They sold me a 2013 car that brok dwn six months later. Everything broke dwn on it. They need to be stopped. I want my money back. These people are rip offs. I put dwn 1700.00 dwn on the car and I had to pay 415.00 a month. I dnt want this to happen to anyone else.
Bought a car here not too long ago. Was a first time buyer was completely taken advantage of. Your not buying a car you are actually leasing it with a buy out at the end of lease. They told me I could pay as little as $500 down. Drove two hours to Huntsville and ended up paying $2000 down upfront they unknowingly getting put on a down payment plan and paying an additional 500$.
So in all $2500 down then $180 biweekly which come to $360 a month with is not even that if the month has more the four weeks in it you'll end up paying a extra 180 some months. Total rip off. Uninformed buyer. Only have had the car a month and I regret it. One of the worst decisions of my life DO NOT PURCHASE FROM HERE UNLESS LAST N ONLY OPTION. Me n a friend are currently trying to find ways to get out of this leasing contract.
Have you found a way out of your lease. I made the same mistake and if I am one hour late they bug the hell out of me. I want out of this lease....let me know if you have found a way.
I would first like to say AMERICAN CAR CENTER is full of bullship. They lie to you about the car and when it needs fixing they have you to take it to Bishop body repair and they do nothing. I want to start an action lawsuit against them American car center. Because they never tell you it's a lease agreement they just lie lie lie. And when I call them and told them to come get the car he WINSTON at the Memphis store he told me he could not get no one to do that. But a week later they came and got the piece of junk.No body needs to purchase a car from there no body so they can shut down.
March 09,2015 my wife and I went to American car center to purchase a car. Everyone was friendly and we found a 2010 Jeep Patriot my wife loved. I traded my truck in on this car plus the first two payments totaling $500 went toward the car. Total of $3000 down. We had full coverage on the car from the time we left the dealer. About 10 months later my wife started the jeep to let it warm up and the jeep caught fire. My wife called fire department and firefighters put it out. The jeep was our only car. Next day I borrowed neighbors truck and drove to Memphis to talk to finance people about the jeep and also on getting another car. Took fire report to them and when I asked about buying another car the manager Danny told me we would have to wait on insurance to be settled. Never heard nothing else from American car center. My insurance company Geico cut them a check less than 2 weeks later for car value. Still no word from American car center. So in meantime I bought another car so my family would have a way to get around. On March 17, 2016 I checked my credit report and now there is a charge off of $6000 on my credit report. I contacted American car center and was informed since I had full coverage insurance I was liable for the remaining balance. When looking back thru paperwork there was a disclaimer for total loss waiver. Since I was fully covered they said it didn't concern me it was for people who didn't have full coverage. It seems when you do the right thing by having insurance you were be be better off without it. I will never refer anyone to this car dealer no matter what their situation is.
I just brought a 2015 Hyundai Sonata from them and now I'm scared I think I mite want to get out of it how did u guys get out of it..my car is really nice and I haven't had any problems so far just gonna keep my ????????
I found out that I have been scammed because I needed a car to get my daughter to school and myself to work. I let a slick talking sale man Nat Williams tell me that I was buying the car but little do I know that I had no set monthly payment but payed more than I was originally was told. my payments was almost 300.00 every two weeks and no set monthly payment . If I got payed 3 times in a month but there was a Ballon lease payment at the end of three years that had to be payed before the car came to my ownership.with the title. I found a car that had a set note and and called them to return the ca r to them. I suffered verbal abuse plus I'm a service connected disabled veteran with PTSD, MST DEPRESSION ,ANXIETY AND PANIC ATTACKS.
The company in Huntsville couldn’t find a bank to finance my car after I drove off with it and paid a 1,250$ down payment. I was told to return the car but as soon as I asked for my money they said just bring the car in and we’ll talk about the down payment!
The contract says that if they can’t find a finance that they Have to refund me All monies! I’ve contacted the DMV, BBB and my lawyer to write a complaint. Do Not buy from these people, they will most definitely be hearing more from me and my people!
