Sales representatives (2) came in to my store to discuss whether or not I would like to change electric providers. They left some info with me and came back in a couple of days during a time I was not so busy with work. They had discussed several things about how I could really save a lot by switching over to with them. They proceeded to tell me about how we now have a choice in providers and showed me documentation of the savings that I would have. While it was only maybe 1.5 cents per Kwh, it was a savings nonetheless. Never was it mentioned by them that I was to be on a variable rate and that I could eventally pay more or less by them. The only thing they mentioned about rate was that my rate would be cheaper and the only time it would change is when my original service provider would raise the rates, so that they can be cheaper and competitive.
Now some time later I have found out that not only did they lie to me at my store but after signing up with them I would be in for a 200% increase from what my original provider is currently charging. From the 1.5 cent decrease to over double what I should be paying and this was their plan to begin with. They are taking advantage of people by going door to door with a friendly face and demeanor tricking them into signing up so that they can jack the rates up so high that no one in their right mind would continue to do business with them. This way they make tons of money and in the event the individual consumer finally figures it out they stick by their contract that you had signed under trust from the sales represenatives.
When calling them on the phone it was no surprise that everyone in the company was used to these calls and had a script that they went by. Basically blaming the customer for being ripped off because they did sign a contract. No one with a lick of sense would ever sign up for something to save a penny for a couple of months only to have it raised over 200% of the going rate. This is a distrustful, immoral way of doing business. This company should be put out of business and if anyone out there is aware of a class action lawsuit against them, I would be more than happy to add myself.
It's really upsetting to know that some companies decide to do shady business in this day and age. It's even more upsetting that companies are still getting away with this type of behavior because they misled them into signing a contract so that they have a leg to stand on when the customer eventually figures it out. Abhorrant.
This company has numerous complaints against it on this site, with the BBB and Google Reviews. I thought our case would be different because I was confident that because they seemed to be saving us money on our business account we would reap similar savings with them supplying gas and electricity to our residence.
I was completely WRONG. They overcharged us for residential power and gas just like everyone else warned us. They provide several months of 'teaser' rates to lull you into not watching your bill closely and then they inflate their rates relative to what our local utility, PSEG, charges. I started a chart today with the bills that I could locate and over the 3 months, Nov. 2015 and Jan. and Feb. 2016 they overcharged us $397.59 compared to what PSEG would charge for the same supply. They refuse to offer a refund for the difference stating that during the sign-up conversation they had with my wife they stated multiple times that they have 'variable rates'.
If they charge more than our local utility what useful service do they provide ? In fact, they were brazen enough to state that they don't compete with our local utility, they are only competeing with other alternate suppliers. There is no other term for that remark than COMPLETE LIE.
This company performs no legitimate function, they should be forced out of business or forced to provide genuine savings for their customers rather than taking advantage of unwary utility consumers.
AVOID THIS COMPANY UNLESS YOU ARE OK WITH TAKING HUNDRED DOLLAR BILLS AND PUTTING THEM THROUGH A PAPER SHREDDER.
Complete ripoff. They change your terms at will and charge you many times more the rate you signed up with. We signed up with fixed rate! These people need to be investigated by the government because I guarantee they will be put in jail! They are scumbag liars. DO NOT use them for you electric supplier! We signed up my mother who is elderly for the cheapest fixed rate we could find. She had very high bills, and I found that the charges where double at least! When I called they said the account was changed to green energy which everyone knows is the highest rate. We dont care about green at this point..its all about low price! And they did it in the coldest month of the winter. Then conveniently they said someone called about the account to change it back yet they could not tell me who did it. We certainly didnt do it. Then they said it was an adjustable rate.BULLSHIT! The salesman originally promised the world saying we would get bonus checks paid back a few times a year. We never saw one! More lies. I changed suppliers, and now I have the new PPL bill showing that a portion of these scumbags charges are still on the bill. Same rate! They did not lower it like they said when they told me "someone" called in to take it off green. I am convinced that EVERYBODY is told and trained to LIE like crazy. I wish this company goes down! They are absolutely terrible and disgraceful. I want a refund check for the difference they illegally took from me. Basically these people are robbers!!
