Hello Peolpe Dont use AOL mail they are giving out your information i lost 10000000 usine them because verizon gave there email adresses to yahoo and aol they are both discusting little pigs. They are exploiting US Citizins and it is the AMERICAN PEOPLE TO BLAME SILICON VALLY all the billianairs and big Jack A*s website owners that are to blame the AOL DESK TOP i had a developer look at it and it is all spyware also they are using business owners money for pay per click a waste of your money.
Your all dealing with people from diffrent places dont bring them here that is all you are doing by using AOL and Yahoo trust my words. Thesee idiots from aol took my money and using my emails because it is the only email they can use they took the two step off it but it shows its on.
Dont make any free or paid account on aol.com. STAY AWAY! They are invading your privacy, getting your emails and getting all your personal information and selling it. They dont allow you to delete your account there is no option to delete it and if you call them or do live chat they make up some bullcrap that the system is going through changes and they cant delete your account. obsurd ! makes no sense. I contacted them through live chat asking how to delete my account and the first thing they asked me was whats your name and account. They couldnt answer my simple question. They acted incompetent but it is a scam. I asked them if I could delete my account and they kept beating around the bush wasting my time never answered my question so I asked for a phone number for support and called them. They said I needed proof it was my account to delete it so then I gave it to them all my info listed in my account and then they said there was no way to delete my account. After I gave them my info and proof. Its simple I just wanted my account deleted and they wouldnt do it. I found out they were selling peoples information so I wanted my account deleted and they just confirmed what a scam they are.
Do not sign up with aol your info is not safe. Any email transaction receipt or personal info is sold they get it and keep it. Not having an option to delete your account just makes it obvious what they are trying to pull. They have no right to do a thing with your info and they are doing it. scumbags. AVOID AOL.COM ..THEY WILL SELL YOUR INFORMATION !!!
When Verizon discontinued e-mail services with FIOS accounts they ported over existing accounts to AOL. After reconfiguring my "Live Mail" settings to those recommended by AOL I still had problems retrieving my e-mail. The help desk at AOL said that all they could tell me for free was to switch to a different mail organizer program. If I wanted in depth help then I would need to pay $4.99 +tax per month for their premium help desk; first month free.
So I signed up. While they processed my paperwork, I fixed the problem; or so I thought. Three weeks later the problem surfaced so I called the helpline #800 827-6364 (still within the free month) and was asked my e-mail account which I gave them. For 15 minutes I was switched among reps as they tried to locate my account. Finally a rep said that they could not find my account and so I must not have signed up for the service and would I like to sign up for the paid help desk; first month free. I hung up.
Three weeks later I received a charge on my credit card for $5.19. When I called to inquire AOL asked for my e-mail account which I gave them. (same as the account that they couldn't find 3 weeks earlier) This time they found it right away, but there wasn't any history of me calling in for help said Marvin (who sounded like a woman) so since there was no proof that they couldn't help me nor a case# she could cancel the service bot not refund the money.
She then transferred me to Nick (in Arizona) in billing who found my e-mail right away but would not issue a refund. I have spoken to several other Verizon FIOS subscribers who have also had problems with interfacing their e mail organizers with the new AOL services and have been told the same. No unpaid help other than get another organizer program. If this is indicative of their, service I'd steer clear of AOL's paid help.
I called America Online (AOL) to cancel their email service for my mother, who died. I also disputed their charges via CapitalOne's online dispute function. Now, these bloodsuckers send me a "collection letter" for $31.96, for 4 months of "past due" fees that they kept charging my dead mother after I canceled and stopped paying them.
AOL has been doing this for 20 years. To sign up for an AOL account originally, you waited in a telephone queue for 15 seconds; but if you wanted to cancel, you waited for over 20 minutes.
AOL is a scam machine that largely preys upon old people who do not know how to change their email provider, and also do not have the Internet savvy to navigate through AOL's layer's of communications to cancel the service.
Their third tier of telephone obstruction told me that I was "not secured on this account," and that she "could not discuss it with" me. I said, "Fine, I'll talk and you listen": I explained that I am a lawyer in Louisiana, and that I would sue them for defamation and for violation of the Fair Debt Collection Practices Act if I heard about this again. This would make a good class action.
AOL.com is requiring an upgrade to the 'new' AOL Gold from users. On its site, AOL states how easy this is to do. What they don't mention is that the 'upgrade' will destroy your AOL account.
AOL claims they will no longer support the current version of the site starting next month, though users may still end and retrieve their emails.
The Gold upgrade ruined my AOL account. At first, I couldn't get Google or any other search engine, couldn't perform the cut and paste function, couldn't type anything in the body of an email.
I found a Customer Service phone number (800 -827-6364) and called for help. The 'help' process took over SIX HOURS of my day, it meant talking to five 'representatives,' waiting on the phone for twenty minutes or more at a time while being transferred, but I still can't type an email or send one or find Google search or any other search engine on the AOL browser.
