I bought 2 items, 1 for $60 and 1 for $30. Also bought express delivery on both. They hired an automated answering service to respond to purchases to make it seem like your product is in the works. However the email never updates with with shipping info.
After 9 days i hit up customer support, you get the same automated response, "we've recieved your request for support and you will be contacted shortly" 4 days later i resent the request for answers. 2 days later still no response so i tried a back door way by going through new customer requests. Get the same automated response then nothing. Was charged for the products but still dont have them and i'm 21 days in now.
Obviously i got burnt and trying to stop others from same demise !!!!
I placed an order on 8/31/16 and the next day my credit card was charged. After two weeks and still haven't received my order, I sent an email with the automatic reply; however, I did receive another email from Valentina saying that they're backlogged and for me to be "more" patient. She also stated that she would update me when the order is shipped. It's now 10/6/16, no update, no order. Needless to say I've disputed the charge on my credit card.
I placed an order through Facebook for two pillows, a Mickey mouse (Mr) pillow and a matching Minnie Mouse (Mrs) pillow. They charged me $102.95 and got their money and I have no order. The order number is 9167. I have attempted to contact them by email and all I get is "Your request (22580) has been received and is being reviewed by our support staff." I never hear another word. How can I get my money back?
I am having the same problem. I ordered the Mickey and Minnie pillowcases at the beginning of August. My PayPal account was charged, but it is now October, and I still do not have my order. When I track it on their website, it still says "Being Processed." I have contacted them several times now via their website. I get an email back from Valentina saying they will look into the issue, but it still has not been resolved.
Do not buy from them at this time. My order of August 3 four emails etc have not been answered. They said on August 4 shipped but with no tracking number which I paid for. I am afraid there are many of us out there who bought Mickey Mouse items from them. Beware
I ordered a Mickey Mouse watch and Mickey Mouse nail art on July 24, 2016. My credit card was charged but I never received the merchandise. I have been e-mailing them and I was given two different tracking numbers. Neither one of them let me track the packages. On August 10th I was given the 2nd tracking number and I have been checking every day and the package has not moved. I keep getting that it is packaged for pick up. I have been corresponding with someone named Valentina. I told her if merchandise wasn't received by today I wanted the order cancelled. It was not received so I sent another e-mail telling her that I wanted to cancel the order and I gave her 10 days to credit my card.
I placed an online order for the Mickey Mouse watch. I checked my status and it said that the item was shipping. That was 22 days ago. I wrote to their custoer service and have not heard aything back from them. I am afraid that they rtipped me off.
They advise Mackey mouse products. They offer the opportunity to get tracking information with Premium shipping of 13.95 and state that you will receive it once it is shipped. That never happens. I order on 8/6 and received an email stating it was shipped and to check the website for tracking information. Aug 11, still no information available. I have emailed them daily and no response. Do not order from them. It is Aug 12 and still nothing.
I ordered a pink Mickey Mouse watch from this company as a gift for my wife. Pink is her favorite color so that's what I ordered. Atomic deals sent a white one. After 4 days I got a reply of you ordered white, thanks for buying. Just another rip off company.
Purchased Disney Mickey watch; $26 + $3.95 shipping. Never received product. Sent 4 emails, received their automated response: Your request (19199) has been received and is being reviewed by our support staff. But no on ever responds about my purchase. Jul 21, 2016 17:44:59 PDT Transaction ID: 3V2990482A963830T Hello debborah hinson, You sent a payment of $29.95 USD to Supernatural Planet ([email protected]) It may take a few moments for this transaction to appear in your account. Merchant Supernatural Planet [email protected] Instructions to merchant You haven't entered any instructions. Shipping address - confirmed Kassidy Mosqueda Lexington, NC 27292-5668
I ordered the Mickey and Minnie pillow cases on 8/15 and paid the 13.95 for the tracking number when it's shipped. It still says processing order and I've sent 3 emails with no response. I called my bank and told them the charge was a fraud. They reversed my charges. Let the banks find these crooks and get their money back.
I ordered a disney watch on 22 July 2016. Recieved email stating order was being prepped/shipped. After 2 wks I emailed to inquire on order. Recieved email stating it was being shipped. After 30-45 days of same email, still have no product as of 5 mos later.