They are located in florida, and in PA go by "of PA" at the end. I believe they do this in other states as well. I know what I am talking about and they will try to say I have the wrong company, but I do not. I did my research.
This company, American Power & gas (claims to be in New jersey) Address of 1061 Belcher Road South, Seminole, Fl.
Phone Number of 1-800-205-7491 And the sales rep. Her name is Brenda Cassidy.
They signed me up for a reduced electric bill. Claimed they are able to provide the service cheaper than PSE &G.
Just got my bill. It is 2.5 times higher than what PSE&G charges. I have been in this building for over 20 years. We have NEVER had an electric bill this high. In NJ December 2015 was the warmest in history. I was rip-offed. These Slime bgs need to be punished. Beware of this scam.
DO NOT do business with these crooks. The sales girl Brenda Cassidy is a liar, crook and has no morals. She needs to spend time in jail. Do not trust this lady.....
They promise, as per the contact a rebate refund of 25% monthy!! Guaranteed every month. It is in writing. They have never done so EVER!!!
Be aware America....this company is a shame. Getting away with stealing from Americans very day.
American Power and Gas is listed on the PApowerswitch.com site as an electricity provider in Pennsylvania. I selected them for an "introductory" rate of 7.6 cents/Kwh. One billing cycle later the rate jumped to 12.9 cents/Kwh. This is one of the highest rates listed of any electricity provider in PA. Deep in the agreement it states that the introductory rate is only good for one billing cycle. One would assume that the standard rate would be competitive with the Provider of Last Resort. They are nowhere near that. My native energy company is Penn Power and their rate is 9.2 cents/Kwh.
When I called customer service, I was told that I had signed up for 100% green electricity, which I did not. They also refutted that their rate is more than any other provider. I am dropping them ASAP. I would suggest that nobody sign up with this company. With this company, you will never know what they are going to charge until you receive the bill because their rate is not based on "normal" market conditions.
ConEdison is offering a fixed rate of 8.7 cents/Kwh fixed for 23 months with no cancellation fee and no other fees. They will be my electric provider for the next 23 months.
Goodbye PA Power and Gas! I will not be your victim for a second month.
American Power & Gas continues to comit consumer fraud, lie about performance, grossly overcharge consumers, comit inaccurately as to rebates, blatantly lie when confronted. I sold electricity and even I was fooled by their efforts to have me use them as a utiliity provider. They start by telling you they regularly monitor electricity and all but guarantee that they will be among the cheapest in the area. When confronted with that claim, their customer service will tell you that no one from their company would ever make that claim as it is impossible to determine electriic costs. Then if you are really persistant, they may claim to give you an adjustment which looks really good on your next bill, but if you do not check every bill, they will make it up in spades. I caught their rate change this month, August 2015. When I confronted them, they told me that they were only a few pennies higher than their competition, and that they could not have made that prediction. Those few pennies have cost me more than $100 per month all summer on my electric bill, the comparison based on almost all of their competitors I checked since I notice their increase. They also claim a 25% rebate at the end of the first year, however the calculation of what the 25% is when you sign up, and what it is at the end of the first year, changes. They seem to put the consumer at ease with good rate upon sign up, and no committments or cancelation fees. Then when relaxed, the rates go thru the roof. Check them out online for yourself. They are listed under scams. They have issues with the BBB. Whatever you do, stay away from them, tell your friends to stay away from them, report them to your BBB, and inform any electric supplier you deal with about American Power & Gas so that they can use the information to protect other consumers. I don't know about you but I hate being Ripped-off. But I do give them credit for their customer service, they are extremely smooth at trying to convince you that they have the right to steal from you the way they do.