It's finally time to move on. Meanwhile, don't waste your time 'upgrading' to AOL Gold. You'll be lucky to even retain all your data. Most of the 'representatives' have only been employed at AOL for only a few weeks. Most are in foreign counries.
WARNING: AVOID AOL LIKE THE PLAGUE! THEIR DESKTOP SOFTWARE IS A PIECE OF CRAP, THEIR TECH FOLKS HAVE NO IDEA WHAT THEY ARE DOING, AND THEN AFTER GIVING YOU NEW CRAPPY VERSIONS THAT MESS UP YOUR ADDRESS BOOKS AND FOLDERS, THEY HANG UP ON YOU WHEN YOU WANT YOUR OLD VERSION BACK!!
I received a past due notice from Aol. At first I thought it was a phishing scam because our account has been free for years. We have had the same Aol account for 20 years so naturally I was concerned. I called the 855 272 4927 provided and I asked about the bill, the rep never once explained how we got 'upgraded' in the first place. I kept asking over and over and she kept playing stupid. "We'll remove the charges and offer you 2 more months free as well" I finally asked her, Aol is still free right ? (without the extraneous garbage). That is when I heard the tone of her voice change, 'yes maam it is!' It took some patience and I politely stood my ground but I finally got her to cancel my 'upgrade '. At the end of the call I had to hear a litany of all the terrible things that could happen to our computer and how it will be our responsibility if some terrible computer scorge should occur but I'm going to live on the edge and take my chances.
Our father recently died of a cancerous gliosarcoma brain tumor. After his death, we began to looking at his credit card expenses and noticed a $26.99 monthly AOL charge. We were surprised because he hadn't used an aol account/email address in decades. Looking back as far as we could at his credit card statements, we realize that he's been paying on this AOL account for over 20 YEARS!! $$25 x 12 x 20 = $6000!!
SHAME on AOL for Preying on the Elderly and not closing inactive accounts that bring in a steady stream of $$revenue. It's all about $$$. It's all about corporate greed. Meanwhile his widow has atleast $6000 less in her estate than she would have if AOL closed its inactive accounts. Cha ching.. Cha ching. $$ Talk about elderly abuse. Slow clap for AOL = Abusers of the ELderly = Ginormous Corporate Thieves!!
They offered the phone camera lens for a very low price, when you ordered it, the price was higher and they asked you if you wanted 10 other items, when you say NO it does not matter they added ithem to order and raise the price to around $140.00 US. I called my credit card company, they closed the card right away and issued me another one. The product is caLLED lux H450 PHNONE LENS. AOL supports there adds and does nothing to stop them.
As many others have reported, I too am a VICTIM of AOL FRAUDULENT BILLING SCAMS. I had previously cancelled ALL services that required a montlhy fee and was on a "Free" subscription. Using only the ISP AOL. However, many months later I discovered a $4.99/month fee that somehow misteriously started appearing. After a phone call to AOL this started the process of removal but it wasn't until I got my bank involved that charges quickly came to an end.
Now go forward a couple of years and I again, just discovered a new $4.99/month charge starting in April this year and went up to $7.99/month in November. NO INFORMATION WAS EVER SENT! I again contacted my back and disputed the charges and a chargeback has been processed by the bank and a Fraud investigation has begun. Conversation with the CC representitive revealed that they have had NUMEROUS customers disputing similar charges!! Do a GOOGLE SEARCH on "AOL FRAUDULENT CHARGES" and you can see why the States Attorney Generals office should investigate AOL!
Used a credit card to pay small charge to magazine subscription one-time only. AOL found the email on Gmail account, used credit card to charge/slam me $9.99 for a "Privacy" program they are scamming with....I did not sign-up for the program and have never used a credit card of any kind with AOL for any purpose. My telephone line is Frontier (horrible) and I pay for internet services with them, but never by credit card. How did they get my credit card info to unauthorized charge me???
Called AOL and complained that they used a credit card I did not provide them. I was told by their representative that the credit card information was 'collected' from a Gmail email account I use regularly to pay for a service that AOL is signing-up people with... The ONLY purchase I have made with that particular credit card was for $1.06 with a magazine subscription two weeks earlier. Rep told me that AOL got the credit card info from my Gmail account email. They literally SEARCHED my email for a credit card to use without my authorization. I never used that credit card for any other charge except the $1.06!
AOL conducts FRAUDULENT business activities and charges cards without the owner's permission. I have PROOF that they dig thru emails for credit card information without the permission of the owner or the credit provider. In this case, a Capital Venture card which has been deactivated.