I purchased a Mickey Mouse LED changing lamp from Atomic Deals and the bottom of the light base was loose. I have tried numerous times to have communication from them, but my emails go unswered and it has been months since I purchase this item. The lamp doesn't work at all and I'm very disappointed that I am not getting any response from them. I would recamend never ordering anything from them, do to the fact that they do not communicate with the customers and have made no attempt to refund my money back. They really like to take your money and respond to the customer.
Ordered Mickey Mouse Pillowcases and a Mickey Mouse Backpack from Atomic Deals online in August 2016. My card was immediately charged for $76.20. Items have not been received.
I sent 26 emails -- at the beginning they would respond stating my order was in process and /or order was shipped. Although I paid for shipment tracking, the tracking number was not provided.
Bought a watch and it arrived with a cracked crystal. Contacted ATomic Deals and it took multiple emails and two months for them to reply. They said they would send a replacement. That was three months ago. I have tried many times to send additional emails and got one response that said "being processed". Other than that I have gotten no response and they charged my credit card.
Bought a watch. It came with a cracked crystal. I have been dealing with them for six months trying to get either a replacement or my money back. No response.
Ordered from their facebook ad never received product ordered and they will not respond at all to emails and I have been emailing them for everyday for two weeks couple times more then once a day spent over 70 dollars and got nothing at all.
I ordered 2 sets of mickey and minnie mr and mrs pillow cases on sept 6, 2016, have sent numerous emails and like all the others i got a response from valentina about being patient that it would ship with the next order going out, here it is november, i've been burnt too..
Ordered a 4-pack of funko pop and only received one. Same as everyone else, i got the automated answering system every single time i contacted them. Never resolved. I ended up paying $25 for a pop that sells for around $12 and never received the other 3.
Order watches august 15 mickey mouse watches for my nieces i did not receive the watches can't find a phone number to contact them it have to be a scam
I ordered a silver coin with Mickey and Minney Mouse that I never received. The company doesn't list its address or phone number . The company's policy is when your order is prossesd for shipping, it no longer can be returned for any reason. I emailed to ask for the tracking number guess what they never give it out. I asked for a refund after waiting 3 weeks that's when I found out about there company policy. I contacted my credit card company to start a dispute for a refund because that's the only recourse left to me. Atomic Deals has 2 months to respond to the dispute. I'm now waiting it out for the refund.
I have ordered things on atomic deal and they charge me $108 for the things I bought and they never sent it to me. They said it was shipped on 8/30/16 and I never got it. I have sent them three emails and they just never answer any of my messages.
Purchased a 1 oz Silver Crazy In Love Mickey Coin. Upon received the coin it seemed like it was a little off- I tried the ping test and it had a high tone which was promising- I tried the magnet test and of course it seemed to have passed my strongest magnet. I even went and tried the ice test and it past too! The red flag for me was receiving the DHL shipment from the Industrial Complex in China- The leaders in fake silver. I took the coin to a jewelry shop and had the coin weighed. An actual 1oz silver coin is supposed to weigh 31.1 grams- this coin came in at 29.8 grams which is way off- needless to say these are knockoffs and not worth their value. Please do not purchase these items from this website.
Ce sont des voleurs qui encaissent votre argent et n'envoient pas les biens commandés. Impossible de contacter qui que ce soit à leur service à la clientèle. J'ai envoyé plusieurs e-mails qui sont restés sans réponse. Les tracking number ne valent rien et il est impossible de tracker quoi que ce soit puisque rien n'a été envoyé. Je me suis fais avoir. #bunchoffuckers
I ordered two watches on 8/15/16. Their website shows that my order was fulfilled on 8/24/16. As of 9/9/16, I haven't received my order. I have e-mailed them several times at [email protected], but have not received a response to any of my e-mails. Their website lists no phone number.
I did not use a credit card for this transaction. I used PayPal.
I placed an order on August 5,2016. I decided the item I ordered was not what I wanted, so I sent an email on August 6, 2016 to cancel my order. No reply. On August 10, 2016 I received an email advising my order had shipped, no tracking number. Again I emailed them. No reply. On August 31 I received the order I have been trying to cancel. Again an email to customer support, again no reply.
