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report scam| Country | United States |
| State | Texas |
| City | Austin |
| Address | 4330 Gaines Ranch loop. Suite 120 |
| Phone | 512-782-4624 |
| Website | http://gunassociation.org/ |
I purchased a t shirt, off of facebook. The shirt was $6.95. I just checked my bank statement and it shows they also charged a $17.00 RECURRING membership fee.
THEY DONE THE SAME TO US! AND TRYING TO GET MY MONEY BACK IS A JOKE! I FILLED OUT FRAUD FORMS THAT THE DENIED AND MADE IT LOOK LIKE IT WAS LEGIT!
This is a bogus site obviously!!!! I called two phone numbers one of them I waited on hold for over an hour and a half when it told me I only had a 10-minute wait in the beginning buy an hour and a half I had another 60 Minutes to wait right there says enough when it counts down and then goes back up and that type of up just plain stupid and fake I did not agree to a membership I had money taken out of my card today for this I tried to cancel immediately no response but my money was taken out you tell me the place wants to reply on here saying that they're not a scam....WHATEVER!!!! Best believe I'm getting the word out for people to steer clear from this they got me on Facebook and I will stop everybody I can from getting taking like I did
I have been attempting to contact the American gun association regarding charges made to my credit card . The first phone number on my credit card was 5127824624. This number rang thru and on each option dialed, said "goodbye". The 2nd number was 5123663332 which gave you the same options as the first one .
I attempted to send them an e-mail 3 times at support.americangunassociation.com and it was undeliverable each time. I then contacted my credit card company after the 3rd charge was put on my account. and they stated that they would investigate and get back to me. In the meantime, I had to cancel the card and notify all my regular draws of the new czrd number.
This company is an obvious rip off and intent on only getting your card number and charging as much as it can til you stop it then they move to another number and start back up again. Internet users, beware!
I am so sorry that you had trouble contacting our support department. The email address to our support team is [email protected] so that might have been the reason why you had so many issues when trying to email us. I am not sure why you were unable to reach us by phone as our phone number is 512-782-4624. If you would like a refund for the membership charges that you were charged please send an email to [email protected] using the subject line ATTN: Brittany so that I can get that taken care of for you. I would like to assure you that we are not a scam and if there is anything more that we can do to help please just let us know. Have a great day!
Back on April 8th, 2019 I ordered a tee shirt from internet...then for last 6 months have been billed 19.95 per month from agahelp.org... did not think much of it at first...thought it was something the wife had ordered.
I finally asked if she new what this charge was for.....she new nothing.....so I typed it in on the internet...found it was the american gun association and that they had been doing it to others as well.
After several attempts to get through to them...I got it cancelled today...10-7-2019...the non english speaking person on the other end would did not want to refund my money...so I am out about 120.00 dollars.
I feel this was dishonest and fraudulent.
Bought a Girondoni air rifle online 3/5/19 Air rifle for $150
Called early April for shipping date, was told 6 to 8 weeks from purchase now 11 weeks and no gun and they have stopped answering the phone.
Things must be getting hot for them since they stopped answering the phone.
Calling my bank today for dispute form!
It all started with a free shirt pay shipping ad on facebook. Wish i have done research first. Have been fighting them for 2 whole months the whole time they constantly taking money out my account. Trying to get my money back is a joke!! attached is my chat with lexi who i just spoke with just a little while ago this morning. Such scam artist!!
How can we help?
You are now chatting with lexi.
Lexi
Good day. How can i help you?
I just spoke with you. I want to cancel any membership yall have on me
Lexi
Hi there! thank you so much for that information. Give me one moment to look up your account and i'll be right back with you.
Yup
Lexi
I was unable to locate your account using the email address that you provided. Could you have purchased using a different email address? If not, could i please have the last four digits of the card that you used to purchase with so that i can get your account located and the issue resolved for you? I would greatly appreciate it!
Lexi
Please give me one moment.
