I went through a nightmare at Audi Tampa dealer, located at E. Fowler Ave, Tampa, FL.
Salesperson Ashley Mcgavern and manager Stephen Matthews sold me the worst deal I ever had. I test drove an A3 2022 very shortly and ended up leasing the car. When I drove it home from the dealer I realized how inferior the car was, with a weaker engine, lower trim line, no sports suspension, no sports seats, an no S-line, all of which I had on my previous Audi A3 2018. My payment increased but the new car has much lower quality. Compared to my prevous car the new one is a lot inferior, and the cheap seats hurt my back.
In addition, I wasn't told anything about my equity, which was $6,500. They pressured me for more money I inadvertantly put down an additional $2,500 cash. I called next morning but they wouldn't answer my calls. I drove to the dealer but they refused to reverse the lease or return my deposit so I could buy my car back, or another model. They offered me about half of my deposit back, plus I would have to pay taxes and fees again, which is another $3,000.
I agreed to paying the taxes/fees again, but the manger said the best he could do was return half of my down payment.
In the past 8 years, I've purchased three A4s from Audi Tampa and leased one A3. This dealership has gone from having a stellar sales team to a dreadfully poor group of people who have no concept of customer service, from GM to sales associate. After 6 months of attempting to resolve a situation for the leased A3 with 2 very incompetent sales associates, William Charter and Ryan Loura, who should seriously consider another career, I found out Audi Tampa tacked on to the purchase price of the A4, over $4,000. This $4,000 was the negative equity from the A3 (which by the way, if you're thinking of purchasing one, it is a generic version of an A4), that had issues from the beginning, of which I bought it to Audi Tampa's and Audi USA's attention several times. Their pre-owned manager sales manager, Ray Rivera, assured me he was giving me a great deal on the A4 and not adding any of the negative equity from A3...that was grossly inaccurate. I would expect more from a dealership and a brand that I have been extremely loyal to and have referred friends and family.
Here's my Audi Experience survey:
Do I like the A4 I'm now driving? Yes.
Will I purchase another Audi? No.
Will I refer anyone to Audi Tampa? LOL
Will I buy another car from Audi Tampa or Reeves Import Motorcars? LMAO
Audi Tampa Reviews
I went through a nightmare at Audi Tampa dealer, located at E. Fowler Ave, Tampa, FL.
Salesperson Ashley Mcgavern and manager Stephen Matthews sold me the worst deal I ever had. I test drove an A3 2022 very shortly and ended up leasing the car. When I drove it home from the dealer I realized how inferior the car was, with a weaker engine, lower trim line, no sports suspension, no sports seats, an no S-line, all of which I had on my previous Audi A3 2018. My payment increased but the new car has much lower quality. Compared to my prevous car the new one is a lot inferior, and the cheap seats hurt my back.
In addition, I wasn't told anything about my equity, which was $6,500. They pressured me for more money I inadvertantly put down an additional $2,500 cash. I called next morning but they wouldn't answer my calls. I drove to the dealer but they refused to reverse the lease or return my deposit so I could buy my car back, or another model. They offered me about half of my deposit back, plus I would have to pay taxes and fees again, which is another $3,000.
I agreed to paying the taxes/fees again, but the manger said the best he could do was return half of my down payment.
In the past 8 years, I've purchased three A4s from Audi Tampa and leased one A3. This dealership has gone from having a stellar sales team to a dreadfully poor group of people who have no concept of customer service, from GM to sales associate. After 6 months of attempting to resolve a situation for the leased A3 with 2 very incompetent sales associates, William Charter and Ryan Loura, who should seriously consider another career, I found out Audi Tampa tacked on to the purchase price of the A4, over $4,000. This $4,000 was the negative equity from the A3 (which by the way, if you're thinking of purchasing one, it is a generic version of an A4), that had issues from the beginning, of which I bought it to Audi Tampa's and Audi USA's attention several times. Their pre-owned manager sales manager, Ray Rivera, assured me he was giving me a great deal on the A4 and not adding any of the negative equity from A3...that was grossly inaccurate. I would expect more from a dealership and a brand that I have been extremely loyal to and have referred friends and family.
Here's my Audi Experience survey:
Do I like the A4 I'm now driving? Yes.
Will I purchase another Audi? No.
Will I refer anyone to Audi Tampa? LOL
Will I buy another car from Audi Tampa or Reeves Import Motorcars? LMAO