Was quoted as such when I called. When the technician arrived, he said the job will be quick but he will be charging $150. When I said no thanks, he said it would be $75 for coming out. I paid the $150 telling him to do the job but I'll be challenging the price with his manager. He was done in a heartbeat, and it took a week of daily calls to finally get hold of a manager in this company. They stated there's nothing they can do that the prices are what they are. When if they've ever charged the "starting price" for services, the manager said no and started getting the "what are you gonna do about it" attitude on the phone. She's right, nothing I can do but try to protect people from using this service. You will get screwed. Company Operates
Was charged $150 for 25 seconds of work. Website states automotive lockout service starts at $35, and the phone operator quoted the same.
Her exact words were "shouldn't be much more than that". Technician arrived in 15 minutes, and upon arriving stated it would be an easy job but he would be charging $150. I said 'what? no thanks', then as I started walking away he wanted $75 for coming out. Complete bait and switch scam. After fears subsided of being charged $75 to be back where I started I stated I'd pay $150 for the service but would be contacting his manager for a refund of most of that. He unlocked the car in 25 seconds using an airbag. Car was a 2008 Honda Element. Was nothing tricky to get in. I then called the company asking for a manager to discuss the charges. Despite daily calls, I was unable to reach a manager until 6 days later. Once I talked to the manager on their pricing she stated they have never charged anyone their starting price and that the price is up to the technician, who all work under contract. They also had me down for driving a Chevy Camero (what?) and that the job was more complex than 25 seconds of work. I challenged the truthfulness of their report and the accoutability of them to their actual service technicians, but it didn't matter. They had their money and weren't going to budge. If you are locked out of your car and call this company, be prepared to get
Due to excessive theft in my apartment I was desperate for immediate relief. So I decided to search on-line for a locksmith. I contacted American locksmith emergency services and got spoke to someone who took my information. I contacted them on Saturday morning to find out their arrival time. A technician was dispatached and when he arrived I told him what I wanted. After the end other swatching out of the lock he handed me a bill for $219.00 dollars. Then he said that he did not have the right tool which he needed, but his boss David Ben is on his way to bring the tool needed. After David arrived I explain to him that the ad said $19 dollars and the swapping out of the key would be $50 dollars. I felt like a fool because I needed to get my locks changed. He handed me his card and said the lock has a 90 day warrenty. Sounds good.
A week before my front door lock was installed I noticed that item were missing again from my home. I called David he said that he was with a client and he would call me back within a half hour. I waited he never called, I called him back he never picked up the telephone. I texted him over three times he never reponded. I tried calling again and his phone kept going directly to voicemail. I tried calling from another phone he answered and immediately said he's with a client and he will call me back within 15 minutes. Again, he never called back. I tried calling and I realize that he blocked my numbers.
When you call the office they either just put your call on and never return to the line This happened three times. I began angry because I don't have $219.00 to just give away, I paid for a service. If I call to ask a quetion about the cylinder orany other question I should expect to receive back a phone call.
I CAUTION EVERYONE DON'T USE THIS COMPANY. THEY WILL RIP YOU OFF .
American Locksmith LLC Reviews
Was quoted as such when I called. When the technician arrived, he said the job will be quick but he will be charging $150. When I said no thanks, he said it would be $75 for coming out. I paid the $150 telling him to do the job but I'll be challenging the price with his manager. He was done in a heartbeat, and it took a week of daily calls to finally get hold of a manager in this company. They stated there's nothing they can do that the prices are what they are. When if they've ever charged the "starting price" for services, the manager said no and started getting the "what are you gonna do about it" attitude on the phone. She's right, nothing I can do but try to protect people from using this service. You will get screwed. Company Operates
Was charged $150 for 25 seconds of work. Website states automotive lockout service starts at $35, and the phone operator quoted the same.
Her exact words were "shouldn't be much more than that". Technician arrived in 15 minutes, and upon arriving stated it would be an easy job but he would be charging $150. I said 'what? no thanks', then as I started walking away he wanted $75 for coming out. Complete bait and switch scam. After fears subsided of being charged $75 to be back where I started I stated I'd pay $150 for the service but would be contacting his manager for a refund of most of that. He unlocked the car in 25 seconds using an airbag. Car was a 2008 Honda Element. Was nothing tricky to get in. I then called the company asking for a manager to discuss the charges. Despite daily calls, I was unable to reach a manager until 6 days later. Once I talked to the manager on their pricing she stated they have never charged anyone their starting price and that the price is up to the technician, who all work under contract. They also had me down for driving a Chevy Camero (what?) and that the job was more complex than 25 seconds of work. I challenged the truthfulness of their report and the accoutability of them to their actual service technicians, but it didn't matter. They had their money and weren't going to budge. If you are locked out of your car and call this company, be prepared to get
Due to excessive theft in my apartment I was desperate for immediate relief. So I decided to search on-line for a locksmith. I contacted American locksmith emergency services and got spoke to someone who took my information. I contacted them on Saturday morning to find out their arrival time. A technician was dispatached and when he arrived I told him what I wanted. After the end other swatching out of the lock he handed me a bill for $219.00 dollars. Then he said that he did not have the right tool which he needed, but his boss David Ben is on his way to bring the tool needed. After David arrived I explain to him that the ad said $19 dollars and the swapping out of the key would be $50 dollars. I felt like a fool because I needed to get my locks changed. He handed me his card and said the lock has a 90 day warrenty. Sounds good.
A week before my front door lock was installed I noticed that item were missing again from my home. I called David he said that he was with a client and he would call me back within a half hour. I waited he never called, I called him back he never picked up the telephone. I texted him over three times he never reponded. I tried calling again and his phone kept going directly to voicemail. I tried calling from another phone he answered and immediately said he's with a client and he will call me back within 15 minutes. Again, he never called back. I tried calling and I realize that he blocked my numbers.
When you call the office they either just put your call on and never return to the line This happened three times. I began angry because I don't have $219.00 to just give away, I paid for a service. If I call to ask a quetion about the cylinder orany other question I should expect to receive back a phone call.
I CAUTION EVERYONE DON'T USE THIS COMPANY. THEY WILL RIP YOU OFF .