His is a formal complaint against Aqua Magic LLC regarding the RainBow Srx (8-1) Vacuum System. This product was purchased on November 10th, 2020 for the amount of $3,461.85 from Halim El Quali. The two receipts given had outlined the terms and conditions on the purchase.
These receipts contained various typographical and grammatical errors that are not complicit with the Illinois Statutes of Limitation for Door-to-Door Sales. Halim had manually recorded my credit card information on a piece of paper since he did not have a remote point-of-sale system immediately available.
Upon the first day of usage, the product appeared to be defective. On November 12th around 9:30PM (CST), I notified Halim of my request to return my original purchase. He then approved of my refund request and confirmed he would pick up the product the following day of November 13th at 5:00PM (CST). Once he arrived at my property to pick up the returned product, Halim had asked the specific details of the defects.
He then utilized the facilities at my household to replicate the defect of the product, which left it completely butchered. Once Halim finished tampering with the product, he said he would need to charge me an additional fee of $150 due to its poor condition, in order for me to receive my refund. I requested that I should not have to pay the $150 fee after he had further corrupted the defective product in which Halim left my property without taking the product with him.
AquaMagic, LLC. Reviews
His is a formal complaint against Aqua Magic LLC regarding the RainBow Srx (8-1) Vacuum System. This product was purchased on November 10th, 2020 for the amount of $3,461.85 from Halim El Quali. The two receipts given had outlined the terms and conditions on the purchase.
These receipts contained various typographical and grammatical errors that are not complicit with the Illinois Statutes of Limitation for Door-to-Door Sales. Halim had manually recorded my credit card information on a piece of paper since he did not have a remote point-of-sale system immediately available.
Upon the first day of usage, the product appeared to be defective. On November 12th around 9:30PM (CST), I notified Halim of my request to return my original purchase. He then approved of my refund request and confirmed he would pick up the product the following day of November 13th at 5:00PM (CST). Once he arrived at my property to pick up the returned product, Halim had asked the specific details of the defects.
He then utilized the facilities at my household to replicate the defect of the product, which left it completely butchered. Once Halim finished tampering with the product, he said he would need to charge me an additional fee of $150 due to its poor condition, in order for me to receive my refund. I requested that I should not have to pay the $150 fee after he had further corrupted the defective product in which Halim left my property without taking the product with him.