l talked to helen vander bruggenon the phone about a cpap machine.l gave her all my information needed to apply. Helen said my Insurance company accepted me.Helen said all it cost me is 275.00 dollars and the supplies are free for one year. l called her on the phone later and told her that my insurance was showing that all wasnt covered she dont worry we will take care of it all. l called my insurance company and they said if you dont get a bill or anything dont worry.l said okay.No bill yet from americare yet a year later.My insurance company sent me a leter showing me l owe them 1051.27.l talked themamericare a year ago why l not recieve a bill from the start ,cause l would of stopped everything with them .she said new people in finance dept. still not knowing and waiting is not right . they lied and scammed me like alot of the other people l read and did the same thing too.Can you help me in this. l still not recieved a bill from them over 2 years later.
Never, ever use this company for c-pap supplies! They will lie to you to get your business, & once a contract is signed,you're stuck! I received a bill in July for my co-pay on a c-pap machine I rented in May & sent the payment. Now,5 months later I get the same bill. Only this time they added charges my insurance, Medicare, said not to pay. When I called the billing department, they said they couldn't acknowledge exactly how much I had actually paid to date. Thankfully, I paid by check & kept records. They didn't even know when the next billing cycle is! What a sorry company!
In April of 2014 I ordered a new CPAP, Humidifier, Mask, and Hose. My insurance approved approximately $1650 and sent it to me. Americare asked me to send the check to them which I did. They acknowledged receipt in June of 2014. Then in October 2014 they improperly asked for my HIPAA data from my CPAP to "prove" I was using the system. I checked with my insurance carrier and my doctor and they knew nothing of such a request. When I refused to supply this data (and buy an automated reporting service from them), Americare said they had to refund the money to my insurer (I checked and my insurer said they had no idea what they were talking about -- they paid me and I paid Americare) - so Americare was incorrect. After that Americare started rebilling me for the CPAP, Humidifier, Mask and Hose for which I had already paid them plus other supplies I didn't order. I refused to pay those bills. I found that Americare tried repeatedly to bill my insurance carrier a total of $4980 which the insurer refused over and over again. I didnt even know what these services were -- but they were for unordered resupply, payment again for the CPAP machine etc and a claim that I didnt buy the CPAP but I rented it -- which is TOTALLY untrue. All documented by my insurer. Everything is documented including the fact that Americare deposited the check I sent them -- its all in the record guys. I dont know what Americare is trying to pull -- I just needed a new CPAP, humidifier, hose, mask. I didnt ask for a bunch of other stuff -- that behavior is quite predatory. AND you asking for private HIPAA related information and trying to bill my insurer for unordered (with no supporting doctors order) equipment and services -- WAY out of line. Now almost a year and a half or more on -- they are still trying to bill my old insurer -- they have sent the collection agents out for things that were already paid by insurance -- note the insurance policy in question ended at the end of 2014. However, Americare tried to bill them again -- guys - this isnt going to end well. We have all the documentation so just cut it out -- go home.
Americare Respiratory Services Inc Reviews
l talked to helen vander bruggenon the phone about a cpap machine.l gave her all my information needed to apply. Helen said my Insurance company accepted me.Helen said all it cost me is 275.00 dollars and the supplies are free for one year. l called her on the phone later and told her that my insurance was showing that all wasnt covered she dont worry we will take care of it all. l called my insurance company and they said if you dont get a bill or anything dont worry.l said okay.No bill yet from americare yet a year later.My insurance company sent me a leter showing me l owe them 1051.27.l talked themamericare a year ago why l not recieve a bill from the start ,cause l would of stopped everything with them .she said new people in finance dept. still not knowing and waiting is not right . they lied and scammed me like alot of the other people l read and did the same thing too.Can you help me in this. l still not recieved a bill from them over 2 years later.
Never, ever use this company for c-pap supplies! They will lie to you to get your business, & once a contract is signed,you're stuck! I received a bill in July for my co-pay on a c-pap machine I rented in May & sent the payment. Now,5 months later I get the same bill. Only this time they added charges my insurance, Medicare, said not to pay. When I called the billing department, they said they couldn't acknowledge exactly how much I had actually paid to date. Thankfully, I paid by check & kept records. They didn't even know when the next billing cycle is! What a sorry company!
In April of 2014 I ordered a new CPAP, Humidifier, Mask, and Hose. My insurance approved approximately $1650 and sent it to me. Americare asked me to send the check to them which I did. They acknowledged receipt in June of 2014. Then in October 2014 they improperly asked for my HIPAA data from my CPAP to "prove" I was using the system. I checked with my insurance carrier and my doctor and they knew nothing of such a request. When I refused to supply this data (and buy an automated reporting service from them), Americare said they had to refund the money to my insurer (I checked and my insurer said they had no idea what they were talking about -- they paid me and I paid Americare) - so Americare was incorrect. After that Americare started rebilling me for the CPAP, Humidifier, Mask and Hose for which I had already paid them plus other supplies I didn't order. I refused to pay those bills. I found that Americare tried repeatedly to bill my insurance carrier a total of $4980 which the insurer refused over and over again. I didnt even know what these services were -- but they were for unordered resupply, payment again for the CPAP machine etc and a claim that I didnt buy the CPAP but I rented it -- which is TOTALLY untrue. All documented by my insurer. Everything is documented including the fact that Americare deposited the check I sent them -- its all in the record guys. I dont know what Americare is trying to pull -- I just needed a new CPAP, humidifier, hose, mask. I didnt ask for a bunch of other stuff -- that behavior is quite predatory. AND you asking for private HIPAA related information and trying to bill my insurer for unordered (with no supporting doctors order) equipment and services -- WAY out of line. Now almost a year and a half or more on -- they are still trying to bill my old insurer -- they have sent the collection agents out for things that were already paid by insurance -- note the insurance policy in question ended at the end of 2014. However, Americare tried to bill them again -- guys - this isnt going to end well. We have all the documentation so just cut it out -- go home.