K
Lexi
I am so sorry to see you are requesting to cancel your membership. As we do honor a no questions asked, no hassle cancellation policy, i would like to inform you that your membership has been canceled as of today and you will not receive any additional charges from us.
I have also refunded the most recent charge on your account.
However, as i hate to see anyone go, i would love to ask you for any suggestions we can make to improve our services for you in the future. We take member's satisfaction very seriously and want to make sure we are offering you the best membership possible.
Lexi
Is there anything else?
Nope nothing else. Suggestion would be dont take more money than what the customer agrees too! thanks bye bye
Lexi
Rest assured, you will no longer be charged. Thank you and have a great day.
The agent has disconnected from this chat session.
American gun association charged us $9 for a t-shirt then started charging $19.99/month to my amazon card. Two months later i called them and they insisted "the shirt is being processed." after another two weeks and a 3rd charge, i contacted my credit card company and they knocked all three charges off.
Ordered product september 10 2019
It is april 11 2020
No product delivered
I ordered the otter rifle case from American Gun Association on 3/20/18. AGA accepted my pymt from my cc & I received an email the case would be shipped in 7-10 business days. I emailed AGA on 4/13 requesting status of shipment. Was told very popular & on back order. To date (8/28/18), I have sent 5 emails requesting status of delivery & keep being told the case is on backorder. I request an expected date of delivery in my emails, which I never get. Im told those on the backorder list will be shipped first. Today I received a mass email from AGA offering the same rifle case to purchase. I emailed AGA & asked if that means my case is being sent since an ad has been emailed offering the case for purchase. AGA's response is the computer sends the emails & doesn't know the case is still on backorder. Why would a business offer a product it doesn't have? It angers me that AGA will accept money for an item they advertise that they don't have! Other complaints in this forum are calling AGA a scam. It has been 5 months, AGA has my money & I don't have a case. I believe it is a scam!
I bought a Hoffman-Richter knife from Family Protection Agency, a company that I have purchased from many times over the years, and 3 months later I catch a re occuring charge on my bank account from this company but could not think of any communication I had with them.
When I would call the number on my bank staement I would get a recording saying to call back during business hours (my calls were during those hours). When I would try to leave a message it would return me to the beginning of the recorded message.
I finally got a hold of them by calling the FPA and got most of my money returned.
Realisticly, if they keep a fraction of the money they took and gave nothing in return...nice little scam there. They offered or gave nothing for the 9.95 charge they took for 3 months. Not even an email thanking me for my money.
I placed what I thought was a legitimate order for a free t-shirt< all I had to do was pay s&h. Next thing I know is they too $17.00 out of my account for a membership that I did not sign up for.
My wife filed a complaint with our bank so they removed the charge, and then today the same company took another $17.00 out again, when I tried to call them, I got a message saying they were closed and to push 1 to leave a message. When I did it took me back to the menu. I want my money back and they can keep the d**n T-shirt!!
I placed what I thought was a legitimate order for a free t-shirt< all I had to do was pay s&h. Next thing I know is they too $17.00 out of my account for a membership that I did not sign up for.
My wife filed a complaint with our bank so they removed the charge, and then today the same company took another $17.00 out again, when I tried to call them, I got a message saying they were closed and to push 1 to leave a message. When I did it took me back to the menu. I want my money back and they can keep the d**n T-shirt!!
I ordered a "free" tshirt from American Gun Associacion on facebook (sree tshirt shipping was $6.95 & "free" hoodie shipping was $17.00). I pulled my bank starment up and saw that I was also charged by agahelp.org $19.95 then a second $29.95 that I did not authorize. I will be going to my bank and stopping any furure payments to both places !!!!
Contacted them right away after noticing the membership fee. I live chatted with someone and they said they cancelled my membership and should receive my refund in 3-5 days.
I bought a tshirt for $8.99 on 7/9/20. The arbitrary/ambiguous language on the order confirmation page and subsequent email seemed to indicate i was now a "member".
On 7/10/20 i phoned aga to confirm my status. They told me i had selected and clicked to become a member for $17 per month. I did not!
