Before purchasing the item I messaged the seller and asked if there was any damage. They told me there was not. When the item arrived the backup camera didn't work and there was damage to the paint in several places including a large chunk out of the paint.
The seller sent me a return label but it required me to take it to a freight shipping facility. I talked to the freight shipping facility and found that I would need to package the item myself and that I would need an unusual-sized pallet because of the size and shape of the item. The Shipping facility gave me a few ideas of where to look for such a pallet but I could not acquire one.
I asked the seller if they would do a partial refund towards a replacement camera and repairing the paint defects. The seller offered a $100 credit but this was not enough to cover the damage.
On Jun 16 I sent the seller a message: "When I get the pallet put together and packed to ship I will reach back out to you for a new shipping label. It may be a week or two as I am heading out of town. Thanks."
On June 17 the seller responded: "Please let me know and I will write the ship team again for the label."
After I got back from my trip I built a custom pallet and was ready to send back the item. On June 24 I messaged the seller: "I am ready to ship. Will you please send me the new label." (Notice this is only 8 days after my last message)
I never heard back from the seller so I called their business. The person who deals with their eBay business "Jeff" told me that his operations manager "Jerry Shaw" was being difficult and refused to provide a return label even though we had been working together in good faith to get the item returned. Jerry Shaw continues to refuse the return, hiding behind eBays 60-day return policy, despite the fact that his company misrepresented the condition of the item.
So I bought a transmission form Rick at American auto salvage for my van .for 800.00 dollars,i paid a mechanic 400 to put it in and the transmission he sold was bad , so I paid the mechanic another 250 to pull it back out . I took the transmission back and asked for my money back , Rick told me to let him order m another transmission with a 6 month warranty so I reluctantly agreed. So I get the transmission and must wait for my mechanic to put it in so I pay another 250 to have it installed again and wouldn't you know it ? This transmission was bad also , only this time when I got to get my money back , all the sudden my 6 month warranty disappeared!!! And Rick refused to honor his warranty!! I was lied to and ripped off !! Bottom line !! So now I'm out 1700 dollars !!
American Auto Salvage, Inc. Reviews
Before purchasing the item I messaged the seller and asked if there was any damage. They told me there was not. When the item arrived the backup camera didn't work and there was damage to the paint in several places including a large chunk out of the paint.
The seller sent me a return label but it required me to take it to a freight shipping facility. I talked to the freight shipping facility and found that I would need to package the item myself and that I would need an unusual-sized pallet because of the size and shape of the item. The Shipping facility gave me a few ideas of where to look for such a pallet but I could not acquire one.
I asked the seller if they would do a partial refund towards a replacement camera and repairing the paint defects. The seller offered a $100 credit but this was not enough to cover the damage.
On Jun 16 I sent the seller a message: "When I get the pallet put together and packed to ship I will reach back out to you for a new shipping label. It may be a week or two as I am heading out of town. Thanks."
On June 17 the seller responded: "Please let me know and I will write the ship team again for the label."
After I got back from my trip I built a custom pallet and was ready to send back the item. On June 24 I messaged the seller: "I am ready to ship. Will you please send me the new label." (Notice this is only 8 days after my last message)
I never heard back from the seller so I called their business. The person who deals with their eBay business "Jeff" told me that his operations manager "Jerry Shaw" was being difficult and refused to provide a return label even though we had been working together in good faith to get the item returned. Jerry Shaw continues to refuse the return, hiding behind eBays 60-day return policy, despite the fact that his company misrepresented the condition of the item.
So I bought a transmission form Rick at American auto salvage for my van .for 800.00 dollars,i paid a mechanic 400 to put it in and the transmission he sold was bad , so I paid the mechanic another 250 to pull it back out . I took the transmission back and asked for my money back , Rick told me to let him order m another transmission with a 6 month warranty so I reluctantly agreed. So I get the transmission and must wait for my mechanic to put it in so I pay another 250 to have it installed again and wouldn't you know it ? This transmission was bad also , only this time when I got to get my money back , all the sudden my 6 month warranty disappeared!!! And Rick refused to honor his warranty!! I was lied to and ripped off !! Bottom line !! So now I'm out 1700 dollars !!