On May 31st 2018, I was not happy to buy my 2nd Honda Civic as I had a bad experience with my 1993 Honda Civic. The reason, I bought 2nd Honda Civic as my wife wanted this car badly. And the reason I did not want to buy the 2nd Honda Civic for the following reasons with my 1st Honda Civic
1. The Spark Plug Distributor was old technology whereas Toyota Tercel (which was cheaper than Honda Civic) had an electronic spark distribution system.
2. It was a pain to do regular maintenance compared to Toyota’s
3. Did not last as long as the Toyota Tercel which my friend bought.
4. Was expensive to maintain compared to Tercel.
Sometime in October 2021 the infotainment system started giving problems. It used to go blank for sometime and come back, touch screen stopped working, could not see the backup camera on the right- hand side camera.
Did some research on the web and youtube.com and found out that lot of Civic owners had these issues? I tried some of their ways of fixing by resetting the system, replacing the fuse. Worked for a few months and then it totally went dead in the first week of January 2022. There was no recall on this issue but Honda Pilot owners had a similar issue and there was a recall on it after numerous complaints being filed with NHTSA.
I filed a complaint with NHTSA and contacted the Lemon Law lawyers. They mentioned that you have one issue with this car, but if you had multiple issues, we would gladly pick up your case and advised me to contact Honda.
In the mean time I took my car to the Honda Dealer and they charged me $2670.94 for replacing the power block behind the infotainment system. So, I paid 15% of the car price for replacing this part which was a highway robbery.
I contacted Honda Company in the last week of January and was given a case number. Honda contacted me a few times to update me about the case. Finally, they contacted me in the 1st week of July and implied that it was my fault that the infotainment was out of service and they cannot help me in any way.
If any of you Honda owners reading this and having similar problems please file a complaint with NHTSA, contact the lemon law lawyers and file a complaint with the Honda Company. If enough of you take the above steps, then some action will be taken and the consumers will not be left holding the bag.
I bought my 2017 Honda Fit from Venice Honda in August of 2019. The car was in great shape, with less than 17,000 miles on it. I bought a Japanese car with the idea that it would be easy to budget for, as they're known for longevity and are expected to need minimal repairs. I'm a veterinarian with almost $300,000 in student loan debt and I work for a nonprofit ASPCA shelter, so budgeting is important to me.
Well, 5 months into owning the car and the paint started peeling off the roof in sheets. It then began to peel around the hood of the car and trunk. I took the car in to my local Honda dealership (Gerald Jones Honda in Augusta, GA) and they told me that the paint repair would be covered under an extended warranty. However, I came to later find out that a rental or loaner vehicle would not be provided, and that the repair was expected to take at least 10 days to repair.
The contracted paint shop informed me that it could take over two weeks. That is a long time to go without a car, especially for someone who commutes to work every day. In Augusta, a rental car will run you at least $250/week, and as aforementioned I have to tightly budget because of my student loan burden and income.
I already budget $330/month for the car payment, and now come to find out that this car that I thought would be super reliable is going to cost me hundreds of extra dollars for a repair that is 100% Honda's fault. What's more, when I called American Honda to discuss getting a rental or loaner car approved, I was met with condescension from three different parties I spoke to.
One woman encouraged me to take vacation in order to be able to go without a car, told me that paint repairs are a "cosmetic" defect and so that's why rental cars aren't covered under warranty (despite the fact that paint defects lead to rust and structural damage), and another audibly snickered at me when I expressed my frustration at this situation.
I would never ever have purchased a car from a manufacturer with this terrible level of customer service if I had known, nor will I ever buy a Honda again.
I strongly feel that an A/C compressor should not have to be replaced on a car that is less than 3 years old and under 48000 miles. Cost of repair was $1812.02, plus having to drive during the hotest part of the year for over 6 weeks while Honda reviewed my case.
I've seen numereous complaints on the internet of other Honda owners who have 2016 models and newer whom are having the same problem. Honda will not extend the warranty. This kind of problem should not happen so early in the life of a car. Attached to this report is a UTube video from one of the many Honda owner's who have the same complaint.
The Honda Corporation failed to issue a recall for defective engine blocks in Honda Civics, thereby not having to inform the consumer of a serious issue. I recently purchased a 2008 Honda Civic LX from a private individual. Within 3 weeks after purchasing the vehicle the engine temperature began to rise beyond normal operating temperature. Added almost 3 quarts of coolant to radiator and attempted to locate source of the leak but could not locate leak while vehicle was idling in driveway for over 45 minutes.
