Clothes look nothing like what is posted online. I emailed the company three times requesting a return address. Each time I received an automated email requesting the information I had already sent them.
It wasn't until I told them that I was filing a complaint with the Better Business Bureau that they offered 15% of my money back. This is a complete SCAM. There is no address or phone number online, packing slip or anywhere.
My hope is the company is blocked or removed from online in the USA.
On October 22 I placed an order online(order #AC105087) to Annie Cloth for 5 items for a total of $51.79 and paid via PayPal
After waiting 2.5 weeks I emailed that I hadn't yet received my order. They did reply on 11/8 and said it was shipped. The order was received a week following.
When I opened the package the clothing items were clearly not as shown on the website. I reached out to ask about a return because it is their policy that you NOT return and item without first sending them a message which I did. I explained my disappointment with both items and they offered 8% cash refund and basically said that the costs for anything else would not be cost effective to me.
I do not think this is acceptable and made that known. These items were purchased as gifts but I would not give then away the quality is so bad. The shawl I purchased clearly looked like a woven knit shawl in earthy colors but when I received was printed cloth in similar colors but different design and material, obviously not as pictured.
The other item was a pair of "Autumn Winter Casual Basic Knitted Gloves" that again didn't match the description and had holes throughout the fabric! I have pictures
They also have been delaying contact with me and then told me the SKU# didn't match and they can't locate but I checked the wrapping and what I sent them was correct. Seems like another delay tactic
After I contacted them again stating that I didn't think it fair to offer 8% they increased it to 25% but I still don't think this is acceptable
I agree with the review of Annie Cloth. Stay Clear. Products are terrible and they do not allow us to return them. They take your money and you have no way to contact them. Stay clear!!!!!
Originally ordered ac52059 10/02/2019 color deep blue sleeveless demin floral one piece size large. after i sent the request i emailed right away asked for the extra large. never heard anymore from them. they shipped the order received 10/28/ 19. the wrong size in the package not looking like the picture. instructions were for returning and said the customer is responible for the shipping costs. so i return it 10/28/19. since then having a problem with collecting back the item or refunding my money.
I ordered several items from Annie Cloth from an advertisement on Facebook. The biggest mistake was not to look for Reviews online not just the reviews placed under the item. Received the items in a timely manner. Nothing fit like I had hoped, fabric was cheap, sizes were way too small.
I immediately repackaged and tried to contact Customer Service as their instructions were to be timely and precise. However, they will not respond which runs out the return timeline. I finally received instructions to return the items to China ($65 from TX) and they keep saying they never received and saying "why we owe you, we never receive".
My Paypal dispute Resolution ran out its allowable timeline and now Annie Cloth will not respond. Do Not Purchase from this Company! Reported to FTC & State Atty General
I ordered 3 clothing items off their web site. Anniecloth.com Everything looked like great quality. Upon receiving my first item i was extremely disappointed in the cheap quality. my second clothing item was the same. I haven't received my third clothing item.
They represent poor quality and I feel this website is a scam. They have my money and i have their awful clothing items. Please shut them down. Other people will become victims.
Items did not match fabric description and photos in catalogue
Annie Cloth does not indicate being an international company
Items Never Received
I ordered 7 items. I have only been able to keep one.
3 items I cannot use because they are gravely large (ordered small) and are not what as indicated in the catalogue (photos and fabric description).
1 item isn’t what I ordered at all; it is a completely different item. After contacting Annie Cloth, (providing order info. and photos of what was sent in contrast with photo of their catalogue item), they still did not cover the return shipping cost nor provided full refund.
I NEVER received 2 items which are paid for; I do expect a full refund on those two items.
They advertise clothing; items received look almost nothing like what's pictured, they are VERY POOR quality. Company is UNRESPONSIVE to requests for refund; they claim on invoice that you must obtain a return slip to return items, within 15 days, but they don't respond to requests for return slip.
This company is a SCAM, posting fake pictures and sending low-quality merchandise. They also do not state that they are in China, so it takes WEEKS for anything to arrive.
On 4/25, I placed an online order on the UK website www.anniecloth.com for clothing. The amount paid was $133.21. I received on 5/20 clothes from China. All the clothes are 3 sizes smaller and the design and fabrics are completely different.
