As of February 2015, I have been chasing my purchase. I've gotten to the point of passing on my frustration to people I know. The company has responded to all my questions but still have not received my order or my refund. It's been an ongoing investigation. The customer service sucks. They are very rude. I have proof of everything I'm alleging. I was also asked to retract all my badgering of the company off my page and the order would be honored. That has yet to be accomplished, even after I reported to them that all was deleted. They also ensured me that the ordered items were on hand and it could be shipped as soon as Monday. That's just to shut me up I guess. Here I am as the football season comes to an end without my football memorabilia and out of pocket $100.00.
AthletesOne.com is a rip off. My husband ordered me a tshirt from there last year (2014) at the beginning of November and never received anything. By December we began emailing them on Facebook, sent them an email through their "contact us" site, sent them a message on Twitter and tried to call the number on my credit card log but the only response I got was on FB messenger they told me to send an email through the contact us site which I had and never got any response back. They never acknowledged my purchase and never sent me anything so I disputed the charges and my Credit Card company refunded the charges. Very disappointing DO NOT purchase from this site
Ordered autographed mini helmet from them in January 2015. Autograph session was canceled and never rescheduled. May 2015 we asked for order to be canceled. Everytime they reply it's either rude or a run-a-round. It's now the end of July and this issue remains unresolved.
AthletesOne.com Reviews
As of February 2015, I have been chasing my purchase. I've gotten to the point of passing on my frustration to people I know. The company has responded to all my questions but still have not received my order or my refund. It's been an ongoing investigation. The customer service sucks. They are very rude. I have proof of everything I'm alleging. I was also asked to retract all my badgering of the company off my page and the order would be honored. That has yet to be accomplished, even after I reported to them that all was deleted. They also ensured me that the ordered items were on hand and it could be shipped as soon as Monday. That's just to shut me up I guess. Here I am as the football season comes to an end without my football memorabilia and out of pocket $100.00.
Terrible
AthletesOne.com is a rip off. My husband ordered me a tshirt from there last year (2014) at the beginning of November and never received anything. By December we began emailing them on Facebook, sent them an email through their "contact us" site, sent them a message on Twitter and tried to call the number on my credit card log but the only response I got was on FB messenger they told me to send an email through the contact us site which I had and never got any response back. They never acknowledged my purchase and never sent me anything so I disputed the charges and my Credit Card company refunded the charges. Very disappointing DO NOT purchase from this site
Ordered autographed mini helmet from them in January 2015. Autograph session was canceled and never rescheduled. May 2015 we asked for order to be canceled. Everytime they reply it's either rude or a run-a-round. It's now the end of July and this issue remains unresolved.