an accurate, real appraisal of my vehicle. They then instructed me to go to CARMAX to get a low appraisal. As Geico explained, they need a real appraisal to provide evidence. You don't need to pay them $275 to be told this. I actually ended up with a significantly higher appraised value from Carmax than what I was offered from the dealers I was truly trying to trade in with. I wondered if they knew about companies like Autoloss..using them, their resources for their own gain. They also didn't factor in the accident details.
Autoloss INC. Instructed me to to settle for 3K, which I fortunately knew was too low. I went to several dealerships and obtained trade in values from them, that I then provided to GEICO. I received far more than the 3000 that Autoloss told me to settle for. I did have a real diminished value claim, but this company served to only SCAM me out of $275 and my precious time. They have since posted and deleted several insulting and profane comments to my honest review on facebook. They have already created at least 1 new facebook page to get a clean slate. Stay away, you can do this on your own if you have legitimate claim.
Like so many others, I was ripped off by Auto Loss. Monica Fisher promised me results that are unrealistic and then strung me along for months by giving useless advise.
Farmers Insurance basically laughed at the Vehicle Diminution of Value Report prepared by Auto Loss and said Autoloss Inc. has a reputation for greatly over stating diminished values. My Lawyer informed me that companies like Auto Loss are "Toothless Tigers" who talk a good game, take your money and disappear. Don't fall for this scam! Farmers Insurance offered me a low $1000 settlement in the beginning which is way I hired Autoloss Inc.
I was promised a more substantial settlement, which was not the case. Autoloss Inc. has no ability to generate better offers, they are just hot air! Insurance companies aren't stupid, they run their own diminished values and make you an offer, if you don't like it hire a Lawyer because that is the only way to motivate Insurance companies to settle.
Auto Loss took advantage of me by using deceptive trade practices and they will do the same to you.
To be fair, Autoloss did a lot of work on my behalf. They came up with a professional and accurate statement of loss. They responded to all of my e-mails quickly. They sent all of the paperwork to State Farm on my behalf. They answered all of my questions within a day or two. They were able to get my co-worker a $9,000 settlement from her insurance company on her crash. They did everything they said they would do and were great to work with... until they weren't.
Unfortunately, State Farm refused to play ball and neither of us were able to get State Farm to agree to give a settlement. Which is OK. We knew that might happen. And, Autoloss promises a refund you can't recoup from the insurance company. That's why I went with them in the first place. They keep the $250 if I get a settlement - I get it back if I meet all their requirements and can't get a settlement from insurance. Sounds like an amazing deal.... except I can't give them to refund me!
On 12/5/16, I got an e-mail from support saying "I have pulled your file for a formal refund review. Thanks for sending this, Tyler. I will have an updated for you in 24-48 hours.
Erik Lea
Support Team Manager
Autoloss.com"
I never heard back from them after that. So on 12/22/16 I e-mailed back. He said "I will be sure to ask my boss for an update on your file. I submitted my formal review to her for approval."
Still no response after that. So, I e-mailed Monica, the owner. She said I didn't get the refund approval because I didn't meet the requirements to get one. The requirements are: send an e-mail asking for one (I did...), confirm my address (they have had that the whole time) and tell them how much I paid them (How do they not have that info?) Obvious diversion tactics. She said the refund requirements are available on her web site so I should have known. Why would I go to their web site when their employee told me he was working on it for me?
Regardless, I met their requirements and got an e-mail from Monica on January 5th saying I'd have the refund in 30 to 90 days.
Counting today, it's now been 106 days and no check. I e-mailed Monica April 11th and she said the check had been mailed. They're based in Portland. I live in Portland. If the check had truly been mailed, I'd have it by now. Traffic is really bad in Portland, but it should be here by now.
This company is awesome to work with.... until you ask for a refund. Then, good luck!