AOL, Inc. Reviews
Hello Peolpe Dont use AOL mail they are giving out your information i lost 10000000 usine them because verizon gave there email adresses to yahoo and aol they are both discusting little pigs. They are exploiting US Citizins and it is the AMERICAN PEOPLE TO BLAME SILICON VALLY all the billianairs and big Jack A*s website owners that are to blame the AOL DESK TOP i had a developer look at it and it is all spyware also they are using business owners money for pay per click a waste of your money.
Your all dealing with people from diffrent places dont bring them here that is all you are doing by using AOL and Yahoo trust my words. Thesee idiots from aol took my money and using my emails because it is the only email they can use they took the two step off it but it shows its on.
Dont make any free or paid account on aol.com. STAY AWAY! They are invading your privacy, getting your emails and getting all your personal information and selling it. They dont allow you to delete your account there is no option to delete it and if you call them or do live chat they make up some bullcrap that the system is going through changes and they cant delete your account. obsurd ! makes no sense. I contacted them through live chat asking how to delete my account and the first thing they asked me was whats your name and account. They couldnt answer my simple question. They acted incompetent but it is a scam. I asked them if I could delete my account and they kept beating around the bush wasting my time never answered my question so I asked for a phone number for support and called them. They said I needed proof it was my account to delete it so then I gave it to them all my info listed in my account and then they said there was no way to delete my account. After I gave them my info and proof. Its simple I just wanted my account deleted and they wouldnt do it. I found out they were selling peoples information so I wanted my account deleted and they just confirmed what a scam they are.
Do not sign up with aol your info is not safe. Any email transaction receipt or personal info is sold they get it and keep it. Not having an option to delete your account just makes it obvious what they are trying to pull. They have no right to do a thing with your info and they are doing it. scumbags. AVOID AOL.COM ..THEY WILL SELL YOUR INFORMATION !!!
When Verizon discontinued e-mail services with FIOS accounts they ported over existing accounts to AOL. After reconfiguring my "Live Mail" settings to those recommended by AOL I still had problems retrieving my e-mail. The help desk at AOL said that all they could tell me for free was to switch to a different mail organizer program. If I wanted in depth help then I would need to pay $4.99 +tax per month for their premium help desk; first month free.
So I signed up. While they processed my paperwork, I fixed the problem; or so I thought. Three weeks later the problem surfaced so I called the helpline #800 827-6364 (still within the free month) and was asked my e-mail account which I gave them. For 15 minutes I was switched among reps as they tried to locate my account. Finally a rep said that they could not find my account and so I must not have signed up for the service and would I like to sign up for the paid help desk; first month free. I hung up.
Three weeks later I received a charge on my credit card for $5.19. When I called to inquire AOL asked for my e-mail account which I gave them. (same as the account that they couldn't find 3 weeks earlier) This time they found it right away, but there wasn't any history of me calling in for help said Marvin (who sounded like a woman) so since there was no proof that they couldn't help me nor a case# she could cancel the service bot not refund the money.
She then transferred me to Nick (in Arizona) in billing who found my e-mail right away but would not issue a refund. I have spoken to several other Verizon FIOS subscribers who have also had problems with interfacing their e mail organizers with the new AOL services and have been told the same. No unpaid help other than get another organizer program. If this is indicative of their, service I'd steer clear of AOL's paid help.
I called America Online (AOL) to cancel their email service for my mother, who died. I also disputed their charges via CapitalOne's online dispute function. Now, these bloodsuckers send me a "collection letter" for $31.96, for 4 months of "past due" fees that they kept charging my dead mother after I canceled and stopped paying them.
AOL has been doing this for 20 years. To sign up for an AOL account originally, you waited in a telephone queue for 15 seconds; but if you wanted to cancel, you waited for over 20 minutes.
AOL is a scam machine that largely preys upon old people who do not know how to change their email provider, and also do not have the Internet savvy to navigate through AOL's layer's of communications to cancel the service.
Their third tier of telephone obstruction told me that I was "not secured on this account," and that she "could not discuss it with" me. I said, "Fine, I'll talk and you listen": I explained that I am a lawyer in Louisiana, and that I would sue them for defamation and for violation of the Fair Debt Collection Practices Act if I heard about this again. This would make a good class action.
Their "collection department" is 800-877-3913.
AOL.com is requiring an upgrade to the 'new' AOL Gold from users. On its site, AOL states how easy this is to do. What they don't mention is that the 'upgrade' will destroy your AOL account.
AOL claims they will no longer support the current version of the site starting next month, though users may still end and retrieve their emails.
The Gold upgrade ruined my AOL account. At first, I couldn't get Google or any other search engine, couldn't perform the cut and paste function, couldn't type anything in the body of an email.
I found a Customer Service phone number (800 -827-6364) and called for help. The 'help' process took over SIX HOURS of my day, it meant talking to five 'representatives,' waiting on the phone for twenty minutes or more at a time while being transferred, but I still can't type an email or send one or find Google search or any other search engine on the AOL browser.