I didn't know it was a Chinese company. The only address mentioned on their website is a UK address:
CHICV UK LIMITED
Suite 31a, Philpot House, Rayleigh, Essex, SS6 7HH The website mentions returns are accepted if requested within 7 days of the delivery. I emailed their customer service 3 times requesting a return label. They responded with a 15% refund offer then a 50% refund offer if I keep the merchandise. I insisted on returning the merchandise. They never provided a return label. They emailed me an address in china to return the merchandise. Pan Huiling（ANNIECLOTH）1st Floor, Building 3, Jinyuan Square, No. 2 Taohong West Street, Junhe Street, Baiyun District, Guangzhou, Guangdong, China, 510000 TEL:+8613543483702
According to their return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). However, they do not mention that the merchandise is not in Europe, but China. Nowhere on their website did they mention an affiliation with a Chinese company. In order to return the package, I have to spend around $100 on shipping fees and additional customs fees.
If you look at Annie Cloth what you will see is beautiful items. The price's are amazing but decieving. IMy first order I spent over $35.00 on camel leather cowhide shoes. When I received them the smell was of chemicals, the leather/cowhide FRAUD. I actually talked to San Jose Police Dept about them because they are FRAUD and the smell gave me a headache. I was advised NOT to mail them back and request a full refund and look into getting legal help.
I explained to Annie Cloth ( back and forth at least 12 emails ) that I was very upset that they allow FRAUD VENDORS sell on there site. First YOU CANT CALL to complain because they dont even have an 88 number. FIRST REASON TO RUN AWAY FROM THEM. The emails were RUDE and UNPROFESSIONAL. I am still after months of waiting not yet recieved my FIRST FULL ORDER ( Annie Cloth ) does NOT CARE. I refuse to pay or resend FRADULANT shoes back due to the fact the police said NOT TO and I am already OUT $35 just for the shoes.
Im out at least another $25 for two other items that were never delivered and $100 for my second order. I tried to request they look into the FRAUD product to STOP selling these obvious FRAUD items and was fully ignored. The last email I received this morning from Annie Cloth took the cake. They said I was NOT being refunded for the shoes AND THAT WAS END OF DISCUSSION. I have saved EVERY EMAIL and will allow my attorney to take over now after TRYING to resolve this issue with NO RESOLUTION.
DO NOT WASTE YOUR MONEY. NOTHING IS EVEN CLOSE TO THE PICTURES. Look online prior to buying. I am SURPRISED to say the very least that Annie Cloth is still in business. READ REVIEWS PRIOR TO PURCHASING and not the reviews on the website they are obviously false. Just FYI the shoes had to be put in the garage due to the TOXIC SMELL.
The Annie Cloth website is beautiful. Photos of the women's garments and accessories are stunning, unique and highly desireable. But what you order is not what you receive!
I spent $80 on what I thought would be beautiful, hand knit mittens and socks with lovely embroidery and vibrant colors. These were to be Christmas gifts. When they finally arrived (after three weeks) they were cheap, horrible knock-off's that look like they came from the Dollar Store. The mittens already had holes in the crummy machine-stitched seams, the colors were dreadful and there was no embroidery!
The design is stamped on, not embroidered as pictured in the lovely photos. I only wish I had read the dozens and dozens of awful reviews before I ordered. I was so caught up in the elegant website, I immediately ordered without investigating as I normally do.
Do not buy from this scam site. Do not buy. Do not buy.
I placed an order with AnnieCloth on October 4, 2019 total of $84.00 with three items of clothing & boots. It took over a month to receive partial items from that order. I've contacted AnnieCloth a number of times to inquiry about the third item I haven't receive.
There is "no tracking number nor name of the carrier." I've requested to either refund me the balance of my original order or give me the correct information as to "when it will be shipped, the correct tracking number and the carrier." As of this date, I haven't received the information I requested.
I ordered an outerwear sweater pictured as a heavy, oversized sweater. The sweater I received was much thinner and not oversized like a coat as pictured by model. Suspect reviews used on the site are fake.
ANNIE CLOTH what looks like a lovely website with photos of clothing, shoes abd bags, ANNIE CLOTH passes itself off a legitimate company. However, the 2 orders placed have never been received and no one is available to deal with customer service or provide anything other than tracking orders from China that are not showing any movement.