I bought my ford focus back in 2013 price 16,000 I paid 188 every two weeks without insurance they claim they add damage wavier had me paying 235 every two weeks which is non sense it is now 2016 I paid over 9000 on the car and I got behind 1 and they threatened me and tried to come get my car american car center is bullshit please don't deal with them after 3 years they make you pay almost 3000 to get your title after paying 42 months on the car which is bullshit
I agreed to purchase a 2008 Dodge Magnum for$ 17990.00 with /$1500.00 down. Balance $16490.00 I paid them $490.00 for 42 months. Now they are saying I owe them $4677.40.they residual value. I've paid then over /22000.00 already on a used car. I have the Original window sticker of car priced when New. This can not be Fair! This Company has got to doing unfair selling regulations. The manager stated they've been doing this practice for five years, 8000 cars! Can you please help me! The numbers on this contract don't add up!They have mess this Contract up from the beginning!
I have purchased a car as lease from American car center when i got car i in tight because need a car due prior repo so I can keep my job and I was told if i ever came in harship they change my payments every two weeks until monthly.
I have ask more than one time to be put on monthly so i can catch up due unexpected cease of income I had coming in where i could pay it wo weeks but i am behing 30 days they harass me and wont work with me but says they come repo vechile but i still owe but if you lease a vechile and you voluntary repo the lease is up but they say still owe them. charge me more than car is worth.
I just bought a car there I just found that it was a lease and I'm trying to get out of it if anybody know how let me know I'm with filing a lawsuit and getting out of this on a class action lawsuit because I feel like I got ripped off too
I saved and saved to get a scond car since my old one is falling apart. I got a great tax return and went car shopping. Daughter didn't want one of the lesser cars that all had problrms so we went to American Car Center to browse. With a little fiddling with the numbers, they got me qualified for a new car. It was a 2014 but new for us. Low milage. I had $4500 down so payments were $189 every 2 weeks. Tight but doable. $17,000- 4500= just a little over 12500 to finance. Payments are $199.99/2 times a month for 99 payments.... So over 22,000 total. With this they did not include the down payment at all. Finance amount would ve 12000, at 51%!!!! They had the dates wrong and when it came time to make first layment, i had no loan number nor address to snd it. Had to vall Memphis to get it. Payments are not $189 but $199, fee to pay cash, fee to use money order, fee to pay online. More fees after fees. I called month 3 about the dates. Oh, yes it has been fixed. Dates were shifted. Month 9... Collections kept sending me messages and calling me. I called again...same thing. I was assured dates were fixed. I am getting aawyer. I want out of this madness... Or ripoff company. I demanded this last change in writing to ykae to a lawyer. Never recommend this oppprtunitistic company preying on those who need a hand. These frauds take and take just to cause problems. Run. Never use these people who can't even use a calculator... And then say, "Well, you signed it!"
I need help!!!!! I've been paying $467 in car payments that I thought was going towards my car but it's been going towards something else that I know nothing about. I've had my car for 1 year 1/2 and I had a wreck a few weeks ago a hit and run that left my car totaled but it's still drive the same was just a little bump to me until the auto shop took my bumper off
so I asked if I could buy my car back from the insurance company but they informed me that the car lot said that I have to pay them 19,000+ more up front to keep it after I was told when I first got my car that all together my car was 15,190 all together now me and my kids are left without a car. So can someone please tell me what they had to do to fix any of their problems with this car lot any information will help thanks
Mrs. CARPENTER is the ONLY person who I have ever had a problem with. She is RUDE, HATEFUL AND RACIST. My very first incident with her was when I needed to extend my payment I was told by a customer service representative to fax in some proof of were I moved and he would extend my payment. 30 minutes later I received a call from Mrs. Carpenter saying that she would be turning Off my car. That this was a business and she didnt care why I wasn't able to make my payment. That I was a White Bitch and needed to get a second job or call my Momma for the money She turned my car off right then I was stranded at work. Couple of months later I forgot to make my payment on a Friday I tried calling several times each time I was hung up on by Mrs CARPENTER. Fast forward to last week I once again tried to get a payment extended and make 2 payments before my second due date. Again nothing but her hanging up on me. Sending me text messages saying she was turning off my car. So I go into the location in Chattanooga to make a payment of 180.00 my payment is 216. The lady at the desk called her a d told her she had an account of hers that was making a payment and the lady handed me the phone saying she wants to know when you will be paying the other 36 dollars. She handed me the phone and Mrs CARPENTER was yelling and saying I will NOT BE ACCEPTING YOUR PAYMENT AND TURNING OFF YOUR CAR. At that moment I handed the phone back to the lady and said I want to speak to someone above her. Every time I've asked she has told me there is No one above her and she was it. THAT Lady tried for 2 minutes telling her that I had handed the phone back to her and I wanted to speak to someone else. "She made a COMPLETE FOOL OF HER SELF TALKING LIKE THAT.. when she did get off the phone with her and went over her head she told the lady I was assigned to Mrs CARPENTER and that she wanted her to Refuse my Payment. Miss Vivian was super nice and accepted the amount I paid and set up the date I needed.