I'd give this company a zero rating, but that was not an optio.
This company has not responded to my 3 emails asking where my order is. I guess it's just a scam business. So tired of hearing nothing. These are my emails:
PLEASE RESOND AND TELL ME WHY I HAVE NOT RECEIVED MY BROACH OR A REFUND? I HAVE SENT
3 REQUESTS AND HAVE RECEIVED NO REPLIES. THIS WAS SUPPOSE TO BE A GIFT AND NOW IT IS PAST
THE TIME. THANKS ALOT. WHAT DO I HAVE TO DO TO GET MY MONEY BACK?
##- Please type your reply above this line -##
Your request (27527) has been received and is being reviewed by our support staff.
9/3/16 I ordered a mickey mouse necklace about 2 months ago . I haven't received my mechandise do not order from this company !!! I've emailed them and have gotten no response
I ordered from Atomic Deals. Two Mr. Mrs. Mickey, Minnie pillow cases. This was a Christmas gift for my granddaughter. I received a confirmation of my payment of $50. Including tax and shipping. That was August 19, 2016. It is now Aug 31 and no product has arrived. Contacted them by email and got an email saying they were looking into it.No tracking info to be found. I see this has happened to many others. What can be done? I wish someone would answer that question. Mt item was #12029.
Only because I cannot give it 0 stars. You get a auto response when sending a e mail, and no call back when leaving a message. They want to charge you 13.95 to get a tracking number. Luckily my order only came to $15.90. A complaint has been opened with PayPal.
I ordered my product on July 27, 2016. I have something at least four emails with no response. I suspected I am also never going to receive the product that I've already paid for.
Never received items or any emails (Mickey/Minnie items advertised on Facebook)
Don't buy anything at all from them!!! They ripped me off as well on Mickey Mouse items and I'm hoping PayPal will refund my money. I'm amazed that Facebook lets them advertise on their site.
I also bought two Mickey Mouse watches July 28 2016. Tjey would not respond to my emails when I did not receive the watches. I finally received one and it does not work. Why does Facebook allow them on their website.
I also ordered a Mickey Mouse watch the end of July. I got a confirmation my order was shipped but still no item received. They provided a USPS tracking number which doesn't work. My credit card has been charged, and all I get is the same automated response on the email inquiry. I have not been able to find any other way to contact them. If someone has a phone number I will harass them non stop till I get my order or a refund.
I purchased two watches, they took my money, and i haven't received yet after 30 days, they don't answer my emails and they don't show any phone number.
I placed an order on july 30th, my credit card was charged; on august 6th, i received a confirmation that my order had shipped and i could click on my order to track; there is no tracking available expect that it was 'shipped on august 7th". I sent an inquiry to customer support on august 16th, with no reply. I sent another inquiry on august 22nd. Obviously a rip-off company and website based on my experience and that of others who have been similarly treated.
Atomic Deals Reviews
I bought 2 items, 1 for $60 and 1 for $30. Also bought express delivery on both. They hired an automated answering service to respond to purchases to make it seem like your product is in the works. However the email never updates with with shipping info.
After 9 days i hit up customer support, you get the same automated response, "we've recieved your request for support and you will be contacted shortly" 4 days later i resent the request for answers. 2 days later still no response so i tried a back door way by going through new customer requests. Get the same automated response then nothing. Was charged for the products but still dont have them and i'm 21 days in now.
Obviously i got burnt and trying to stop others from same demise !!!!
Scam
Looks like I'm another victim! I ordered two months ago and nothing. Made several emails and nothing!
Same
Disputing my problem through PayPal
Mickey Watches
Ordered 3 watched on August 14, 2016. 2 weeks now... No watched . Email says customer working on order..,still waiting & feeling ripped off!!
Purchase on 8/31/16
I placed an order on 8/31/16 and the next day my credit card was charged. After two weeks and still haven't received my order, I sent an email with the automatic reply; however, I did receive another email from Valentina saying that they're backlogged and for me to be "more" patient. She also stated that she would update me when the order is shipped. It's now 10/6/16, no update, no order. Needless to say I've disputed the charge on my credit card.