VERY DISAPPOINTED. Will call credit card company to see if there is anything to be done but certainly at this point, they have received the $. This is a BOGUS operationSTAY AWAY FROM THIS WEBSITE!!! ...
ANNIE CLOTH merchandise is grossly misrepresented - items arrive one step short of substandard rag materials, poorly made and smells of chemicals.
The lie about their return policies - they do not acept returns
As per picture provided trying to return it to their facility cost more than the garbage they sell, they refuse to pick it up at their postal center after months of sitting there and then it is returnd back to you unopened at a substantial loss for not only the postage paid, the cost of the items they market and the frustration in dealing with totally unscupulous peole who sell lies . garbage and horrendous support/
BOTTOM LINE THEY DO NOT BACK UP THIE PRODUCT SSO DO NOT WASTE YOUR MONEY THEY NEED TO BE SHUT DOWN FOR RIPPING PEOPLE OFF WHO PURCHASED FROM THEM IN GOOD FAITH.
I purchased 2 dresses online from Annie Cloth. The 2 dresses I received were very different than the photos and description online. The one dress was described as cotton, one of the reasons I purchased it, but when I received the item it was NOT cotton, clearly it was polyester. The fabric content label on the dress also said it was cotton, which is fraud.
The other dress I purchased the color was listed as grey and the photo looked like a light grey, but the dress I received was black and was NOT the same as the photo.
Annie Cloth photos and description are very deceiving and typically only one photo is provided of the item, which should have sounded alarm bells.
These Chinese companies (or maybe it's just one company using several different names to sell their clothing) need to be regulated. Their selling practices are deceiving and fraudlulent and there should be consequences for their misleading, dishonest selling practices.
Recently we saw the ad for a company called "Anniecloth" In looking at the pictures of the clothing they sell it looked promising and the prices seemed reasonable. My wife ordered three items from them - one literally minutes after the first item and we requested they combine the orders so that shipping would not need to be duplicated.
Surprise we get an email back that the order was already processed and they could not combine the orders even though they were minutes apart. To top it off, a day later we get an email stating that there would be a delay in shipment - to which we again said with the delay to combine the two orders - since they had NOT been processed yet they again refused. The product was finally shipped a week later, and both charged separately! Here's the real kicker - we get the product about three weeks later and the quality of the material and workmanship could be best described as coming from one just taking a beginners sewing class.
The material was substandard, the workmanship was as described and the material smelled of heavy chemicals possibly from the dye process. Anniecloth was contacted for an RMA and refund request and here is where the truth comes out. First they offer you a 15% refund and you keep the junk. When refused they then try and offer you a 25% refund and you still keep the junk - again refused and they try and offer you a 40% refund and you STILL keep the junk they made. When all laughable offers were refused and a full refund requested they finally send you a return label - but YOU pay the postage. This would not be bad, until you find out that they have NO US based distribution - it all comes from China and has to be returned there.
They then state that any additional fees when it arrives will be deducted from your refund. Since it has to be sent internationally, the cost can be upwards of $20 just for the shipping, then if you want to have a tracking number you add another $25 through USPS. You wind up paying more for the shipment then the whole order was worth to begin with. All for product that wouldn't be fit for a dust rag as it would probably fall apart the first time you used it. Also be advised that some of their product has to be dry cleaned - only they do NOT advise you of that when you go to purchase it - you only find it out AFTER the purchase.
If you do not mind cheap junk material and extremely poor quality craftsmanship then Anniecloth is for you - if you do not want to get ripped off - avoid them and anything they sell like the black plague - they definitely are NOT worth anyone's time, trouble and definitely not your money. You can get better quality merchandise from Good Will
This site is a scam! They sell very cheap knock offs of the clothing they advertise. The cotton t shirt I ordered was not cotton but some shiny cheap polyester blend, and was not even the same style as advertised. The print on the fabric very crude. The Boho Manches tunic also shiny cheap polyester with printed weave of cotton, not the actual cotton fabric shown on the website, extremely garish. Not sized properly for US sizes.
All the items I ordered were the same poor quality that were not the same items as advertised. This is a site out of China and they send clothing that is not fit for the clearance misfit rack, and they expect the customer to pay for international shipping to return it! Buyer beware! It is just a con.