Mrs CARPENTER told her that I was Late since I got my car. Which is completely BS. I've always paid before time and it always came out of my account before Christmas.
I HAVE FILED A COMPLAINT WITH THE BBB regarding this and they way that I've been treated by this lady.
Karma is a Bitch and I pray that when she needs an extension on something they treat her the way she treats people.
Bought a vehicle and like the majority of people was unaware it was a lease!! Who has an attorney and anyone wanna consider a class action suit? This has to be illegal!
A bunch of scam artists! Nobody should ever go there. Just the cheese ball nature of their commercials should be proof of that! A lame looking cartoon lion?! Clever. I have been fortunate to not have to deal w a place like this. I would recommend to anyone but a old Camry or another reliable older vehicle than get ripped off by these cheesy shysters!! Good luck to anyone who is dealt w them.
bought (leased then purchased) a vehicle from this company. bad credit so I did what I felt I had to do. after countless problems I finally paid off the car. it felt like a huge weight was lifted. I have rebuilt my credit and am able to finance from a legitimate company now--no thanks to American Financial. anyway, when I tried to trade in my car, the new company stated that it was ineligible due to an "odometer rollback". are you kidding me? after all of the years of abuse and stress from this place, the vehicle is a fraud!!! I checked the title and paperwork and it is not stated anywhere. currently working with an attortney to bring this legal matter to light. beware and stay far away from this place!!!!
American finnancial is the lien holder for my car that i bought from American car center. If a person is late with a payment that person has to pay the instalment price and the late charge in full they will not accept a payment without late charges.
If you owe a late charge. They have been adding late charges to my account and will not remove them. Now i found out that they said i didn't have car insurace, so i called my insurance company. me and progressive called allied insuance and we verified to them that i have had insurance all a long.
so I called american finnance and they refused to call allied insurance to verify and refused to take off the extra charges so i had to pay $30 more than i owed. In short I am being ripped off by this company.
I got my car from them I paid cash 5500 so the car paid for I only owed sales taxes which was 580 it was more than that but I had been paying my sales taxes I got 1 month behind and they came and towed my car and said they selling it in 15 days I even offer to bring in payments until I pay it off they said no they want $890 at one time
THIS COMPANY IS FULL OF LIARS THEY DONT HELP EVERYONE! AND IF YOU MAKE OVER MINIMUM WAGE THEY MOST DEF WILL GIVE YOU A HARD TIME! THEY DONT WANT PEOPLE WHO HAVE GOOD CREDIT OR PEOPLE WHO ACTUALLY PAY THEIR BILLS ON TIME! THEY WANT PEOPLE WHO MAKES MINIMUM WAGE AND STRUGGLING SO THEY CAN DRAIN THEIR WALLETS DESPERATE PEOPLE ARE EASIER TO HANDLE TO THEM.. I WENT IN TRIED TO GET A CAR THEY TOLD ME $500 AND I COULD GET ONE THEN IT WENT UP TO $1500 TO $3000 DOWN THE MORE YOU MAKE THE MORE OF A DOWN PAYMENT YOULL NEED. MY UNCLE BOUGHT A CAR FROM THEM HE IS A BUSBOY HE LIVES OFF TIPS HE GOT A CAR A 2014 FORD FUSION FOR $500 DOWN NO PROBLEM HAD THE ENTIRE LOT TO CHOOSE FROM, MY AUNT WORKS AT WALMART MAKING $8.00 AN HOUR SHE GOT A CHYRSTLER 200WITH $500 DOWN NO PROBLEM, AND THEY BOTH HAVE POOR CREDIT, I GO IN MAKE $10.50 AN HOUR $400 A WEEK AND THEY TELL ME I NEED MORE DOWN OR THEY DONT HAVE AND ANYTHING IN MY RANGE TO BUY MY PAYMENTS CANT BE OVER 145 EVERY TWO WEEKS.. BUT I MAKE $400 A WEEK MAKE SENSE? NO ITS BULLSHIT THEY HELP WHO THEY WANT TO HELP THEY WILL EDIT AND ADD AND LIE ON APPLICATIONS JUST TO GET THE CUSTOMER APPROVED AND OFF THE LOT IN THEIR CAR. ITS A LOT OF PEOPLE DRIVING OFF THE LOT BECAUSE THE MANAGEMENT LIED ON THE APPLICATION CAUSE THEIR IS NO d**n WAY SOMEONE WITH MAKING MINIMUM WAGE OR LIVING OFF TIPS CAN DRIVE OFF THE LOT IN A NEW CAR AND WHEN I COME IN THE FOLLOWING DAY I GET LIED TO AND HAVE MY TIME WASTED!! SAYING IM APPROVED BUT I HAVE TO HAVE $1000,$1500,$3000 DOWN TO GET IN SOMETHING AND I CANT PICK WHAT I WANT I CAN ONLY GET WHAT THEY GIVE ME BUT MY UNCLE HAD THE ENTIRE LOT TO CHOOSE FROM AND HE'S A BUSBOY?? f**k OUTTA HERE! IVE BEEN IN HUNTSVILLE FOR 20 YEARS BEEN AT MY JOB OVER A YEAR! MAKING $400 A WEEK! BUT THEY COULDNT HELP ME.. DONT WASTE YOUR TIME WITH THESE f**kS! THEY ARE SCAMMERS ALL DAY LONG DONT BE A FOOL DON'T FALL FOR THE OKIE-DOKE!!
