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report scam| Country | United States |
| State | Illinois |
| City | Carol Stream |
| Address | 373 S. Schmale Rd, Unit 201 |
| Phone | 888.652.0106 |
| Website | http://www.artisankraftfireplaces.com/ |
Artisan Kraft Reviews
The beauty of this review is that I don’t even have to provide an opinion – it is all 100% fact – all you have to do is read the email chain and make your own determination on the type of company that Artisan Kraft / Stone Fireplace LLC is. For your reference, I purchased a $6,000 fireplace plus $1,400 in installation fees.
I will provide a summary in chronological order, and then provide the supporting emails:
1. For starters, they do not accept credit cards. They have to be paid in full, in cash/check before they will process your order for the fireplace. Keep in mind that this is for a stock item, not a custom made piece. What is even “better” is that they want to be paid in advance in full for the installation before they even arrive. As a reference, please see the following email chain:
FROM ARTISAN KRAFT:
Hi Jeff,
We have you schedule for installation on December 12. Please make sure we receive payment of $1400 before we arrive on site. We will need to have that in the office by December 7th to keep the date. Please let me know once that goes out.
Checks are made payable to:
Stone Fireplaces
373 S. Schmale Rd, Unit 201
Carol Stream, IL 60188