Made an order 3 weeks ago and another 2 weeks ago. USPS says they are still waiting for items for the first order and I've heard nothing for the second. Very disappointed when I found out this company is in China and I will have to pay a huge amount to return the items because they are probably going to be shitty. Super sad, I've never been scammed buying stuff online before. I guess there is a first for everything. So disappointing, the clothes look so cute on the site. :(
Beware of this clothing company - I ordered a cotton blend short sleeve summer dress. There was nothing in the advertising indicating I was buying this item from China. The shipping info showed the product coming from Chino, CA. It took six weeks to arrive.
The fabric was 95% polyester and 3% spandex - no cotton at all all. The fabric felt and looked cheap and required dry cleaning.
Ordered clothes that "looked like" LLBean or Woolrich quality of the past. It is not. Stiching and materials are cheap and flimsy. I shoud have known since everything is made in China now- even LLBean and Woolrich. Still waiting on the rest of my order. No more online buying for me.
Items were purchased. When arrived the quality was terrible. When following their return policy, they did not send me info on how to return return , no contact
I sent repeated emails and called a phone number on internet only to reach a company whose name was similar. They too said many people had called their number complaining until they found out it was not Anniecloth number.
I have worked with my credit card company and they are pursuing retribution. My recommendation is, please, do not order from this fraudulent company.
After the dresses arrived I emailed the company that I wanted to return the dresses for refund. . This company is in China, so there is no address for returns in the United States. They state they will refund or exchange merchandise on their website and accompanying paperwork.
However, they will only refund 15% of the cost of items, and they report that the postage for return to China would be expensive and is the responsibility of the customer. When you order from this company there is no mention that they are in China and will only refund 15%.
I still have not received the remaining 2 dresses, as 4 were originally purchased. This is a very dishonest company. I recommend to avoid doing business with these people.
I wish I had heard of this report before I ordered this clothing. Upon finally receiving my 4 items of clothing (all of which were late in arriving & extremely poor quality I immediately responded per their written enclosure that I wanted to return all items. They offered me 15% if I would just keep them...which of course I do not want. They will not respond to my emails with their address.
The return policy for Annie Cloth is below. The website implies there is a return policy, when if fact there isn't one. They pressure you to accept a15% refund through scare tactics. Also, I did not receive my full order. It has been 30 days and the company is now ignoring all of my attempts to contact them in regard to the missing item. I feel like I've been scammed.
Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
Do not order from Annie cloth. Poor quality and their return policy is as follows. They will give you 15% on what you paid or will send you shipping labels for China. You must pay postage, any custom charges and then they will be inspected and after a long waiting time, you might get a refund.
Somehow I think once the clothing is sent to China you will not hear from them again.
I was sent the wrong size shoes. The company refused to take responsibility for their mistake. I am forced to pay all monies for returning the shoes.
I would only get a 15% refund to go towards shoes the right size. The company is not responding to my pointing out they are responsible for the problem and are stealing from me by not taking back the wrong shoes.
Ordered several items from AnnieCloth.com. Wasn't aware that clothing was made in China. Received most of the items more than a month later and the quality of materials and stitching was poor quality and did not match the items shown online.
Still haven't received one item and its now been almost two months. Emailed the company five times requesting a return form, mailing address and phone number. They only replied once, to state that they would only offer a 15% refund.
Requested a full refund to credit card since they are refusing to provide a refund/return form, mailing address and phone number. They are not responding to my emails.
Annie Cloth Reviews
Clothes look nothing like what is posted online. I emailed the company three times requesting a return address. Each time I received an automated email requesting the information I had already sent them.
It wasn't until I told them that I was filing a complaint with the Better Business Bureau that they offered 15% of my money back. This is a complete SCAM. There is no address or phone number online, packing slip or anywhere.
My hope is the company is blocked or removed from online in the USA.
Awful company
I completely agree!! What a scam. Do not order from them.
On October 22 I placed an order online(order #AC105087) to Annie Cloth for 5 items for a total of $51.79 and paid via PayPal
After waiting 2.5 weeks I emailed that I hadn't yet received my order. They did reply on 11/8 and said it was shipped. The order was received a week following.
When I opened the package the clothing items were clearly not as shown on the website. I reached out to ask about a return because it is their policy that you NOT return and item without first sending them a message which I did. I explained my disappointment with both items and they offered 8% cash refund and basically said that the costs for anything else would not be cost effective to me.