They said the debits had not processed and that i successfully cancelled everything. A confirmation email would he sent.
My bank said that aga had already processed the transaction and that my bank's fraud team stands ready to protect me from these scumbags.
I will further pursue how to report this criminal activity to the proper authorities...
Been trying to get ahold of them to cancel my membership nobody's answering the phones! Still missing one thing that has not been shipped to us. Then they had me sign up with Family Protection Association can't get a hold of them either to cancel. So now I have to cancel my whole card and start over with a lot of other businesses that I have that card listed under what a hassle. No reason somebody shouldn't be able to answer phone even though it's covid-19 not a happy camper!
Ordered a T-shirt, sticker, and handgun safe from this website—after not getting any order confirmation or anything for a few weeks after making the payment, I reached out. SEVERAL times. Each time, I was assured that the order had been received and would be on its way within 6-8 weeks. Three months later, I’m writing back again because I STILL hadn’t received tracking information. They then told me that, despite their previous reassurances, the order never reached the warehouse, but the item would be on its way soon. A day later, I got a duplicate email saying the same thing about an error in their system except informing me that the item was now out of stock and they were giving me a refund. Three weeks later, still no refund, and they’re not giving me anything else to work with except “oh we sent it”, but based on everything else they’ve said, I’m reluctant to believe that. This has SCAM written all over it.
I ordered a tshirt from them and next thing i know is i'm getting charged $17.00 a month for something i never gave permission for and i can't afford. They took my last gas money i needed for getting to my cancer treatment.
American Gun Association
To
R W
Sep 4 at 6:44 PM
Thank you for your order.
Order Receipt:
Order ID: 283093611
Date: Mon Sep 04 19:44:29 -0400 2017
Payment Type: Visa
Order Status: Accepted
(ARXS16A) Girandoni Air Rifle - Ultra Light $99.95 X 1 = $99.95
----------------------------------------------------------------------
Product Total $99.95
Shipping (Shipping) $0.00
----------------------------------------------------------------------
Grand Total $99.95
American Gun Association live chat about my Girrandoni Ultra LIte rifle purchase:
Mary: Hello, thank you for visiting. Can I help you in any way?
Me: Why yes you can Mary!
Just a moment...
Sorry, Mary is busy right now. Please wait while we find someone else.
Mary: Hi! Thank you for contacting support!
Me: On September 4, 2017 I ordered the Girrandoni Ultra lite 22 caliber air rifle, the scope, ammo, and rifle carrying case. I used a Credit Card to make the order, it was accepted by your site. And I began my wait for the delivery of my much anticipated rifle. It still hasn't arrived, despite 3 emails to support asking, then demand, when it would be shipped.
Mary: How may I assist you today?
I’ll be happy to assist you. May I please have your name and email address used for the purchase?
Me:
Me: On September 4, 2017 I ordered the Girrandoni Ultra lite 22 caliber air rifle, the scope, ammo, and rifle carrying case. I used a Credit Card to make the order, it was accepted by your site. And I began my wait for the delivery of my much anticipated rifle. It still hasn't arrived, despite 3 emails to support asking, then demand, when it would be shipped.
Mary: I’ll be happy to assist you. May I please have your name and email address used for the purchase?
Me: R W
Mary: Thank you, R. Just one moment while I look into this for you.
Me: Appreciate your help, this has been a real aggravation.
Mary: Hi R! Do you have an alternate email address? I was not able to locate any account under your email address.
Me: You can try
Mary: Thank you.
Thank you for patiently waiting.
Me: Mary, I have many emails, looking at the original message from you (Average Joe) on your site, I find that I may have used this address:
Mary: I was able to check our records and I can see that your order for the rifle, scope and ammo are currently on back order.
However, it is also still within the shipping time frame.
Me: Why couldn't someone there advised me of that fact instead of allowing me to boil waiting to hear from you?
Mary: The estimated shipping time frame for this item is 121 business days not including weekends and holidays.