If could rate them in negative numbers, I most likely would. Everything initially sounds great with this company, but it is a complete ripoff. Mrs. Carpenter in the Finance Department is very rude and difficult to work with. I would not recommend this company by any means. If you are dealing with customer's you could at the least be courteous, and understanding while being firm at the same time. I even asked to speak to her manager and she told me that she was not available and that I could not speak with her. That was ultimately very unprofessional. I cannot wait until this lease is up and I can get rid of the piece of crap car I have.
American Car Center Reviews
They sold me a 2013 car that brok dwn six months later. Everything broke dwn on it. They need to be stopped. I want my money back. These people are rip offs. I put dwn 1700.00 dwn on the car and I had to pay 415.00 a month. I dnt want this to happen to anyone else.
Bought a car here not too long ago. Was a first time buyer was completely taken advantage of. Your not buying a car you are actually leasing it with a buy out at the end of lease. They told me I could pay as little as $500 down. Drove two hours to Huntsville and ended up paying $2000 down upfront they unknowingly getting put on a down payment plan and paying an additional 500$.
So in all $2500 down then $180 biweekly which come to $360 a month with is not even that if the month has more the four weeks in it you'll end up paying a extra 180 some months. Total rip off. Uninformed buyer. Only have had the car a month and I regret it. One of the worst decisions of my life DO NOT PURCHASE FROM HERE UNLESS LAST N ONLY OPTION. Me n a friend are currently trying to find ways to get out of this leasing contract.
HELP GETTING OUT OF CONTRACT
Have you found a way out of your lease. I made the same mistake and if I am one hour late they bug the hell out of me. I want out of this lease....let me know if you have found a way.
I would first like to say AMERICAN CAR CENTER is full of bullship. They lie to you about the car and when it needs fixing they have you to take it to Bishop body repair and they do nothing. I want to start an action lawsuit against them American car center. Because they never tell you it's a lease agreement they just lie lie lie. And when I call them and told them to come get the car he WINSTON at the Memphis store he told me he could not get no one to do that. But a week later they came and got the piece of junk.No body needs to purchase a car from there no body so they can shut down.
March 09,2015 my wife and I went to American car center to purchase a car. Everyone was friendly and we found a 2010 Jeep Patriot my wife loved. I traded my truck in on this car plus the first two payments totaling $500 went toward the car. Total of $3000 down. We had full coverage on the car from the time we left the dealer. About 10 months later my wife started the jeep to let it warm up and the jeep caught fire. My wife called fire department and firefighters put it out. The jeep was our only car. Next day I borrowed neighbors truck and drove to Memphis to talk to finance people about the jeep and also on getting another car. Took fire report to them and when I asked about buying another car the manager Danny told me we would have to wait on insurance to be settled. Never heard nothing else from American car center. My insurance company Geico cut them a check less than 2 weeks later for car value. Still no word from American car center. So in meantime I bought another car so my family would have a way to get around. On March 17, 2016 I checked my credit report and now there is a charge off of $6000 on my credit report. I contacted American car center and was informed since I had full coverage insurance I was liable for the remaining balance. When looking back thru paperwork there was a disclaimer for total loss waiver. Since I was fully covered they said it didn't concern me it was for people who didn't have full coverage. It seems when you do the right thing by having insurance you were be be better off without it. I will never refer anyone to this car dealer no matter what their situation is.
