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report scamCountry | United States |
State | Florida |
City | Tampa |
Address | 3201 W Hillsborough Ave #153201-1199 |
Phone | (844) 477-5333 |
Website | https://ascenddietary.com/ |
Ascend Dietary Supplements Reviews
This company cond me into ordering a free bottle of their product and then telling me I had to pay shipping costs only, now tell me is that considered FREE? Then to top it off they keep sending the product that I do not use or need and taking money out of my account without permission and refusing to refund that money.
This is something that needs to be put out so that people are made aware of what this company has done to others and so they do not go through the same situation. I like several other people do not have that kind of money to spend on unwanted items and especially without my permission. I like several others would like something done about this.
I ordered this product and knowing how these companies work I cancelled my account over the phone in the first 3 weeks. I was surprised to receive new bottles when I did not order them. I called to inquire why and thy said they will cancel my account now and laughed at me when I said I already did that and I can prove it based on my phone records. They said unless you have a cancellation email you did not call.
This product does not work, the company has multiple 844 numbers to call in order to cancel and unless you called 844-477-5333 they will not recognize any other 844 number as a valid number. If you call 844242-2592 it takes you to the same cust service area.
Do not order this product lose weight the old fashioned way by controlling your food intake and exercising, these pills are a scam, I am forever changed and will not trust the false advertising of thse scammers.
My name is Chrissy and I ordered the dietary supplement off Facebook on a trail basis. The company stated that after 14 days of using their products if I wasn't satisfied with the outcome I could return the unused pills and would get a full refund. So I called and tried to return the unused pills but Justin informed me that I couldn't return the rest of my pills and there would be no refund. This was in December 2016. On February 2, 2017 I was sent another bottle of their pills and also charged $150.00 to my visa. Which i didn't have the $150.00 in my bank so I was charged a over draft fee as well. I called around 7:30 pm on February 3, 2017 to complain and have my money refunded. I also asked where to return their products. I was told again by Justin that there would be no refund and I couldn't return the product. I have since made a complaint with the BBB and also reached out to people on Facebook to find out that I'm not the first victim of this SCAM! This was an unauthorized charge to my bank and for the record Justin is the only person that ever answers the phone. He states he is the manager also! What a coincidence!
Answered a online add for diet aid. //Charge was to be only for shipping. Product arrived then I noticed and additional $79.95 charge on my credit card. Unable to reach company at phone or address.
I can't get this company to stop sending and charging me for the Ascend Dietary Supplements. I can not use them and do not want them. They won't stop.