Me: Does that mean you will not tap my Credit Card, and spend my money for 121 business days which by quick reasoning is approximately 6 months?
Mary: Once we have restocked we will immediately ship out pending orders. So if ever you still have not received this after the given time frame, kindly let us know so we can continue to help monitor your order.
Sorry for the confusion It's 15-21 business days not including weekends and holidays.
Me: and why didn't your company advise us of the extreme shipping delay.. Sounds like a lousy way to do business to me.
Mary: It's approximately 1 month.
Me: This is what time frame you just typed in for me. The estimated shipping time frame for this item is 121 business days not including weekends and holidays. which would be as I said, near 6 months...
as of this Thursday, it will be 18 business days since placing my order...
Mary: We usually inform our customer after the given time that their orders are currently on back order. Since you have already reached us, I am only giving you a heads up that we may not able to ship this item since this is on back order even though it is still within the shipping time frame.
Yes. Again, apologies for the typo. What I meant is 15-21 business days not including weekends and holidays.
Me: So Mary, does it appear that your Company is on track to receive their backorder within you shipping time frame?
Mary: Yes. Within or after the given time frame.
Me: Thank you, that's like saying maybe...
Mary: I really do apologize for the delay. But I will assure you once we have restocked, we will immediately ship out pending orders.
Me: I know that I've made you feel like I'm giving you grief, and I apologize for that. I know you don't run the show...so thank you for your help.
Part of the reason for my anxiety beyond the fact that I heard nothing from your Company, is that I have been invited to a private range this Friday, and sincererely wanted to try this rifle out at the range then.
Mary: I understand and I'm sorry for that.
Me: Not your fault. My thanks for answering with such courtesy. I hope that I have been the worst of your day, and all things improve from here on. Thank you, and good-bye. One little thing, will I hear if the backorder is taking longer than expected?
Mary: Yes. I will be the one to update you the status of your order.
Me: Fantastic, Bye
Mary: Or, kindly contact us again on October 3 so we can assist you further.
We appreciate your patience and understanding with regard to this matter. \
Aside from this, Is there anything else that I may help you with today?
gunassociation.org/products/1sc/best-hunting-air-rifle-mini/
On 5/25/17 I ordered a T-Shirt (Order # 278632067) on May 21st, followed by another T-Shirt (Order # 278868800) June 1st 2017. I finally received one T-shirt around 7-10 days ago, but have not received the second one.
Then, today, a charge for $19.95 appeared on my bank account. I have no idea what this is supposed to be for, nor did I in any way authorize it!!
I have included the email chain for my dealings with this company below. (I deleted my email address where shown)
>>>
From: Gun Carrier
To: Ron
Sent: Saturday, July 8, 2017 11:50 PM
Subject: Re: [Alert] This Tool Puts Leatherman To SHAME
Hi Ron,
Thank you for your email!
Apologies for this mishap, I know this can be frustrating on your part. For a quick resolution, you have an option to either reship or refund for the order of "In Guns we Trust" shirt placed last 5/21/2017.
If you opt to reship, please verify your shipping address since there might be changes when the order was originally placed and we will send this out ASAP.
Thank you and have a nice day!
--
Fritz
CSR 2
512-782-4624
{#HS:379927364-789899#}
On Sun, Jul 9, 2017 at 3:01 AM UTC, Ron wrote: I did receive one of the "Come & Take It (XXL)" shirts last week. Do you know when the second one will be coming out?
Thanks!
Ron
On Sun, Jun 25, 2017 at 11:13 PM UTC, Gun Carrier
Thank you for contacting Support!
We have added your USPS Tracking Number below for your order #278868800 for the Come And Take It - Men's XXL.
Tracking number: 93612699035020115978xx
Estimated Delivery: Jun 26, 2017
I have submitted a reshipment for the 2nd Come And Take It - Men's XXL, Our reships take priority and your reshipment should arrive to you within the next 7-10 business days.