I do not think this is acceptable and made that known. These items were purchased as gifts but I would not give then away the quality is so bad. The shawl I purchased clearly looked like a woven knit shawl in earthy colors but when I received was printed cloth in similar colors but different design and material, obviously not as pictured.
The other item was a pair of "Autumn Winter Casual Basic Knitted Gloves" that again didn't match the description and had holes throughout the fabric! I have pictures
They also have been delaying contact with me and then told me the SKU# didn't match and they can't locate but I checked the wrapping and what I sent them was correct. Seems like another delay tactic
After I contacted them again stating that I didn't think it fair to offer 8% they increased it to 25% but I still don't think this is acceptable
DON'T WASTE YOUR MONEY
I agree with the review of Annie Cloth. Stay Clear. Products are terrible and they do not allow us to return them. They take your money and you have no way to contact them. Stay clear!!!!!
Originally ordered ac52059 10/02/2019 color deep blue sleeveless demin floral one piece size large. after i sent the request i emailed right away asked for the extra large. never heard anymore from them. they shipped the order received 10/28/ 19. the wrong size in the package not looking like the picture. instructions were for returning and said the customer is responible for the shipping costs. so i return it 10/28/19. since then having a problem with collecting back the item or refunding my money.
I ordered several items from Annie Cloth from an advertisement on Facebook. The biggest mistake was not to look for Reviews online not just the reviews placed under the item. Received the items in a timely manner. Nothing fit like I had hoped, fabric was cheap, sizes were way too small.
I immediately repackaged and tried to contact Customer Service as their instructions were to be timely and precise. However, they will not respond which runs out the return timeline. I finally received instructions to return the items to China ($65 from TX) and they keep saying they never received and saying "why we owe you, we never receive".
My Paypal dispute Resolution ran out its allowable timeline and now Annie Cloth will not respond. Do Not Purchase from this Company! Reported to FTC & State Atty General
I ordered 3 clothing items off their web site. Anniecloth.com Everything looked like great quality. Upon receiving my first item i was extremely disappointed in the cheap quality. my second clothing item was the same. I haven't received my third clothing item.
They represent poor quality and I feel this website is a scam. They have my money and i have their awful clothing items. Please shut them down. Other people will become victims.
Annie Cloth Rip-Off. Do Not Shop Annie Cloth!
Cheaply made
Items did not match fabric description and photos in catalogue
Annie Cloth does not indicate being an international company
Items Never Received
I ordered 7 items. I have only been able to keep one.
3 items I cannot use because they are gravely large (ordered small) and are not what as indicated in the catalogue (photos and fabric description).
1 item isn’t what I ordered at all; it is a completely different item. After contacting Annie Cloth, (providing order info. and photos of what was sent in contrast with photo of their catalogue item), they still did not cover the return shipping cost nor provided full refund.
I NEVER received 2 items which are paid for; I do expect a full refund on those two items.
I ORDERED ONE THING, THEY USED AN INCORRECT ADDRESS. I WAS NOT ALLOWED TO CORRECT IT.
THEY DID NOT DELIVER THE ITEM. THEY SAID I COULD TRACK IT -- CANNOT.
They advertise clothing; items received look almost nothing like what's pictured, they are VERY POOR quality. Company is UNRESPONSIVE to requests for refund; they claim on invoice that you must obtain a return slip to return items, within 15 days, but they don't respond to requests for return slip.
This company is a SCAM, posting fake pictures and sending low-quality merchandise. They also do not state that they are in China, so it takes WEEKS for anything to arrive.
On 4/25, I placed an online order on the UK website www.anniecloth.com for clothing. The amount paid was $133.21. I received on 5/20 clothes from China. All the clothes are 3 sizes smaller and the design and fabrics are completely different.
I didn't know it was a Chinese company. The only address mentioned on their website is a UK address:
CHICV UK LIMITED
Suite 31a, Philpot House, Rayleigh, Essex, SS6 7HH The website mentions returns are accepted if requested within 7 days of the delivery. I emailed their customer service 3 times requesting a return label. They responded with a 15% refund offer then a 50% refund offer if I keep the merchandise. I insisted on returning the merchandise. They never provided a return label. They emailed me an address in china to return the merchandise. Pan Huiling（ANNIECLOTH）1st Floor, Building 3, Jinyuan Square, No. 2 Taohong West Street, Junhe Street, Baiyun District, Guangzhou, Guangdong, China, 510000 TEL:+8613543483702
According to their return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). However, they do not mention that the merchandise is not in Europe, but China. Nowhere on their website did they mention an affiliation with a Chinese company. In order to return the package, I have to spend around $100 on shipping fees and additional customs fees.
