My company has nothing but a sour taste in our mouth about Aptora "Corporation". Their products do not work as advertised on their website or on their YouTube channel.
The salesmen promote features on phone calls and emails, only for those features to be broken in the current version. Their mobile application is a joke and requires you to purchase a yearly "support plan" to even use it, even after paying an outgeous amount for a mobile application. If you need help setting up the database for the main program "Total Office Manager", you have to pay a "configuration fee". Need help setting up your mobile server? Guess what, it's another fee.
Their advertising and website talks about how you will save all this money using their program insteads of another, but they don't tell you about all the continous fees you need to even get support. If you buy the program, which can run upwards of $5000, you will not be guaranteed updates. Guess what, that's another support plan you need. The software you get from them is such an outdated version of the program, where 70% of the program is unusable, and if you don't have the over priced support plan you won't be able to update it.
If you want to email from the main program "Total Office Manager" you need 32-bit Outlook installed on your computer, because the program does not support 64-bit in any function and can only use up to 2GB of memory since it is a 32-bit program.
The support team is a joke as is now. They use to have several great people on it such as Bryant, Josh, and Adam. Now it's "Arika", "Kevin", and "Mary", and none of the three care about the customers.
All in all, I don't know how this company is still in operation. Do not buy their product, go with another company like Service Titan or Intuit.
Aptora Corporation Reviews
My company has nothing but a sour taste in our mouth about Aptora "Corporation". Their products do not work as advertised on their website or on their YouTube channel.
The salesmen promote features on phone calls and emails, only for those features to be broken in the current version. Their mobile application is a joke and requires you to purchase a yearly "support plan" to even use it, even after paying an outgeous amount for a mobile application. If you need help setting up the database for the main program "Total Office Manager", you have to pay a "configuration fee". Need help setting up your mobile server? Guess what, it's another fee.
Their advertising and website talks about how you will save all this money using their program insteads of another, but they don't tell you about all the continous fees you need to even get support. If you buy the program, which can run upwards of $5000, you will not be guaranteed updates. Guess what, that's another support plan you need. The software you get from them is such an outdated version of the program, where 70% of the program is unusable, and if you don't have the over priced support plan you won't be able to update it.
If you want to email from the main program "Total Office Manager" you need 32-bit Outlook installed on your computer, because the program does not support 64-bit in any function and can only use up to 2GB of memory since it is a 32-bit program.
The support team is a joke as is now. They use to have several great people on it such as Bryant, Josh, and Adam. Now it's "Arika", "Kevin", and "Mary", and none of the three care about the customers.
All in all, I don't know how this company is still in operation. Do not buy their product, go with another company like Service Titan or Intuit.