American Power and Gas Reviews
Sales representatives (2) came in to my store to discuss whether or not I would like to change electric providers. They left some info with me and came back in a couple of days during a time I was not so busy with work. They had discussed several things about how I could really save a lot by switching over to with them. They proceeded to tell me about how we now have a choice in providers and showed me documentation of the savings that I would have. While it was only maybe 1.5 cents per Kwh, it was a savings nonetheless. Never was it mentioned by them that I was to be on a variable rate and that I could eventally pay more or less by them. The only thing they mentioned about rate was that my rate would be cheaper and the only time it would change is when my original service provider would raise the rates, so that they can be cheaper and competitive.
Now some time later I have found out that not only did they lie to me at my store but after signing up with them I would be in for a 200% increase from what my original provider is currently charging. From the 1.5 cent decrease to over double what I should be paying and this was their plan to begin with. They are taking advantage of people by going door to door with a friendly face and demeanor tricking them into signing up so that they can jack the rates up so high that no one in their right mind would continue to do business with them. This way they make tons of money and in the event the individual consumer finally figures it out they stick by their contract that you had signed under trust from the sales represenatives.
When calling them on the phone it was no surprise that everyone in the company was used to these calls and had a script that they went by. Basically blaming the customer for being ripped off because they did sign a contract. No one with a lick of sense would ever sign up for something to save a penny for a couple of months only to have it raised over 200% of the going rate. This is a distrustful, immoral way of doing business. This company should be put out of business and if anyone out there is aware of a class action lawsuit against them, I would be more than happy to add myself.
It's really upsetting to know that some companies decide to do shady business in this day and age. It's even more upsetting that companies are still getting away with this type of behavior because they misled them into signing a contract so that they have a leg to stand on when the customer eventually figures it out. Abhorrant.
This company has numerous complaints against it on this site, with the BBB and Google Reviews. I thought our case would be different because I was confident that because they seemed to be saving us money on our business account we would reap similar savings with them supplying gas and electricity to our residence.
I was completely WRONG. They overcharged us for residential power and gas just like everyone else warned us. They provide several months of 'teaser' rates to lull you into not watching your bill closely and then they inflate their rates relative to what our local utility, PSEG, charges. I started a chart today with the bills that I could locate and over the 3 months, Nov. 2015 and Jan. and Feb. 2016 they overcharged us $397.59 compared to what PSEG would charge for the same supply. They refuse to offer a refund for the difference stating that during the sign-up conversation they had with my wife they stated multiple times that they have 'variable rates'.
If they charge more than our local utility what useful service do they provide ? In fact, they were brazen enough to state that they don't compete with our local utility, they are only competeing with other alternate suppliers. There is no other term for that remark than COMPLETE LIE.
This company performs no legitimate function, they should be forced out of business or forced to provide genuine savings for their customers rather than taking advantage of unwary utility consumers.
AVOID THIS COMPANY UNLESS YOU ARE OK WITH TAKING HUNDRED DOLLAR BILLS AND PUTTING THEM THROUGH A PAPER SHREDDER.
Complete ripoff. They change your terms at will and charge you many times more the rate you signed up with. We signed up with fixed rate! These people need to be investigated by the government because I guarantee they will be put in jail! They are scumbag liars. DO NOT use them for you electric supplier! We signed up my mother who is elderly for the cheapest fixed rate we could find. She had very high bills, and I found that the charges where double at least! When I called they said the account was changed to green energy which everyone knows is the highest rate. We dont care about green at this point..its all about low price! And they did it in the coldest month of the winter. Then conveniently they said someone called about the account to change it back yet they could not tell me who did it. We certainly didnt do it. Then they said it was an adjustable rate.BULLSHIT! The salesman originally promised the world saying we would get bonus checks paid back a few times a year. We never saw one! More lies. I changed suppliers, and now I have the new PPL bill showing that a portion of these scumbags charges are still on the bill. Same rate! They did not lower it like they said when they told me "someone" called in to take it off green. I am convinced that EVERYBODY is told and trained to LIE like crazy. I wish this company goes down! They are absolutely terrible and disgraceful. I want a refund check for the difference they illegally took from me. Basically these people are robbers!!
