Called to repair dryer no heat. Tech replaced failed part. 3 days later again no heat. called again tech rerplaced same part under warranty. 30 days later same part fails. i took apart dryer and tested part.Called company again. said part free since 90 day warranty but gotta pay tech to replace part sincelabor warranty on 30 days and its 30 days since first call. i said i just want part i can replaceit myself. employee gives me supplier number to get part replaced under warranty. supplier said no problem just need repair shop owner to approve sine they bought part.
Owner calls me up chews me out for calling his supplier. Yells who told you to call my supplier. i said your employee did. yells how you know part bad. i said because i took apart dryer and tested part. Threatens don't you call my supplier again. Says i'll mail you the part. never mailed me part been waiting 30 days.
When part no show went to his supplier to get part. suppliers said if this part burned up you need to replace this other thermostat too because it is faulty and telling dryer not enought heat and asking formor heat causing my part to burn up. the part the reapir guy charged me $30 for was onlt $3 at the supplier and the other part was $5.
Appliance Repairs Reviews
Called to repair dryer no heat. Tech replaced failed part. 3 days later again no heat. called again tech rerplaced same part under warranty. 30 days later same part fails. i took apart dryer and tested part.Called company again. said part free since 90 day warranty but gotta pay tech to replace part sincelabor warranty on 30 days and its 30 days since first call. i said i just want part i can replaceit myself. employee gives me supplier number to get part replaced under warranty. supplier said no problem just need repair shop owner to approve sine they bought part.
Owner calls me up chews me out for calling his supplier. Yells who told you to call my supplier. i said your employee did. yells how you know part bad. i said because i took apart dryer and tested part. Threatens don't you call my supplier again. Says i'll mail you the part. never mailed me part been waiting 30 days.
When part no show went to his supplier to get part. suppliers said if this part burned up you need to replace this other thermostat too because it is faulty and telling dryer not enought heat and asking formor heat causing my part to burn up. the part the reapir guy charged me $30 for was onlt $3 at the supplier and the other part was $5.