Automic Deals
Same with me. Ordered and paid for a Mickey Mouse watch. It's been 3 months...nothing.
Another Facebook Scam
I ordered a watch in July, they deducted payment from bank account and still no watch. Tracking number was phony, as is their site.
Same with me
Don't shop anything in that website
I bought 2 watches and was the same, nobody answer, I have not received my products after 22 days.
No phone number, this is a really bad company.
does not look good
It appears I also have been burnt.
I placed an order through Facebook for two pillows, a Mickey mouse (Mr) pillow and a matching Minnie Mouse (Mrs) pillow. They charged me $102.95 and got their money and I have no order. The order number is 9167. I have attempted to contact them by email and all I get is "Your request (22580) has been received and is being reviewed by our support staff." I never hear another word. How can I get my money back?
Same boat
I am having the same problem. I ordered the Mickey and Minnie pillowcases at the beginning of August. My PayPal account was charged, but it is now October, and I still do not have my order. When I track it on their website, it still says "Being Processed." I have contacted them several times now via their website. I get an email back from Valentina saying they will look into the issue, but it still has not been resolved.
Do not buy from them at this time. My order of August 3 four emails etc have not been answered. They said on August 4 shipped but with no tracking number which I paid for. I am afraid there are many of us out there who bought Mickey Mouse items from them. Beware
another victim
It appears I am just another victim of ordering Mickey Mouse items from them.
I ordered a Mickey Mouse watch and Mickey Mouse nail art on July 24, 2016. My credit card was charged but I never received the merchandise. I have been e-mailing them and I was given two different tracking numbers. Neither one of them let me track the packages. On August 10th I was given the 2nd tracking number and I have been checking every day and the package has not moved. I keep getting that it is packaged for pick up. I have been corresponding with someone named Valentina. I told her if merchandise wasn't received by today I wanted the order cancelled. It was not received so I sent another e-mail telling her that I wanted to cancel the order and I gave her 10 days to credit my card.
I placed an online order for the Mickey Mouse watch. I checked my status and it said that the item was shipping. That was 22 days ago. I wrote to their custoer service and have not heard aything back from them. I am afraid that they rtipped me off.
They advise Mackey mouse products. They offer the opportunity to get tracking information with Premium shipping of 13.95 and state that you will receive it once it is shipped. That never happens. I order on 8/6 and received an email stating it was shipped and to check the website for tracking information. Aug 11, still no information available. I have emailed them daily and no response. Do not order from them. It is Aug 12 and still nothing.
I ordered a pink Mickey Mouse watch from this company as a gift for my wife. Pink is her favorite color so that's what I ordered. Atomic deals sent a white one. After 4 days I got a reply of you ordered white, thanks for buying. Just another rip off company.
Purchased Disney Mickey watch; $26 + $3.95 shipping. Never received product. Sent 4 emails, received their automated response: Your request (19199) has been received and is being reviewed by our support staff. But no on ever responds about my purchase. Jul 21, 2016 17:44:59 PDT Transaction ID: 3V2990482A963830T Hello debborah hinson, You sent a payment of $29.95 USD to Supernatural Planet ([email protected]) It may take a few moments for this transaction to appear in your account. Merchant Supernatural Planet [email protected] Instructions to merchant You haven't entered any instructions. Shipping address - confirmed Kassidy Mosqueda Lexington, NC 27292-5668
Atomic Deals is an Atomic SCAM
I ordered the Mickey and Minnie pillow cases on 8/15 and paid the 13.95 for the tracking number when it's shipped. It still says processing order and I've sent 3 emails with no response. I called my bank and told them the charge was a fraud. They reversed my charges. Let the banks find these crooks and get their money back.
I ordered a disney watch on 22 July 2016. Recieved email stating order was being prepped/shipped. After 2 wks I emailed to inquire on order. Recieved email stating it was being shipped. After 30-45 days of same email, still have no product as of 5 mos later.
