*January - My wife and I went to Antcliff Window & Door to get quotes for windows for our entire house; Richard Cranium gave us the quote, upon reviewing the quote we realized that he erred when reading the window sizes, no biggie I called him and he said, " oh ill do them all for the quoted price very close sizes etc." I said "ok".
I called Back the next day and asked "Richard" , "How about if we make ALL the windows Casements ?, Richard put me on hold for sometime, when he got back on the phone he said the price for the upgrade will be XXX, my wife and I said," sounds good, we'll be in within a couple of weeks to place our order,'' (it was January in Michigan), and I thought... I'd like to place the order a little closer to spring, say February (window's take 3-4 weeks to build + shipping ok... March-ish weather not as bad), cool.
*February - Well we went into Antcliff to place our order (with our checkbook in hand), Richard went to work on the order, as he was working up the order I asked about the Warranty, how long the window manufacturer has been in business, where they are built etc. Richard had to make several phone calls to answer these questions, which seemed to piss him off ?? Richard presented me with the detailed price sheet, and guess what ? You Got It ! oh golly the price is now $1400.00 + MORE than quoted price !!! Richard suddenly got Amnesia ! He didnt recall any of our phone conversations etc...He went on to try to explain that when he quotes prices over the phone that those numbers are "just a ballpark figure" WTF ???
As i explained Richard really seemed to be getting irritated with my questions, I suppose that Antcliff Window & Door does not like Consumers to be "An Informed Consumer"! My wife said that as I was trying to educate myself by asking these questions that Richard's demeanor seemed to become more and more turbulent, He made it quite apparent that he REALLY did'nt want to sell us ANYTHING, he had a very "I DONT CARE" attitude !
We Walked ! Probably a very good decision on our part ! Especially after looking around the WEB .
Folks if you are reading this do yourselves a favor and shop elsewhere ! There are ALOT of more friendly, willing to please, and EARN YOUR BUSINESS Companies out there, and ANY REPUTABLE Company WANTS an "INFORMED CONSUMER !!! Do Not Feel Obligated to spend your hard earned $$$ at Antcliff Windows and Doors - I believe that when the original owner of this store died, that alot died with him.
Antcliff Windows & Doors Reviews
*January - My wife and I went to Antcliff Window & Door to get quotes for windows for our entire house; Richard Cranium gave us the quote, upon reviewing the quote we realized that he erred when reading the window sizes, no biggie I called him and he said, " oh ill do them all for the quoted price very close sizes etc." I said "ok".
I called Back the next day and asked "Richard" , "How about if we make ALL the windows Casements ?, Richard put me on hold for sometime, when he got back on the phone he said the price for the upgrade will be XXX, my wife and I said," sounds good, we'll be in within a couple of weeks to place our order,'' (it was January in Michigan), and I thought... I'd like to place the order a little closer to spring, say February (window's take 3-4 weeks to build + shipping ok... March-ish weather not as bad), cool.
*February - Well we went into Antcliff to place our order (with our checkbook in hand), Richard went to work on the order, as he was working up the order I asked about the Warranty, how long the window manufacturer has been in business, where they are built etc. Richard had to make several phone calls to answer these questions, which seemed to piss him off ?? Richard presented me with the detailed price sheet, and guess what ? You Got It ! oh golly the price is now $1400.00 + MORE than quoted price !!! Richard suddenly got Amnesia ! He didnt recall any of our phone conversations etc...He went on to try to explain that when he quotes prices over the phone that those numbers are "just a ballpark figure" WTF ???
As i explained Richard really seemed to be getting irritated with my questions, I suppose that Antcliff Window & Door does not like Consumers to be "An Informed Consumer"! My wife said that as I was trying to educate myself by asking these questions that Richard's demeanor seemed to become more and more turbulent, He made it quite apparent that he REALLY did'nt want to sell us ANYTHING, he had a very "I DONT CARE" attitude !
We Walked ! Probably a very good decision on our part ! Especially after looking around the WEB .
Folks if you are reading this do yourselves a favor and shop elsewhere ! There are ALOT of more friendly, willing to please, and EARN YOUR BUSINESS Companies out there, and ANY REPUTABLE Company WANTS an "INFORMED CONSUMER !!! Do Not Feel Obligated to spend your hard earned $$$ at Antcliff Windows and Doors - I believe that when the original owner of this store died, that alot died with him.