2015 Hyundai Sonata
I just brought a 2015 Hyundai Sonata from them and now I'm scared I think I mite want to get out of it how did u guys get out of it..my car is really nice and I haven't had any problems so far just gonna keep my ????????
I found out that I have been scammed because I needed a car to get my daughter to school and myself to work. I let a slick talking sale man Nat Williams tell me that I was buying the car but little do I know that I had no set monthly payment but payed more than I was originally was told. my payments was almost 300.00 every two weeks and no set monthly payment . If I got payed 3 times in a month but there was a Ballon lease payment at the end of three years that had to be payed before the car came to my ownership.with the title. I found a car that had a set note and and called them to return the ca r to them. I suffered verbal abuse plus I'm a service connected disabled veteran with PTSD, MST DEPRESSION ,ANXIETY AND PANIC ATTACKS.
The company in Huntsville couldn’t find a bank to finance my car after I drove off with it and paid a 1,250$ down payment. I was told to return the car but as soon as I asked for my money they said just bring the car in and we’ll talk about the down payment!
The contract says that if they can’t find a finance that they Have to refund me All monies! I’ve contacted the DMV, BBB and my lawyer to write a complaint. Do Not buy from these people, they will most definitely be hearing more from me and my people!
Crap
I bought my ford focus back in 2013 price 16,000 I paid 188 every two weeks without insurance they claim they add damage wavier had me paying 235 every two weeks which is non sense it is now 2016 I paid over 9000 on the car and I got behind 1 and they threatened me and tried to come get my car american car center is bullshit please don't deal with them after 3 years they make you pay almost 3000 to get your title after paying 42 months on the car which is bullshit
I agreed to purchase a 2008 Dodge Magnum for$ 17990.00 with /$1500.00 down. Balance $16490.00 I paid them $490.00 for 42 months. Now they are saying I owe them $4677.40.they residual value. I've paid then over /22000.00 already on a used car. I have the Original window sticker of car priced when New. This can not be Fair! This Company has got to doing unfair selling regulations. The manager stated they've been doing this practice for five years, 8000 cars! Can you please help me! The numbers on this contract don't add up!They have mess this Contract up from the beginning!
I have purchased a car as lease from American car center when i got car i in tight because need a car due prior repo so I can keep my job and I was told if i ever came in harship they change my payments every two weeks until monthly.
I have ask more than one time to be put on monthly so i can catch up due unexpected cease of income I had coming in where i could pay it wo weeks but i am behing 30 days they harass me and wont work with me but says they come repo vechile but i still owe but if you lease a vechile and you voluntary repo the lease is up but they say still owe them. charge me more than car is worth.
Buyer
I just bought a car there I just found that it was a lease and I'm trying to get out of it if anybody know how let me know I'm with filing a lawsuit and getting out of this on a class action lawsuit because I feel like I got ripped off too
SAME
Didn`t know it was a lease either... think I M GOING TO CALL A LAWYER
I saved and saved to get a scond car since my old one is falling apart. I got a great tax return and went car shopping. Daughter didn't want one of the lesser cars that all had problrms so we went to American Car Center to browse. With a little fiddling with the numbers, they got me qualified for a new car. It was a 2014 but new for us. Low milage. I had $4500 down so payments were $189 every 2 weeks. Tight but doable. $17,000- 4500= just a little over 12500 to finance. Payments are $199.99/2 times a month for 99 payments.... So over 22,000 total. With this they did not include the down payment at all. Finance amount would ve 12000, at 51%!!!! They had the dates wrong and when it came time to make first layment, i had no loan number nor address to snd it. Had to vall Memphis to get it. Payments are not $189 but $199, fee to pay cash, fee to use money order, fee to pay online. More fees after fees. I called month 3 about the dates. Oh, yes it has been fixed. Dates were shifted. Month 9... Collections kept sending me messages and calling me. I called again...same thing. I was assured dates were fixed. I am getting aawyer. I want out of this madness... Or ripoff company. I demanded this last change in writing to ykae to a lawyer. Never recommend this oppprtunitistic company preying on those who need a hand. These frauds take and take just to cause problems. Run. Never use these people who can't even use a calculator... And then say, "Well, you signed it!"