Then i began to do some research online in an attempt to pinpoint the source of the coolant leak. During my research I came across Honda Technical Bulletin # 10-048. I then took the vehicle to my local Honda Service Department and instructed the service advisor to have the service department perform a coolant pressure test to locate source of coolant leak. Honda Service Department confirmed that the source of the leak was indeed hairline cracks on the exterior of the engine block but because the vehicle's original purchase date was 5 months past the 10 waranty extension that Honda America refused to replace their defective engine block. Very dissappointed with the response from such a highly regarded automobile manufacturer.
About a year ago my 2010 Honda Civic developed a paint problem where the paint on the roof and trunk began turning chalky and peeling. Figuring I was out of warranty, I let it go until a body shop owner told me I should contact Honda. A quick Google search alerted me to the fact that apparently this is a well known issue with Honda, particularly my year, color and model, and, in fact, Honda had released several service bulletins on it and extended the warranty. I immediately brought my car to the dealer where I was told that I was out of luck since the warranty expired 4 months prior. I contacted Honda and after a lot of effort I got them to appraise the damage and they offered to repaint my car minus $500 from me. I do not feel this is fair as this issue is 100% their fault, not mine. !. Had they painted my car properly in the first place, I would not have this issue, and 2. Had they notified their customer when they became aware of the issue back in 2013, this would cost me nothing.
They did not. I believe Honda should cover the entire issue. I offered to accept their offer if I could have my car repaired at my own choice of Body shop and they refused. I feel this is not the way to treat a 30 year loyal customer
So I have Stage 3 Colon cancer and am going through chemotherapy right now. Since January I have been having leak/mildew issues with my car, and have been working with the dealership and American Honda to resolve the issue. I leased this car in June of 2016, it was brand new and I have only had it for 9 months. They've even assigned me a case manager from American Honda. Now, in all these months, they have fixed the car four times (one time actually made the issue worse and I ended up with a pool of water in my backseat), and the last three times, they said it was fixed when in reality it was not. I am now pursuing lemon law action because despite a letter from my oncologist telling them it is unsafe for me to drive a car with leak/mildew issues, they have made it clear they won't let me return the car. I have told them that this has inconvenienced me more than going through chemo therapy, because I have to work around my schedule and get rides there when I'm on my medication. All the case manager told me was to refer to my consumer booklet and was of no help at all. I have been a Honda customer for 6 years, and I have never been treated like this. I will never own a Honda again and I do not recommend anyone get a Honda, because they do not care about their customers. Please SHARE this with everyone you know, I want Honda to realize this is no way to treat a customer, let alone a customer with cancer that shouldn't be driving a leaky mildewy car.
American Honda Motor Co., Inc. Reviews
On May 31st 2018, I was not happy to buy my 2nd Honda Civic as I had a bad experience with my 1993 Honda Civic. The reason, I bought 2nd Honda Civic as my wife wanted this car badly. And the reason I did not want to buy the 2nd Honda Civic for the following reasons with my 1st Honda Civic
1. The Spark Plug Distributor was old technology whereas Toyota Tercel (which was cheaper than Honda Civic) had an electronic spark distribution system.
2. It was a pain to do regular maintenance compared to Toyota’s
3. Did not last as long as the Toyota Tercel which my friend bought.
4. Was expensive to maintain compared to Tercel.
Sometime in October 2021 the infotainment system started giving problems. It used to go blank for sometime and come back, touch screen stopped working, could not see the backup camera on the right- hand side camera.
Did some research on the web and youtube.com and found out that lot of Civic owners had these issues? I tried some of their ways of fixing by resetting the system, replacing the fuse. Worked for a few months and then it totally went dead in the first week of January 2022. There was no recall on this issue but Honda Pilot owners had a similar issue and there was a recall on it after numerous complaints being filed with NHTSA.
I filed a complaint with NHTSA and contacted the Lemon Law lawyers. They mentioned that you have one issue with this car, but if you had multiple issues, we would gladly pick up your case and advised me to contact Honda.
In the mean time I took my car to the Honda Dealer and they charged me $2670.94 for replacing the power block behind the infotainment system. So, I paid 15% of the car price for replacing this part which was a highway robbery.
I contacted Honda Company in the last week of January and was given a case number. Honda contacted me a few times to update me about the case. Finally, they contacted me in the 1st week of July and implied that it was my fault that the infotainment was out of service and they cannot help me in any way.
If any of you Honda owners reading this and having similar problems please file a complaint with NHTSA, contact the lemon law lawyers and file a complaint with the Honda Company. If enough of you take the above steps, then some action will be taken and the consumers will not be left holding the bag.
I bought my 2017 Honda Fit from Venice Honda in August of 2019. The car was in great shape, with less than 17,000 miles on it. I bought a Japanese car with the idea that it would be easy to budget for, as they're known for longevity and are expected to need minimal repairs. I'm a veterinarian with almost $300,000 in student loan debt and I work for a nonprofit ASPCA shelter, so budgeting is important to me.
