If you decide to buy from Aqua Palace, be sure everything, in detail, is spelled out in the contract they have you sign. Also, be sure that the owner reviews the contract with you and counter signs the contract. If not you will NOT get what the sales person says they are selling to you. I made the mistake of not reading the contract carefully. The sales person said they would put all of the features on the hot tub that we discussed and deliver to my deck for the agreed price. The sales person told me "not to worry about the legal mumbo jumbo on the back, we have you covered and will take care of you". I believed him, because he was very believable. But when it came time to deliver, the owner said if it is not in the contract then they will not honor what was verbally agreed upon. I went back to the sales person and he recalls the all of the conversations we had, but he didn't put it in the contract so there was nothing he could do for me. It was a $1,600 mistake for me and a nice profit for them. I asked what if I just walked away from the deal. They said they would keep my $500 deposit and take me to court. They have 3 unresolved complaints with Better Business Bureau. Aqua Palace is not an accredited BBB business.
Aqua Palace Spa & Pool Reviews
If you decide to buy from Aqua Palace, be sure everything, in detail, is spelled out in the contract they have you sign. Also, be sure that the owner reviews the contract with you and counter signs the contract. If not you will NOT get what the sales person says they are selling to you. I made the mistake of not reading the contract carefully. The sales person said they would put all of the features on the hot tub that we discussed and deliver to my deck for the agreed price. The sales person told me "not to worry about the legal mumbo jumbo on the back, we have you covered and will take care of you". I believed him, because he was very believable. But when it came time to deliver, the owner said if it is not in the contract then they will not honor what was verbally agreed upon. I went back to the sales person and he recalls the all of the conversations we had, but he didn't put it in the contract so there was nothing he could do for me. It was a $1,600 mistake for me and a nice profit for them. I asked what if I just walked away from the deal. They said they would keep my $500 deposit and take me to court. They have 3 unresolved complaints with Better Business Bureau. Aqua Palace is not an accredited BBB business.