January of 2019, Towed my wifes car from a accident on Hwy 16 in ST Agustine Florida, told options were have it towed to our house for $150 plus $3 a mile, or they could tow it to their lot which is about same distance for same amount provided we picked up that day. We would need to pay immediately if to our house but had to go to hospital with my wife as she was injured and leaving house in such a hurry I forgot the credit cards/wallet.
Upon leaving the hospital few hours later as we were headed to get the car, we phoned ASAP towing for directions and were told it would now be $450 to get the car. The next day, talking with the owner he admitted he made a mistake in charges but will not bring it down to the quoted amount, keeps wanting to charge fees that wouldnt have occured if the bill had been correct, never did occur, and I found out were against the law.
His office staff even mention road closure fees which is provided by the Sheriffs deputies and not ASAP Towing.
The owner keeps claiming in my BBB complaint I couldnt pay the bill, which never was said. I claimed I would not pay such a high rate. He insists not to worry about it and have insurance pay for it. All of his added charges are against county ordinance and even then he failed to give any notice as required. He appears to have quite a scam going here to rip off customers and insurance companies.
These people are horrible they took all the bolts off my rotor and my ball joint good thing it was parked .. they could of killed me and my wife .. please help me wow ..... the south bend police use them as thier impound service too ..please avoid and have no parking violations .. asap towing and south bend belive this is a exocutable offense and they will try to kill you.
ASAP Towing Reviews
January of 2019, Towed my wifes car from a accident on Hwy 16 in ST Agustine Florida, told options were have it towed to our house for $150 plus $3 a mile, or they could tow it to their lot which is about same distance for same amount provided we picked up that day. We would need to pay immediately if to our house but had to go to hospital with my wife as she was injured and leaving house in such a hurry I forgot the credit cards/wallet.
Upon leaving the hospital few hours later as we were headed to get the car, we phoned ASAP towing for directions and were told it would now be $450 to get the car. The next day, talking with the owner he admitted he made a mistake in charges but will not bring it down to the quoted amount, keeps wanting to charge fees that wouldnt have occured if the bill had been correct, never did occur, and I found out were against the law.
His office staff even mention road closure fees which is provided by the Sheriffs deputies and not ASAP Towing.
The owner keeps claiming in my BBB complaint I couldnt pay the bill, which never was said. I claimed I would not pay such a high rate. He insists not to worry about it and have insurance pay for it. All of his added charges are against county ordinance and even then he failed to give any notice as required. He appears to have quite a scam going here to rip off customers and insurance companies.
These people are horrible they took all the bolts off my rotor and my ball joint good thing it was parked .. they could of killed me and my wife .. please help me wow ..... the south bend police use them as thier impound service too ..please avoid and have no parking violations .. asap towing and south bend belive this is a exocutable offense and they will try to kill you.