Ordered a watch and never received it company writes back but takes no action to send merchandise after you have been charged. Company is a tipoff
I purchased a Mickey Mouse LED changing lamp from Atomic Deals and the bottom of the light base was loose. I have tried numerous times to have communication from them, but my emails go unswered and it has been months since I purchase this item. The lamp doesn't work at all and I'm very disappointed that I am not getting any response from them. I would recamend never ordering anything from them, do to the fact that they do not communicate with the customers and have made no attempt to refund my money back. They really like to take your money and respond to the customer.
Terrible company
Ordered Mickey Mouse Pillowcases and a Mickey Mouse Backpack from Atomic Deals online in August 2016. My card was immediately charged for $76.20. Items have not been received.
I sent 26 emails -- at the beginning they would respond stating my order was in process and /or order was shipped. Although I paid for shipment tracking, the tracking number was not provided.
Eventually they stopped responding all together.
Jami, Seattle, Washington
Ordered items. Charged my card. Items not received.
They won't respond to emails.
Bought a watch and it arrived with a cracked crystal. Contacted ATomic Deals and it took multiple emails and two months for them to reply. They said they would send a replacement. That was three months ago. I have tried many times to send additional emails and got one response that said "being processed". Other than that I have gotten no response and they charged my credit card.
Bought a watch. It came with a cracked crystal. I have been dealing with them for six months trying to get either a replacement or my money back. No response.
Order products from atomic deals back in oct have not received any thing from them won't respond at all to emails
Ordered from their facebook ad never received product ordered and they will not respond at all to emails and I have been emailing them for everyday for two weeks couple times more then once a day spent over 70 dollars and got nothing at all.
I ordered 2 sets of mickey and minnie mr and mrs pillow cases on sept 6, 2016, have sent numerous emails and like all the others i got a response from valentina about being patient that it would ship with the next order going out, here it is november, i've been burnt too..
Order from this company no order .They are scamming people .Buyer beware
Ordered a 4-pack of funko pop and only received one. Same as everyone else, i got the automated answering system every single time i contacted them. Never resolved. I ended up paying $25 for a pop that sells for around $12 and never received the other 3.
I ordered a watch from these crooks from facebook over 2 months ago. Same bs with email. They need to be put out of business.
Order watches august 15 mickey mouse watches for my nieces i did not receive the watches can't find a phone number to contact them it have to be a scam
I ordered a silver coin with Mickey and Minney Mouse that I never received. The company doesn't list its address or phone number . The company's policy is when your order is prossesd for shipping, it no longer can be returned for any reason. I emailed to ask for the tracking number guess what they never give it out. I asked for a refund after waiting 3 weeks that's when I found out about there company policy. I contacted my credit card company to start a dispute for a refund because that's the only recourse left to me. Atomic Deals has 2 months to respond to the dispute. I'm now waiting it out for the refund.
Told i wanted my money back. Never did and i contually try to get my money back.
How do i get my money
I have ordered things on atomic deal and they charge me $108 for the things I bought and they never sent it to me. They said it was shipped on 8/30/16 and I never got it. I have sent them three emails and they just never answer any of my messages.
1 oz Silver Crazy In Love Mickey Coin
Purchased a 1 oz Silver Crazy In Love Mickey Coin. Upon received the coin it seemed like it was a little off- I tried the ping test and it had a high tone which was promising- I tried the magnet test and of course it seemed to have passed my strongest magnet. I even went and tried the ice test and it past too! The red flag for me was receiving the DHL shipment from the Industrial Complex in China- The leaders in fake silver. I took the coin to a jewelry shop and had the coin weighed. An actual 1oz silver coin is supposed to weigh 31.1 grams- this coin came in at 29.8 grams which is way off- needless to say these are knockoffs and not worth their value. Please do not purchase these items from this website.
Mickey Mouse Watch
This company sucks and that people are like that
Thé y took my money but never sent my order
voleurs
Ce sont des voleurs qui encaissent votre argent et n'envoient pas les biens commandés. Impossible de contacter qui que ce soit à leur service à la clientèle. J'ai envoyé plusieurs e-mails qui sont restés sans réponse. Les tracking number ne valent rien et il est impossible de tracker quoi que ce soit puisque rien n'a été envoyé. Je me suis fais avoir. #bunchoffuckers
I ordered two watches on 8/15/16. Their website shows that my order was fulfilled on 8/24/16. As of 9/9/16, I haven't received my order. I have e-mailed them several times at [email protected], but have not received a response to any of my e-mails. Their website lists no phone number.
