Since 2008 when I got my dog, I have had insurance with this company. Less than a month ago I paid over $2,000 for dental surgery for gum disease. This company said on the phone "They are reviewing and will put the money in my account in 2 weeks.". They called me today to inform me that this is not covered in my policy because he's had the gum disease since 2015, which they found in previous records. First of all, the vet from 2015 said he had bad teeth but never disclosed the gum disease. Either way, they advertise a "30 day money back GUARANTEE", scroll down and it says "Pre-existing conditions are not covered.". THIS IS NOT A PRE-EXISTING CONDITION. If it started in 2015 and I've been with this company since 2008. THESE PEOPLE ARE A SCAM! DO NOT GET INSURANCE WITH THEM, THEY WILL NEVER PAY!
I purchased the insurance policies for four dogs in 2012. I finally had to take one of the dogs to a vet to have a cyst removed. The bill was for $570.00. When i submitted a claim Aspca denied the claim citing a vague loop hole. Thy considered the claim a pre exiiting condition even though my policies were in force for going on four years. When is searced on line there were over fifty complaints against them for pre exisitng condition claims that were denied. Aspca will do anything they can to deny a claim. I disputed any and all charges to my credit for Aspca. Do not buy this insurance.
ASPCA Pet Health Insurance Reviews
Since 2008 when I got my dog, I have had insurance with this company. Less than a month ago I paid over $2,000 for dental surgery for gum disease. This company said on the phone "They are reviewing and will put the money in my account in 2 weeks.". They called me today to inform me that this is not covered in my policy because he's had the gum disease since 2015, which they found in previous records. First of all, the vet from 2015 said he had bad teeth but never disclosed the gum disease. Either way, they advertise a "30 day money back GUARANTEE", scroll down and it says "Pre-existing conditions are not covered.". THIS IS NOT A PRE-EXISTING CONDITION. If it started in 2015 and I've been with this company since 2008. THESE PEOPLE ARE A SCAM! DO NOT GET INSURANCE WITH THEM, THEY WILL NEVER PAY!
I purchased the insurance policies for four dogs in 2012. I finally had to take one of the dogs to a vet to have a cyst removed. The bill was for $570.00. When i submitted a claim Aspca denied the claim citing a vague loop hole. Thy considered the claim a pre exiiting condition even though my policies were in force for going on four years. When is searced on line there were over fifty complaints against them for pre exisitng condition claims that were denied. Aspca will do anything they can to deny a claim. I disputed any and all charges to my credit for Aspca. Do not buy this insurance.