Echoing other owners' experiences, we signed a management agreement with MyHomeSpot, which was bought by White Fence, then APM (this all in the course of one year), and it's been downhill all the way.
MyHomeSpot (MHS) would adhered to clauses in the Management Agreement and had a fairly good communication channel. MHS would do an inspection upon the renewal term of the lease, or when a tenant moved out and then a new one moved in. However, APM decided to disregard this clause, and arbirarily renew the lease for my tenants. Not only that but also Despite my recurrent attempts to get a clear answer as to why APM bypassed this responsibility and my express approval of the lease upon an inspection, I have not received a response from the reps assigned to manage my property. I tried to escalate by bringing this issue first to the Director of Property Management, and then to their CIO with no response. So all that APM does is collect their money (50% upon renewal and 7% monthly of the total leasing fee). No checking on the property, no inspection as they are obligated by the Agreement, no response to the owner's concerns or complaints. I would not recommend this company at all (it's not MHS), and I'm waiting till next week before I put a formal complaint with the BBC as well as filling a claim with GA's Real Estate Commission and with the Consumer Protection Division of the Attorney General. All these while I look at cancelling the Management Agreement with APM and looking for other companies with better reputation.
Atlantic Property Management Reviews
Echoing other owners' experiences, we signed a management agreement with MyHomeSpot, which was bought by White Fence, then APM (this all in the course of one year), and it's been downhill all the way.
MyHomeSpot (MHS) would adhered to clauses in the Management Agreement and had a fairly good communication channel. MHS would do an inspection upon the renewal term of the lease, or when a tenant moved out and then a new one moved in. However, APM decided to disregard this clause, and arbirarily renew the lease for my tenants. Not only that but also Despite my recurrent attempts to get a clear answer as to why APM bypassed this responsibility and my express approval of the lease upon an inspection, I have not received a response from the reps assigned to manage my property. I tried to escalate by bringing this issue first to the Director of Property Management, and then to their CIO with no response. So all that APM does is collect their money (50% upon renewal and 7% monthly of the total leasing fee). No checking on the property, no inspection as they are obligated by the Agreement, no response to the owner's concerns or complaints. I would not recommend this company at all (it's not MHS), and I'm waiting till next week before I put a formal complaint with the BBC as well as filling a claim with GA's Real Estate Commission and with the Consumer Protection Division of the Attorney General. All these while I look at cancelling the Management Agreement with APM and looking for other companies with better reputation.