I made a purchase from Ashley Jewels on 11/22/15. Ashley Jewels advertised on Facebook and it appeared a number of people praised it so I went ahead with the order of the Galaxy Pendant. I paid with Paypal for the amount of $11.50. At the time I ordered, the website clearly stated that item ships within 24 hours and fast delivery within 2-4 business days. I have screen shots to back this up. On 11/25 I received what appears to be a bogus tracking link which says it has not left China and has not even updated since 11/28. No where on their website does it say product is shipped from China. If I had known that, I would not have ordered at all.
I emailed their "customer service" multiple times. I received no response except for an automated message. I messaged them on their
Ashley Jewels Reviews
I made a purchase from Ashley Jewels on 11/22/15. Ashley Jewels advertised on Facebook and it appeared a number of people praised it so I went ahead with the order of the Galaxy Pendant. I paid with Paypal for the amount of $11.50. At the time I ordered, the website clearly stated that item ships within 24 hours and fast delivery within 2-4 business days. I have screen shots to back this up. On 11/25 I received what appears to be a bogus tracking link which says it has not left China and has not even updated since 11/28. No where on their website does it say product is shipped from China. If I had known that, I would not have ordered at all.
I emailed their "customer service" multiple times. I received no response except for an automated message. I messaged them on their
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Your website has to be the eloricentc Swiss army knife for this topic.
On november 30 2015 placed this order your order has shipped!
We've got some good news! all of the items from your order #71867 have now been shipped.
Shipment details:
Line.Title
Rotating time turner necklace - gold sand
Quantity: 1
They are being shipped via other
I submitted the tracking order to usps.com and as of dec 10, 2015 the order is still in china.
Ashley jewels guarantees 24 hour shipping and 5 day delivery. They don't respond to emails and there is no phone number