Apex, Inc. produced no results for me, so I called to cancel 7 days before renewal time. I had to leave a message after a message prompt to "press 3 for cancelation." I did so and left the message very clearly. I was charged again, with a significant increase of over 50%, because apparently they left me a message to call them and I did not. When I called again after the new charge, they said they didn't know what I wanted when I called.
I feel duped as they make it so difficult to cancel. I called them when I saw the new charge and it was just "too bad."
Apex, Inc. Reviews
Apex, Inc. produced no results for me, so I called to cancel 7 days before renewal time. I had to leave a message after a message prompt to "press 3 for cancelation." I did so and left the message very clearly. I was charged again, with a significant increase of over 50%, because apparently they left me a message to call them and I did not. When I called again after the new charge, they said they didn't know what I wanted when I called.
I feel duped as they make it so difficult to cancel. I called them when I saw the new charge and it was just "too bad."