If you look at Annie Cloth what you will see is beautiful items. The price's are amazing but decieving. IMy first order I spent over $35.00 on camel leather cowhide shoes. When I received them the smell was of chemicals, the leather/cowhide FRAUD. I actually talked to San Jose Police Dept about them because they are FRAUD and the smell gave me a headache. I was advised NOT to mail them back and request a full refund and look into getting legal help.
I explained to Annie Cloth ( back and forth at least 12 emails ) that I was very upset that they allow FRAUD VENDORS sell on there site. First YOU CANT CALL to complain because they dont even have an 88 number. FIRST REASON TO RUN AWAY FROM THEM. The emails were RUDE and UNPROFESSIONAL. I am still after months of waiting not yet recieved my FIRST FULL ORDER ( Annie Cloth ) does NOT CARE. I refuse to pay or resend FRADULANT shoes back due to the fact the police said NOT TO and I am already OUT $35 just for the shoes.
Im out at least another $25 for two other items that were never delivered and $100 for my second order. I tried to request they look into the FRAUD product to STOP selling these obvious FRAUD items and was fully ignored. The last email I received this morning from Annie Cloth took the cake. They said I was NOT being refunded for the shoes AND THAT WAS END OF DISCUSSION. I have saved EVERY EMAIL and will allow my attorney to take over now after TRYING to resolve this issue with NO RESOLUTION.
DO NOT WASTE YOUR MONEY. NOTHING IS EVEN CLOSE TO THE PICTURES. Look online prior to buying. I am SURPRISED to say the very least that Annie Cloth is still in business. READ REVIEWS PRIOR TO PURCHASING and not the reviews on the website they are obviously false. Just FYI the shoes had to be put in the garage due to the TOXIC SMELL.
Thank you,
Elizabeth Leesa Montalvo
ON DEC. 4TH ORDERED A BLOUSE, PAID FOR IT WITH CREDIT CARD. NEVER GOT THE BLOUSE, CONTACTED THEM THREE TIMES AND ONLY GOT THE RUN AROUND.
A WEB SITE THAT DID NOT OPERATE, NO PHONE NUMBER TO SPEAK TO ANYONE, AND A TRACKING NUMBER THAT DID NOT WORK. I DO NOT RECOMMEND THIS COMPANY AT ALL.
The Annie Cloth website is beautiful. Photos of the women's garments and accessories are stunning, unique and highly desireable. But what you order is not what you receive!
I spent $80 on what I thought would be beautiful, hand knit mittens and socks with lovely embroidery and vibrant colors. These were to be Christmas gifts. When they finally arrived (after three weeks) they were cheap, horrible knock-off's that look like they came from the Dollar Store. The mittens already had holes in the crummy machine-stitched seams, the colors were dreadful and there was no embroidery!
The design is stamped on, not embroidered as pictured in the lovely photos. I only wish I had read the dozens and dozens of awful reviews before I ordered. I was so caught up in the elegant website, I immediately ordered without investigating as I normally do.
Do not buy from this scam site. Do not buy. Do not buy.
I placed an order with AnnieCloth on October 4, 2019 total of $84.00 with three items of clothing & boots. It took over a month to receive partial items from that order. I've contacted AnnieCloth a number of times to inquiry about the third item I haven't receive.
There is "no tracking number nor name of the carrier." I've requested to either refund me the balance of my original order or give me the correct information as to "when it will be shipped, the correct tracking number and the carrier." As of this date, I haven't received the information I requested.
I ordered an outerwear sweater pictured as a heavy, oversized sweater. The sweater I received was much thinner and not oversized like a coat as pictured by model. Suspect reviews used on the site are fake.
ANNIE CLOTH what looks like a lovely website with photos of clothing, shoes abd bags, ANNIE CLOTH passes itself off a legitimate company. However, the 2 orders placed have never been received and no one is available to deal with customer service or provide anything other than tracking orders from China that are not showing any movement.