I need help!!!!! I've been paying $467 in car payments that I thought was going towards my car but it's been going towards something else that I know nothing about. I've had my car for 1 year 1/2 and I had a wreck a few weeks ago a hit and run that left my car totaled but it's still drive the same was just a little bump to me until the auto shop took my bumper off
so I asked if I could buy my car back from the insurance company but they informed me that the car lot said that I have to pay them 19,000+ more up front to keep it after I was told when I first got my car that all together my car was 15,190 all together now me and my kids are left without a car. So can someone please tell me what they had to do to fix any of their problems with this car lot any information will help thanks
RUDE
Mrs. CARPENTER is the ONLY person who I have ever had a problem with. She is RUDE, HATEFUL AND RACIST. My very first incident with her was when I needed to extend my payment I was told by a customer service representative to fax in some proof of were I moved and he would extend my payment. 30 minutes later I received a call from Mrs. Carpenter saying that she would be turning Off my car. That this was a business and she didnt care why I wasn't able to make my payment. That I was a White Bitch and needed to get a second job or call my Momma for the money She turned my car off right then I was stranded at work. Couple of months later I forgot to make my payment on a Friday I tried calling several times each time I was hung up on by Mrs CARPENTER. Fast forward to last week I once again tried to get a payment extended and make 2 payments before my second due date. Again nothing but her hanging up on me. Sending me text messages saying she was turning off my car. So I go into the location in Chattanooga to make a payment of 180.00 my payment is 216. The lady at the desk called her a d told her she had an account of hers that was making a payment and the lady handed me the phone saying she wants to know when you will be paying the other 36 dollars. She handed me the phone and Mrs CARPENTER was yelling and saying I will NOT BE ACCEPTING YOUR PAYMENT AND TURNING OFF YOUR CAR. At that moment I handed the phone back to the lady and said I want to speak to someone above her. Every time I've asked she has told me there is No one above her and she was it. THAT Lady tried for 2 minutes telling her that I had handed the phone back to her and I wanted to speak to someone else. "She made a COMPLETE FOOL OF HER SELF TALKING LIKE THAT.. when she did get off the phone with her and went over her head she told the lady I was assigned to Mrs CARPENTER and that she wanted her to Refuse my Payment. Miss Vivian was super nice and accepted the amount I paid and set up the date I needed.
Mrs CARPENTER told her that I was Late since I got my car. Which is completely BS. I've always paid before time and it always came out of my account before Christmas.
I HAVE FILED A COMPLAINT WITH THE BBB regarding this and they way that I've been treated by this lady.
Karma is a Bitch and I pray that when she needs an extension on something they treat her the way she treats people.
Lease
Bought a vehicle and like the majority of people was unaware it was a lease!! Who has an attorney and anyone wanna consider a class action suit? This has to be illegal!
Company full of lies
I was not told this was a lease agreement!!!
The King of Credit is really the King of liars!
A bunch of scam artists! Nobody should ever go there. Just the cheese ball nature of their commercials should be proof of that! A lame looking cartoon lion?! Clever. I have been fortunate to not have to deal w a place like this. I would recommend to anyone but a old Camry or another reliable older vehicle than get ripped off by these cheesy shysters!! Good luck to anyone who is dealt w them.
Consistency with other reviews
bought (leased then purchased) a vehicle from this company. bad credit so I did what I felt I had to do. after countless problems I finally paid off the car. it felt like a huge weight was lifted. I have rebuilt my credit and am able to finance from a legitimate company now--no thanks to American Financial. anyway, when I tried to trade in my car, the new company stated that it was ineligible due to an "odometer rollback". are you kidding me? after all of the years of abuse and stress from this place, the vehicle is a fraud!!! I checked the title and paperwork and it is not stated anywhere. currently working with an attortney to bring this legal matter to light. beware and stay far away from this place!!!!
Wasn't told it was a leased vehicle i thought i was buying
American finnancial is the lien holder for my car that i bought from American car center. If a person is late with a payment that person has to pay the instalment price and the late charge in full they will not accept a payment without late charges.
