Unscrupulous sales team,rude, and sexist! One of their sales people solicited my
wife about setting up a meeting with the insurance adjuster to authorize a roof repair.
He told her that we were free to seek other bids and asked her to sign an insurance replacement agreement.In his rush to get a sale, he failed to point out the clauses on the back of the agreement that are supposed to be initialed.
He also failed to find out who else is authorized to make final decisions on the home. Our home is owned by a trust, so everyone in the trust must be in agreement on final decisions. After meeting with the insurance adjuster, sales person never introduced himself to me. Repairs were approved by the insurance adjuster, and even the adjuster pointed out that we were not obligated to go with AMP. After the salesperson dragged his feet for ten days, he contacted my wife by phone. She informed him that our home is owned by a trust and that we were looking at other bids.
During this time, no goods or materials were exchanged or dropped off, no final contracts, nothing. When my wife contacted the sales associate that the trust had decided to go with another company, he refused to let her finish any thought, and proceeded to talk over her loudly and threatened her that we owed the company 10% of the total repair. He continues to threaten her by phone and text. When she contacted the company's sales manager about the whole situation, he responded the same way, and said that they had bought us our wind damaged roof, because the insurance adjuster approved it, and that we owe them money! He also accused my wife that we were going to keep the money and not get the roof fixed. When my wife explained to him again that it was the decision of the trust to go with another company, he then accused her of going with a friend on the repair. He then said that his company doesn't do charity cases, and that we needed to pay. Awful people! Why would we trust a company that treats us this way before doing anything than meeting with an insurance adjuster?
AMP Construction and Restoration LLC Reviews
Unscrupulous sales team,rude, and sexist! One of their sales people solicited my
wife about setting up a meeting with the insurance adjuster to authorize a roof repair.
He told her that we were free to seek other bids and asked her to sign an insurance replacement agreement.In his rush to get a sale, he failed to point out the clauses on the back of the agreement that are supposed to be initialed.
He also failed to find out who else is authorized to make final decisions on the home. Our home is owned by a trust, so everyone in the trust must be in agreement on final decisions. After meeting with the insurance adjuster, sales person never introduced himself to me. Repairs were approved by the insurance adjuster, and even the adjuster pointed out that we were not obligated to go with AMP. After the salesperson dragged his feet for ten days, he contacted my wife by phone. She informed him that our home is owned by a trust and that we were looking at other bids.
During this time, no goods or materials were exchanged or dropped off, no final contracts, nothing. When my wife contacted the sales associate that the trust had decided to go with another company, he refused to let her finish any thought, and proceeded to talk over her loudly and threatened her that we owed the company 10% of the total repair. He continues to threaten her by phone and text. When she contacted the company's sales manager about the whole situation, he responded the same way, and said that they had bought us our wind damaged roof, because the insurance adjuster approved it, and that we owe them money! He also accused my wife that we were going to keep the money and not get the roof fixed. When my wife explained to him again that it was the decision of the trust to go with another company, he then accused her of going with a friend on the repair. He then said that his company doesn't do charity cases, and that we needed to pay. Awful people! Why would we trust a company that treats us this way before doing anything than meeting with an insurance adjuster?