VERY DISAPPOINTED. Will call credit card company to see if there is anything to be done but certainly at this point, they have received the $. This is a BOGUS operationSTAY AWAY FROM THIS WEBSITE!!! ...
... https://anniecloth.com/pages/service-contact-us
ANNIE CLOTH merchandise is grossly misrepresented - items arrive one step short of substandard rag materials, poorly made and smells of chemicals.
The lie about their return policies - they do not acept returns
As per picture provided trying to return it to their facility cost more than the garbage they sell, they refuse to pick it up at their postal center after months of sitting there and then it is returnd back to you unopened at a substantial loss for not only the postage paid, the cost of the items they market and the frustration in dealing with totally unscupulous peole who sell lies . garbage and horrendous support/
BOTTOM LINE THEY DO NOT BACK UP THIE PRODUCT SSO DO NOT WASTE YOUR MONEY THEY NEED TO BE SHUT DOWN FOR RIPPING PEOPLE OFF WHO PURCHASED FROM THEM IN GOOD FAITH.
I purchased 2 dresses online from Annie Cloth. The 2 dresses I received were very different than the photos and description online. The one dress was described as cotton, one of the reasons I purchased it, but when I received the item it was NOT cotton, clearly it was polyester. The fabric content label on the dress also said it was cotton, which is fraud.
The other dress I purchased the color was listed as grey and the photo looked like a light grey, but the dress I received was black and was NOT the same as the photo.
Annie Cloth photos and description are very deceiving and typically only one photo is provided of the item, which should have sounded alarm bells.
These Chinese companies (or maybe it's just one company using several different names to sell their clothing) need to be regulated. Their selling practices are deceiving and fraudlulent and there should be consequences for their misleading, dishonest selling practices.
Recently we saw the ad for a company called "Anniecloth" In looking at the pictures of the clothing they sell it looked promising and the prices seemed reasonable. My wife ordered three items from them - one literally minutes after the first item and we requested they combine the orders so that shipping would not need to be duplicated.
Surprise we get an email back that the order was already processed and they could not combine the orders even though they were minutes apart. To top it off, a day later we get an email stating that there would be a delay in shipment - to which we again said with the delay to combine the two orders - since they had NOT been processed yet they again refused. The product was finally shipped a week later, and both charged separately! Here's the real kicker - we get the product about three weeks later and the quality of the material and workmanship could be best described as coming from one just taking a beginners sewing class.
The material was substandard, the workmanship was as described and the material smelled of heavy chemicals possibly from the dye process. Anniecloth was contacted for an RMA and refund request and here is where the truth comes out. First they offer you a 15% refund and you keep the junk. When refused they then try and offer you a 25% refund and you still keep the junk - again refused and they try and offer you a 40% refund and you STILL keep the junk they made. When all laughable offers were refused and a full refund requested they finally send you a return label - but YOU pay the postage. This would not be bad, until you find out that they have NO US based distribution - it all comes from China and has to be returned there.
They then state that any additional fees when it arrives will be deducted from your refund. Since it has to be sent internationally, the cost can be upwards of $20 just for the shipping, then if you want to have a tracking number you add another $25 through USPS. You wind up paying more for the shipment then the whole order was worth to begin with. All for product that wouldn't be fit for a dust rag as it would probably fall apart the first time you used it. Also be advised that some of their product has to be dry cleaned - only they do NOT advise you of that when you go to purchase it - you only find it out AFTER the purchase.
If you do not mind cheap junk material and extremely poor quality craftsmanship then Anniecloth is for you - if you do not want to get ripped off - avoid them and anything they sell like the black plague - they definitely are NOT worth anyone's time, trouble and definitely not your money. You can get better quality merchandise from Good Will
This site is a scam! They sell very cheap knock offs of the clothing they advertise. The cotton t shirt I ordered was not cotton but some shiny cheap polyester blend, and was not even the same style as advertised. The print on the fabric very crude. The Boho Manches tunic also shiny cheap polyester with printed weave of cotton, not the actual cotton fabric shown on the website, extremely garish. Not sized properly for US sizes.
All the items I ordered were the same poor quality that were not the same items as advertised. This is a site out of China and they send clothing that is not fit for the clearance misfit rack, and they expect the customer to pay for international shipping to return it! Buyer beware! It is just a con.