If you owe a late charge. They have been adding late charges to my account and will not remove them. Now i found out that they said i didn't have car insurace, so i called my insurance company. me and progressive called allied insuance and we verified to them that i have had insurance all a long.
so I called american finnance and they refused to call allied insurance to verify and refused to take off the extra charges so i had to pay $30 more than i owed. In short I am being ripped off by this company.
I got my car from them I paid cash 5500 so the car paid for I only owed sales taxes which was 580 it was more than that but I had been paying my sales taxes I got 1 month behind and they came and towed my car and said they selling it in 15 days I even offer to bring in payments until I pay it off they said no they want $890 at one time
THIS COMPANY IS FULL OF LIARS THEY DONT HELP EVERYONE! AND IF YOU MAKE OVER MINIMUM WAGE THEY MOST DEF WILL GIVE YOU A HARD TIME! THEY DONT WANT PEOPLE WHO HAVE GOOD CREDIT OR PEOPLE WHO ACTUALLY PAY THEIR BILLS ON TIME! THEY WANT PEOPLE WHO MAKES MINIMUM WAGE AND STRUGGLING SO THEY CAN DRAIN THEIR WALLETS DESPERATE PEOPLE ARE EASIER TO HANDLE TO THEM.. I WENT IN TRIED TO GET A CAR THEY TOLD ME $500 AND I COULD GET ONE THEN IT WENT UP TO $1500 TO $3000 DOWN THE MORE YOU MAKE THE MORE OF A DOWN PAYMENT YOULL NEED. MY UNCLE BOUGHT A CAR FROM THEM HE IS A BUSBOY HE LIVES OFF TIPS HE GOT A CAR A 2014 FORD FUSION FOR $500 DOWN NO PROBLEM HAD THE ENTIRE LOT TO CHOOSE FROM, MY AUNT WORKS AT WALMART MAKING $8.00 AN HOUR SHE GOT A CHYRSTLER 200WITH $500 DOWN NO PROBLEM, AND THEY BOTH HAVE POOR CREDIT, I GO IN MAKE $10.50 AN HOUR $400 A WEEK AND THEY TELL ME I NEED MORE DOWN OR THEY DONT HAVE AND ANYTHING IN MY RANGE TO BUY MY PAYMENTS CANT BE OVER 145 EVERY TWO WEEKS.. BUT I MAKE $400 A WEEK MAKE SENSE? NO ITS BULLSHIT THEY HELP WHO THEY WANT TO HELP THEY WILL EDIT AND ADD AND LIE ON APPLICATIONS JUST TO GET THE CUSTOMER APPROVED AND OFF THE LOT IN THEIR CAR. ITS A LOT OF PEOPLE DRIVING OFF THE LOT BECAUSE THE MANAGEMENT LIED ON THE APPLICATION CAUSE THEIR IS NO d**n WAY SOMEONE WITH MAKING MINIMUM WAGE OR LIVING OFF TIPS CAN DRIVE OFF THE LOT IN A NEW CAR AND WHEN I COME IN THE FOLLOWING DAY I GET LIED TO AND HAVE MY TIME WASTED!! SAYING IM APPROVED BUT I HAVE TO HAVE $1000,$1500,$3000 DOWN TO GET IN SOMETHING AND I CANT PICK WHAT I WANT I CAN ONLY GET WHAT THEY GIVE ME BUT MY UNCLE HAD THE ENTIRE LOT TO CHOOSE FROM AND HE'S A BUSBOY?? f**k OUTTA HERE! IVE BEEN IN HUNTSVILLE FOR 20 YEARS BEEN AT MY JOB OVER A YEAR! MAKING $400 A WEEK! BUT THEY COULDNT HELP ME.. DONT WASTE YOUR TIME WITH THESE f**kS! THEY ARE SCAMMERS ALL DAY LONG DONT BE A FOOL DON'T FALL FOR THE OKIE-DOKE!!
Wow!!!
I just seen the commercial....thank yall for the reviews....WON'T BE GOING THERE!!
HORRIBLE EXPERIENCE
If could rate them in negative numbers, I most likely would. Everything initially sounds great with this company, but it is a complete ripoff. Mrs. Carpenter in the Finance Department is very rude and difficult to work with. I would not recommend this company by any means. If you are dealing with customer's you could at the least be courteous, and understanding while being firm at the same time. I even asked to speak to her manager and she told me that she was not available and that I could not speak with her. That was ultimately very unprofessional. I cannot wait until this lease is up and I can get rid of the piece of crap car I have.