I did not use a credit card for this transaction. I used PayPal.
Pay pal
Won't payoal refund your money?
Atomic Deals
I placed an order on August 5,2016. I decided the item I ordered was not what I wanted, so I sent an email on August 6, 2016 to cancel my order. No reply. On August 10, 2016 I received an email advising my order had shipped, no tracking number. Again I emailed them. No reply. On August 31 I received the order I have been trying to cancel. Again an email to customer support, again no reply.
I'd give this company a zero rating, but that was not an optio.
Did not received my item
This company has not responded to my 3 emails asking where my order is. I guess it's just a scam business. So tired of hearing nothing. These are my emails:
PLEASE RESOND AND TELL ME WHY I HAVE NOT RECEIVED MY BROACH OR A REFUND? I HAVE SENT
3 REQUESTS AND HAVE RECEIVED NO REPLIES. THIS WAS SUPPOSE TO BE A GIFT AND NOW IT IS PAST
THE TIME. THANKS ALOT. WHAT DO I HAVE TO DO TO GET MY MONEY BACK?
##- Please type your reply above this line -##
Your request (27527) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
janelle.7@
[email protected]
Sep 2, 15:38 EDT
Your request (26898) has been received and is being reviewed by our support staff.
Does anyone work for this company that could either send the pin to me, or refund my
money? I have had no response at all. This is the 3rd time I have asked. My address is
below and the order# is 10096.
To add additional comments, reply to this email.
janelle.7@
[email protected]
Aug 30, 16:49 EDT
This is a follow-up to your previous request #22768 "Re: A shipment from order
#..."
I have not received my order. Please someone contact me. It has been a very long time. If
you cannot send it, at least refund my money and respond. This was suppose to be a
present and now I have to order something else. I am very very very disappointed. And
this was not cheap for me to purchase.
Atomic deals
9/3/16 I ordered a mickey mouse necklace about 2 months ago . I haven't received my mechandise do not order from this company !!! I've emailed them and have gotten no response
I Got Took
I ordered from Atomic Deals. Two Mr. Mrs. Mickey, Minnie pillow cases. This was a Christmas gift for my granddaughter. I received a confirmation of my payment of $50. Including tax and shipping. That was August 19, 2016. It is now Aug 31 and no product has arrived. Contacted them by email and got an email saying they were looking into it.No tracking info to be found. I see this has happened to many others. What can be done? I wish someone would answer that question. Mt item was #12029.
SCAM
Only because I cannot give it 0 stars. You get a auto response when sending a e mail, and no call back when leaving a message. They want to charge you 13.95 to get a tracking number. Luckily my order only came to $15.90. A complaint has been opened with PayPal.
Same as everyone else
I ordered my product on July 27, 2016. I have something at least four emails with no response. I suspected I am also never going to receive the product that I've already paid for.
Never received items or any emails (Mickey/Minnie items advertised on Facebook)
Don't buy anything at all from them!!! They ripped me off as well on Mickey Mouse items and I'm hoping PayPal will refund my money. I'm amazed that Facebook lets them advertise on their site.
Atomic Deals
I also bought two Mickey Mouse watches July 28 2016. Tjey would not respond to my emails when I did not receive the watches. I finally received one and it does not work. Why does Facebook allow them on their website.
No product
I also ordered a Mickey Mouse watch the end of July. I got a confirmation my order was shipped but still no item received. They provided a USPS tracking number which doesn't work. My credit card has been charged, and all I get is the same automated response on the email inquiry. I have not been able to find any other way to contact them. If someone has a phone number I will harass them non stop till I get my order or a refund.
I purchased two watches, they took my money, and i haven't received yet after 30 days, they don't answer my emails and they don't show any phone number.
I placed an order on july 30th, my credit card was charged; on august 6th, i received a confirmation that my order had shipped and i could click on my order to track; there is no tracking available expect that it was 'shipped on august 7th". I sent an inquiry to customer support on august 16th, with no reply. I sent another inquiry on august 22nd. Obviously a rip-off company and website based on my experience and that of others who have been similarly treated.