In April I called American Leak Detection because water was running down a wall in my garage. The ALD "tech" inspected and produced a written report concluding that the problem was a leak in the garage ceiling and the water was rain water.
I called a plumber the next day to fix the problem. After he tore down the wall he showed me the leak. It was a hot water pipe inside the wall. The water on the floor was warm. I called the ALD "tech" and invited him to come by and see for himself. He commented "we all make mistakes" and promised to have my credit card charge of $275 canceled.
I sent an email to ALD, stating above facts. They never responded and didn't reverse their charge.
ALD's so-called "techs" cannot even distinguish between rain water leak and hot water pipe leak. Draw your own conclusion.
This place is a TOTAL SCAM and handle themselves embarrassingly unprofessional. DO NOT CALL THEM! I still have a voicemail left by their loser technician calling me a "pus*y" and "f**king a*****e" after showing up to the job stoned and nearly fell into the pool.
Their ill-tempered office manager Sheila Busheri called yelling at me that the pool wasn't full enough to check for leaks and "what part of her instructions didn't I understand." She tried charging us for the visit after doing NOTHING then hung up on me when I explained the pool was just serviced and cleaned yesterday.
In other words, the LEAK COMPANY was pissed that the pool was leaking!??? Awful company and rude staff - STAY AWAY!
This company is a complete RIP OFF and unethical. They charged me over 1,000 dollars to fix a leak in my pool. The pool leak was never fixed. Each time they came out it was another leak and more money. Reported them to Better Business Bureau and have read numerous co.plaints about this company. I suggest staying away because the only thing they wull do is try and leak your wallet if money and do not stand behind their work
I called American Leak Detection in Longwood/Orlando, Florida (407) 381-2000 to determine why my pool was leaking water. I was asked to describe my pool so I explained that I have a spa which overflows into the pool and the pool overflows into a fountain. They then quoted a price to come to the house with the price including the repair of "small leaks" with no description of what was a small leak. When the representative arrives and looks at the pool he says this will cost more you have a "negative edge". Now, I am not a pool expert, which is why I called a pool leak detection company in the first place, but I would be very interested to know how many people even know what a negative edge is AND if it is that important, why would they not ask that question when quoting you in the first place. It took him a grand total of about 30 seconds to increase the quote. Who knows what the final price would have been if I let him even start and based on other reviews I am glad I sent him away. STAY AWAY FROM AMERICAN LEAK DETECTION or be prepared to empty your wallet and then some. By the way, I had to take a day off work to be at home. I guess they think you will just pay more in the hope of getting the leak fixed and not take another day off work.
American Leak Detection Reviews
This company lied to us, scammed us out of money.
Tgey are being investigated for fraud and insurance scams.
We filed a police report and they told us they they had other complaints
about this company...Do Not Hire
In April I called American Leak Detection because water was running down a wall in my garage. The ALD "tech" inspected and produced a written report concluding that the problem was a leak in the garage ceiling and the water was rain water.
I called a plumber the next day to fix the problem. After he tore down the wall he showed me the leak. It was a hot water pipe inside the wall. The water on the floor was warm. I called the ALD "tech" and invited him to come by and see for himself. He commented "we all make mistakes" and promised to have my credit card charge of $275 canceled.
I sent an email to ALD, stating above facts. They never responded and didn't reverse their charge.
ALD's so-called "techs" cannot even distinguish between rain water leak and hot water pipe leak. Draw your own conclusion.
This place is a TOTAL SCAM and handle themselves embarrassingly unprofessional. DO NOT CALL THEM! I still have a voicemail left by their loser technician calling me a "pus*y" and "f**king a*****e" after showing up to the job stoned and nearly fell into the pool.
Their ill-tempered office manager Sheila Busheri called yelling at me that the pool wasn't full enough to check for leaks and "what part of her instructions didn't I understand." She tried charging us for the visit after doing NOTHING then hung up on me when I explained the pool was just serviced and cleaned yesterday.
In other words, the LEAK COMPANY was pissed that the pool was leaking!??? Awful company and rude staff - STAY AWAY!
This company is a complete RIP OFF and unethical. They charged me over 1,000 dollars to fix a leak in my pool. The pool leak was never fixed. Each time they came out it was another leak and more money. Reported them to Better Business Bureau and have read numerous co.plaints about this company. I suggest staying away because the only thing they wull do is try and leak your wallet if money and do not stand behind their work
I called American Leak Detection in Longwood/Orlando, Florida (407) 381-2000 to determine why my pool was leaking water. I was asked to describe my pool so I explained that I have a spa which overflows into the pool and the pool overflows into a fountain. They then quoted a price to come to the house with the price including the repair of "small leaks" with no description of what was a small leak. When the representative arrives and looks at the pool he says this will cost more you have a "negative edge". Now, I am not a pool expert, which is why I called a pool leak detection company in the first place, but I would be very interested to know how many people even know what a negative edge is AND if it is that important, why would they not ask that question when quoting you in the first place. It took him a grand total of about 30 seconds to increase the quote. Who knows what the final price would have been if I let him even start and based on other reviews I am glad I sent him away. STAY AWAY FROM AMERICAN LEAK DETECTION or be prepared to empty your wallet and then some. By the way, I had to take a day off work to be at home. I guess they think you will just pay more in the hope of getting the leak fixed and not take another day off work.