This company requires one to ship returns to China at a ridiculously high cost to the consumer. It is unbelievable!
They offer a paltry 15% refund to get the crap sized by a local tailor, which basically doubles the cost.
Poor email response, short return window of 15 days from when they shipped merchandise.
Worst online retailer that I have dealt with it in last 10 years.
So sad
Made an order 3 weeks ago and another 2 weeks ago. USPS says they are still waiting for items for the first order and I've heard nothing for the second. Very disappointed when I found out this company is in China and I will have to pay a huge amount to return the items because they are probably going to be shitty. Super sad, I've never been scammed buying stuff online before. I guess there is a first for everything. So disappointing, the clothes look so cute on the site. :(
Beware of this clothing company - I ordered a cotton blend short sleeve summer dress. There was nothing in the advertising indicating I was buying this item from China. The shipping info showed the product coming from Chino, CA. It took six weeks to arrive.
The fabric was 95% polyester and 3% spandex - no cotton at all all. The fabric felt and looked cheap and required dry cleaning.
Ordered clothes that "looked like" LLBean or Woolrich quality of the past. It is not. Stiching and materials are cheap and flimsy. I shoud have known since everything is made in China now- even LLBean and Woolrich. Still waiting on the rest of my order. No more online buying for me.
Items were purchased. When arrived the quality was terrible. When following their return policy, they did not send me info on how to return return , no contact
I sent repeated emails and called a phone number on internet only to reach a company whose name was similar. They too said many people had called their number complaining until they found out it was not Anniecloth number.
I have worked with my credit card company and they are pursuing retribution. My recommendation is, please, do not order from this fraudulent company.
After the dresses arrived I emailed the company that I wanted to return the dresses for refund. . This company is in China, so there is no address for returns in the United States. They state they will refund or exchange merchandise on their website and accompanying paperwork.
However, they will only refund 15% of the cost of items, and they report that the postage for return to China would be expensive and is the responsibility of the customer. When you order from this company there is no mention that they are in China and will only refund 15%.
I still have not received the remaining 2 dresses, as 4 were originally purchased. This is a very dishonest company. I recommend to avoid doing business with these people.
I wish I had heard of this report before I ordered this clothing. Upon finally receiving my 4 items of clothing (all of which were late in arriving & extremely poor quality I immediately responded per their written enclosure that I wanted to return all items. They offered me 15% if I would just keep them...which of course I do not want. They will not respond to my emails with their address.
They are still advertising
The return policy for Annie Cloth is below. The website implies there is a return policy, when if fact there isn't one. They pressure you to accept a15% refund through scare tactics. Also, I did not receive my full order. It has been 30 days and the company is now ignoring all of my attempts to contact them in regard to the missing item. I feel like I've been scammed.
Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
Cheap clothing.
didnot fit.
didnot send all the order
cannot find order.
made in china
Do not order from Annie cloth. Poor quality and their return policy is as follows. They will give you 15% on what you paid or will send you shipping labels for China. You must pay postage, any custom charges and then they will be inspected and after a long waiting time, you might get a refund.
Somehow I think once the clothing is sent to China you will not hear from them again.
I was sent the wrong size shoes. The company refused to take responsibility for their mistake. I am forced to pay all monies for returning the shoes.
I would only get a 15% refund to go towards shoes the right size. The company is not responding to my pointing out they are responsible for the problem and are stealing from me by not taking back the wrong shoes.
Horrible Company!
Ordered 2 dresses that were supposed to be linen/cotton. First arrived after 22 days. Card was charged immediately.
Second dress took 25 days to arrive. Also ordered 2 pair of linen/cotton pants. Horrible quality and they are corduroy!! ???
They took 45 days to arrive. RUN, RUN, RUN..........do not order. Need to be shut down by the FTC!!!!
Ordered several items from AnnieCloth.com. Wasn't aware that clothing was made in China. Received most of the items more than a month later and the quality of materials and stitching was poor quality and did not match the items shown online.
Still haven't received one item and its now been almost two months. Emailed the company five times requesting a return form, mailing address and phone number. They only replied once, to state that they would only offer a 15% refund.
Requested a full refund to credit card since they are refusing to provide a refund/return form, mailing address and phone number. They are not responding to my emails.