It's finally time to move on. Meanwhile, don't waste your time 'upgrading' to AOL Gold. You'll be lucky to even retain all your data. Most of the 'representatives' have only been employed at AOL for only a few weeks. Most are in foreign counries.
WARNING: AVOID AOL LIKE THE PLAGUE! THEIR DESKTOP SOFTWARE IS A PIECE OF CRAP, THEIR TECH FOLKS HAVE NO IDEA WHAT THEY ARE DOING, AND THEN AFTER GIVING YOU NEW CRAPPY VERSIONS THAT MESS UP YOUR ADDRESS BOOKS AND FOLDERS, THEY HANG UP ON YOU WHEN YOU WANT YOUR OLD VERSION BACK!!
I received a past due notice from Aol. At first I thought it was a phishing scam because our account has been free for years. We have had the same Aol account for 20 years so naturally I was concerned. I called the 855 272 4927 provided and I asked about the bill, the rep never once explained how we got 'upgraded' in the first place. I kept asking over and over and she kept playing stupid. "We'll remove the charges and offer you 2 more months free as well" I finally asked her, Aol is still free right ? (without the extraneous garbage). That is when I heard the tone of her voice change, 'yes maam it is!' It took some patience and I politely stood my ground but I finally got her to cancel my 'upgrade '. At the end of the call I had to hear a litany of all the terrible things that could happen to our computer and how it will be our responsibility if some terrible computer scorge should occur but I'm going to live on the edge and take my chances.
Our father recently died of a cancerous gliosarcoma brain tumor. After his death, we began to looking at his credit card expenses and noticed a $26.99 monthly AOL charge. We were surprised because he hadn't used an aol account/email address in decades. Looking back as far as we could at his credit card statements, we realize that he's been paying on this AOL account for over 20 YEARS!! $$25 x 12 x 20 = $6000!!
SHAME on AOL for Preying on the Elderly and not closing inactive accounts that bring in a steady stream of $$revenue. It's all about $$$. It's all about corporate greed. Meanwhile his widow has atleast $6000 less in her estate than she would have if AOL closed its inactive accounts. Cha ching.. Cha ching. $$ Talk about elderly abuse. Slow clap for AOL = Abusers of the ELderly = Ginormous Corporate Thieves!!
They offered the phone camera lens for a very low price, when you ordered it, the price was higher and they asked you if you wanted 10 other items, when you say NO it does not matter they added ithem to order and raise the price to around $140.00 US. I called my credit card company, they closed the card right away and issued me another one. The product is caLLED lux H450 PHNONE LENS. AOL supports there adds and does nothing to stop them.
I cancelled AOL about two years ago and I am still being charged two years later.
AOL is charging me a fee of 4.99 i never asked for them and i don't want it i can't seem to get through to them to stop charging me.
As many others have reported, I too am a VICTIM of AOL FRAUDULENT BILLING SCAMS. I had previously cancelled ALL services that required a montlhy fee and was on a "Free" subscription. Using only the ISP AOL. However, many months later I discovered a $4.99/month fee that somehow misteriously started appearing. After a phone call to AOL this started the process of removal but it wasn't until I got my bank involved that charges quickly came to an end.
Now go forward a couple of years and I again, just discovered a new $4.99/month charge starting in April this year and went up to $7.99/month in November. NO INFORMATION WAS EVER SENT! I again contacted my back and disputed the charges and a chargeback has been processed by the bank and a Fraud investigation has begun. Conversation with the CC representitive revealed that they have had NUMEROUS customers disputing similar charges!! Do a GOOGLE SEARCH on "AOL FRAUDULENT CHARGES" and you can see why the States Attorney Generals office should investigate AOL!
Used a credit card to pay small charge to magazine subscription one-time only. AOL found the email on Gmail account, used credit card to charge/slam me $9.99 for a "Privacy" program they are scamming with....I did not sign-up for the program and have never used a credit card of any kind with AOL for any purpose. My telephone line is Frontier (horrible) and I pay for internet services with them, but never by credit card. How did they get my credit card info to unauthorized charge me???
Called AOL and complained that they used a credit card I did not provide them. I was told by their representative that the credit card information was 'collected' from a Gmail email account I use regularly to pay for a service that AOL is signing-up people with... The ONLY purchase I have made with that particular credit card was for $1.06 with a magazine subscription two weeks earlier. Rep told me that AOL got the credit card info from my Gmail account email. They literally SEARCHED my email for a credit card to use without my authorization. I never used that credit card for any other charge except the $1.06!
AOL conducts FRAUDULENT business activities and charges cards without the owner's permission. I have PROOF that they dig thru emails for credit card information without the permission of the owner or the credit provider. In this case, a Capital Venture card which has been deactivated.