Please let us know if you have any further questions. Thank you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
l just ordered a spy pen and l want to make sure l am not a member charging me $ 19.95 every month . The man next door said he went thru hell trying to cancel it .Please make this a positive experience so l make more purchases without any extra charges. Thank you , Charles Papp , 2001 83rd ave.n. lot # 5114 ,St.Petersburg , Fl. 33702 cel # 727-902-0332
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
I recently recieved an email from American gun association,stating they had free tshirts,only pay 4.95 shipping.When I was about to hit submit,my order changed from 1 to 12 with a 59.00 fee.be ware of this scam.
I am so sorry that you encountered an error when trying to purchase one of our $6.95 shirt offers. Usually when this happens customers will reach out to us so that we can assist them with the purchase or with correcting the number on their screen to the amount of shirts that they intended on ordering; whether that amount be one or more. We are working on a permanent fix for this issue for the future and I apologize that this happened to you but I would like to assure you that we are not a scam and that this issue does not happen to everyone. In the future, if you choose to try and purchase from us again; please be sure to reach out to us so that we can assist you if you have any issues. We are always available and happy to help. Thank you.
I recently (2 weeks ago)ordered a Girandoni air rifle for $149.95 from AGA. rec'd in good order. Yesterday I received an email offering the exact rifle for $99.95. I emailed them asking for an explanation and requesting a refund of the $50 difference.
I received the following : Hi Tom,
Thank you for your email and I'm sorry for the confusion. Please be aware that your order amounting to $149.95 is the Girandoni Air Rifle Large while the offer we have for the $99.95 is the Girandoni Air Rifle Ultra Lightweight. This one is different from your order as this is smaller and lighter.
If you need further assistance, please let us know right away.
Have a great day!
Best Regards,
Ana
CSR 1
512-366-3332
The copy in the ad in today's email is exactly the same the original email I ordered from. The video in yesterday's email is exactly the same as the prior email. So they are now selling a rifle for 99.95. 2 weeks ago it was on sale for 149.95. These are not stand up people. Beware.
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Ordered pellets for pellet rifle and never received them. All attempts to contact AGA have failed.
I am so sorry that you have not received your order from us and that you have had a hard time contacting us. I would like to assist you in either receiving your order or receiving a refund, whichever you would prefer more. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
They charged my husband 9.95 x2 and $6.95. Then 13.95 all the same day. Then the next week charged him 19.95 once. Then a month later charged him 19.95 2 x's in the same day Then again a moth later same thing again $19.95 and so on. The unauthorized charges reached so far to 133.60. We have reported it to the bank and they are researching it. So do not trust this site. They are thieves.
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
I MADE A SATISFACTORY PURCHASE FROM AMERICAN GUN ASSO.(AGA). I PAID WITH A CREDIT CARD. I DID NOT READ ALL THE FINE PRINT. END RESULT IS I ENDED UP GETTING A $19.95 RECURRING CHARGE FOR SOME INFO LETTER OR SOME "GOOD DEAL", NONE OF WHICH I WANTED.
I am so sorry that you were accidentally signed up for our membership. I would like the opportunity to correct this for you. Please send an email to our support team at [email protected] using the subject line ATTN: Brittany. By using this subject line it will ensure that the message is sent directly to me. I look forward to getting this issue resolved for you and please let me know in your email if you have any other questions for me. Thank you and have a great day!
Hello,
I am very sorry that you have had this negative experience with our company. I would like to assist you with this issue to hopefully provide you with a better experience. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can receive the email and get this situation resolved for you. At that time please be sure to let me know if there is anything more I can do for you to help improve your experience with our company. I look forward to speaking with you and have a great day!
Don't play with these thiefs. Call your CC Company and tell them they are not authorized to charge anything on your account.
I would like to assure you that we are not a scam or anything like that. I am so sorry that you have had issues with our service in the past and I would like to try and correct it. Please send an email to [email protected] using the subject line ATTN: Brittany so that I can take care of whatever issues you have had with us. We are always striving to do better as a company and we would appreciate the chance to make things right. Thank you and have a great day!
aga is ripping people off on facebook for free T-SHIRT just pay shipping!! DO NOT ORDER FROM THESE PEOPLE THEY ARE RIPOFFS ! A BIG SCAM ! if you did order,cancel your bank card an order a new one ! They will rip you off over an over !!