They are located in florida, and in PA go by "of PA" at the end. I believe they do this in other states as well. I know what I am talking about and they will try to say I have the wrong company, but I do not. I did my research.
This company, American Power & gas (claims to be in New jersey) Address of 1061 Belcher Road South, Seminole, Fl.
Phone Number of 1-800-205-7491 And the sales rep. Her name is Brenda Cassidy.
They signed me up for a reduced electric bill. Claimed they are able to provide the service cheaper than PSE &G.
Just got my bill. It is 2.5 times higher than what PSE&G charges. I have been in this building for over 20 years. We have NEVER had an electric bill this high. In NJ December 2015 was the warmest in history. I was rip-offed. These Slime bgs need to be punished. Beware of this scam.
DO NOT do business with these crooks. The sales girl Brenda Cassidy is a liar, crook and has no morals. She needs to spend time in jail. Do not trust this lady.....
They promise, as per the contact a rebate refund of 25% monthy!! Guaranteed every month. It is in writing. They have never done so EVER!!!
Be aware America....this company is a shame. Getting away with stealing from Americans very day.
American Power and Gas is listed on the PApowerswitch.com site as an electricity provider in Pennsylvania. I selected them for an "introductory" rate of 7.6 cents/Kwh. One billing cycle later the rate jumped to 12.9 cents/Kwh. This is one of the highest rates listed of any electricity provider in PA. Deep in the agreement it states that the introductory rate is only good for one billing cycle. One would assume that the standard rate would be competitive with the Provider of Last Resort. They are nowhere near that. My native energy company is Penn Power and their rate is 9.2 cents/Kwh.
When I called customer service, I was told that I had signed up for 100% green electricity, which I did not. They also refutted that their rate is more than any other provider. I am dropping them ASAP. I would suggest that nobody sign up with this company. With this company, you will never know what they are going to charge until you receive the bill because their rate is not based on "normal" market conditions.
ConEdison is offering a fixed rate of 8.7 cents/Kwh fixed for 23 months with no cancellation fee and no other fees. They will be my electric provider for the next 23 months.
Goodbye PA Power and Gas! I will not be your victim for a second month.
American Power & Gas continues to comit consumer fraud, lie about performance, grossly overcharge consumers, comit inaccurately as to rebates, blatantly lie when confronted. I sold electricity and even I was fooled by their efforts to have me use them as a utiliity provider. They start by telling you they regularly monitor electricity and all but guarantee that they will be among the cheapest in the area. When confronted with that claim, their customer service will tell you that no one from their company would ever make that claim as it is impossible to determine electriic costs. Then if you are really persistant, they may claim to give you an adjustment which looks really good on your next bill, but if you do not check every bill, they will make it up in spades. I caught their rate change this month, August 2015. When I confronted them, they told me that they were only a few pennies higher than their competition, and that they could not have made that prediction. Those few pennies have cost me more than $100 per month all summer on my electric bill, the comparison based on almost all of their competitors I checked since I notice their increase. They also claim a 25% rebate at the end of the first year, however the calculation of what the 25% is when you sign up, and what it is at the end of the first year, changes. They seem to put the consumer at ease with good rate upon sign up, and no committments or cancelation fees. Then when relaxed, the rates go thru the roof. Check them out online for yourself. They are listed under scams. They have issues with the BBB. Whatever you do, stay away from them, tell your friends to stay away from them, report them to your BBB, and inform any electric supplier you deal with about American Power & Gas so that they can use the information to protect other consumers. I don't know about you but I hate being Ripped-off. But I do give them credit for their customer service, they are extremely smooth at trying to convince you that they have the right to steal from you the way they do.