Well, 5 months into owning the car and the paint started peeling off the roof in sheets. It then began to peel around the hood of the car and trunk. I took the car in to my local Honda dealership (Gerald Jones Honda in Augusta, GA) and they told me that the paint repair would be covered under an extended warranty. However, I came to later find out that a rental or loaner vehicle would not be provided, and that the repair was expected to take at least 10 days to repair.
The contracted paint shop informed me that it could take over two weeks. That is a long time to go without a car, especially for someone who commutes to work every day. In Augusta, a rental car will run you at least $250/week, and as aforementioned I have to tightly budget because of my student loan burden and income.
I already budget $330/month for the car payment, and now come to find out that this car that I thought would be super reliable is going to cost me hundreds of extra dollars for a repair that is 100% Honda's fault. What's more, when I called American Honda to discuss getting a rental or loaner car approved, I was met with condescension from three different parties I spoke to.
One woman encouraged me to take vacation in order to be able to go without a car, told me that paint repairs are a "cosmetic" defect and so that's why rental cars aren't covered under warranty (despite the fact that paint defects lead to rust and structural damage), and another audibly snickered at me when I expressed my frustration at this situation.
I would never ever have purchased a car from a manufacturer with this terrible level of customer service if I had known, nor will I ever buy a Honda again.
I strongly feel that an A/C compressor should not have to be replaced on a car that is less than 3 years old and under 48000 miles. Cost of repair was $1812.02, plus having to drive during the hotest part of the year for over 6 weeks while Honda reviewed my case.
I've seen numereous complaints on the internet of other Honda owners who have 2016 models and newer whom are having the same problem. Honda will not extend the warranty. This kind of problem should not happen so early in the life of a car. Attached to this report is a UTube video from one of the many Honda owner's who have the same complaint.
The Honda Corporation failed to issue a recall for defective engine blocks in Honda Civics, thereby not having to inform the consumer of a serious issue. I recently purchased a 2008 Honda Civic LX from a private individual. Within 3 weeks after purchasing the vehicle the engine temperature began to rise beyond normal operating temperature. Added almost 3 quarts of coolant to radiator and attempted to locate source of the leak but could not locate leak while vehicle was idling in driveway for over 45 minutes.
Then i began to do some research online in an attempt to pinpoint the source of the coolant leak. During my research I came across Honda Technical Bulletin # 10-048. I then took the vehicle to my local Honda Service Department and instructed the service advisor to have the service department perform a coolant pressure test to locate source of coolant leak. Honda Service Department confirmed that the source of the leak was indeed hairline cracks on the exterior of the engine block but because the vehicle's original purchase date was 5 months past the 10 waranty extension that Honda America refused to replace their defective engine block. Very dissappointed with the response from such a highly regarded automobile manufacturer.
About a year ago my 2010 Honda Civic developed a paint problem where the paint on the roof and trunk began turning chalky and peeling. Figuring I was out of warranty, I let it go until a body shop owner told me I should contact Honda. A quick Google search alerted me to the fact that apparently this is a well known issue with Honda, particularly my year, color and model, and, in fact, Honda had released several service bulletins on it and extended the warranty. I immediately brought my car to the dealer where I was told that I was out of luck since the warranty expired 4 months prior. I contacted Honda and after a lot of effort I got them to appraise the damage and they offered to repaint my car minus $500 from me. I do not feel this is fair as this issue is 100% their fault, not mine. !. Had they painted my car properly in the first place, I would not have this issue, and 2. Had they notified their customer when they became aware of the issue back in 2013, this would cost me nothing.
They did not. I believe Honda should cover the entire issue. I offered to accept their offer if I could have my car repaired at my own choice of Body shop and they refused. I feel this is not the way to treat a 30 year loyal customer
So I have Stage 3 Colon cancer and am going through chemotherapy right now. Since January I have been having leak/mildew issues with my car, and have been working with the dealership and American Honda to resolve the issue. I leased this car in June of 2016, it was brand new and I have only had it for 9 months. They've even assigned me a case manager from American Honda. Now, in all these months, they have fixed the car four times (one time actually made the issue worse and I ended up with a pool of water in my backseat), and the last three times, they said it was fixed when in reality it was not. I am now pursuing lemon law action because despite a letter from my oncologist telling them it is unsafe for me to drive a car with leak/mildew issues, they have made it clear they won't let me return the car. I have told them that this has inconvenienced me more than going through chemo therapy, because I have to work around my schedule and get rides there when I'm on my medication. All the case manager told me was to refer to my consumer booklet and was of no help at all. I have been a Honda customer for 6 years, and I have never been treated like this. I will never own a Honda again and I do not recommend anyone get a Honda, because they do not care about their customers. Please SHARE this with everyone you know, I want Honda to realize this is no way to treat a customer, let alone a customer with cancer that shouldn't be driving a leaky mildewy car.