I would like to assure you that we are not a scam and that our shirt offer that is currently offered on Facebook is legitimate. I would be happy to assist you with whatever issues you have had with our company. Please send an email to [email protected] using the subject line ATTN: Brittany so that it is sent directly over to me. I would really appreciate the opportunity to get your issues corrected. Thank you so much for reaching out and I hope you have a great day!
Came across this web site back in June- gunassociation.org- and checking cc statement find that they charged me $19.95 to Visit " THEIR." web site. Called cc company they tried to contact the rip-offs , but they would not answer phone. SCAM ARTISTS comes to mind.
I am so sorry that you were accidentally signed up for our membership. This could not have happened by just visiting our site but it is possible that you might have purchased one of our items that did have a trial membership attached. Either way, I would like the opportunity to correct this for you. Please send an email to our support team at [email protected] using the subject line ATTN: Brittany. By using this subject line it will ensure that the message is sent directly to me. I look forward to getting this issue resolved for you and please let me know in your email if you have any other questions for me. Thank you and have a great day!
I responded to a Facebook post about receiving a free t-shirt. The catch was you had to pay for the shipping. I thought that was the ONLY catch. I was very wrong. I also ordered a knife that they had for $14.85. I don't recall exactly what the ad said, but my order then 'registered' me as a 'member' which membership could be cancelled at any time.
I received my t-shirt and the knife, which my credit card was charged $9.95 for the t-shirt shipping and $14.85 for the knife. Then about a week later my credit card was charged for $19.95. I had never actually went onto their website to "logon", but I tried to call them to tell them that if this was a registration fee for something to cancel it immediately and return my $19.95 to my credit card; but when I called their telephone number I was put on hold for over an hour. I immediately sent them an email telling them that I did not recall authorizing any membership, but that they needed to immediately cancel the membership and return my $19.95 to my credit card otherwise I was going to contact my bank. I contacted my bank anyway for the form to fill out for the charge to be contested. In the meantime, I have sent them a total of 4 emails and still have not heard back from them.
Tomorrow I will be filling the form out for my bank and hopefully will be refunded the $19.95 they charged me for this "membership", I also hope they don't try to charge my card again. I also plan on putting a comment on their Facebook page, but assume they will probably hide or delete that off their Facebook page.
I am so sorry that you were accidentally signed up for our membership and that you have had a difficult time contacting us. I would like the opportunity to correct this for you. Please send an email to our support team at [email protected] using the subject line ATTN: Brittany. By using this subject line it will ensure that the message is sent directly to me. I look forward to getting this issue resolved for you and please let me know in your email if you have any other questions for me. Thank you and have a great day!
I ordered a. Tee shirt for my son one month ago to date I have received nothing .This company is ripping people off on a daily basis something should be done to stop them. I for one am living on a fixed income and can't afford to be ripped off.
I am so sorry that you have not received your order. I would also like to assure you that we are not a scam and that we do try to fix any issues that are brought to our attention. That being said I would really appreciate it if you would send me an email at [email protected] using the subject line ATTN: Brittany so that I can correct this issue for you. I look forward to speaking with you and I hope you have any wonderful day!
I have been attempting to contact the American gun association regarding charges made to my credit card . The first phone number on my credit card was 5127824624. This number rang thru and on each option dialed, said "goodbye". The 2nd number was 5123663332 which gave you the same options as the first one .
I attempted to send them an e-mail 3 times at support.americangunassociation.com and it was undeliverable each time. I then contacted my credit card company after the 3rd charge was put on my account. and they stated that they would investigate and get back to me. In the meantime, I had to cancel the card and notify all my regular draws of the new czrd number.
This company is an obvious rip off and intent on only getting your card number and charging as much as it can til you stop it then they move to another number and start back up again. Internet users, beware!