I second ALL of the negative reviews here on Trustpilot, they are very similar to what I experienced.
As for the positive reviews: Note how Trustpilot mentions they removed a bunch of fake reviews.
Also note how the few positive reviews are very vague about being "polite" and "on time" and totally lacking in detail.
Compare those to the negative ones which sometimes make you even cry the people's experience was so bad. So bottom line don't trust the Positive reviews.
What happened to me:
They promise you the best and cheapest service. Then they take a cash deposit. Then they basically come back and say, uh you have too much stuff, we have to charge you more. They take another deposit.
At this point, it's too late for you to change and you won't get your deposit back, as numerous people here mentioned.
So after going through all the inventory you are going to ship in detail (with photos) and calculating the exact square footage (and paying more than initially agreed) I still had to pay more on the day of moving.
The movers will tell you that you still don't have enough space, you have to pay more and you still won't be able to ship everything.
The movers (subcontractors) also told me this happens all the time to the extent some people are so surprised they start assaulting the movers.
Suffice it to say I'm surprised I actually got around 75% of my stuff moved for about double the initially agreed price and even on time with only a few things broken (no amends made whatsoever.)
For the broken things, they tell you to submit a claim on MovingClaims NET which has 10 1 Star Reviews on Google Maps (check it out) and is basically a dead end.
So I guess I'm luckier than most people here but please never use those guys.
I will name and shame Mason Cruz, you sleazy maggot, you told me America First had to take a cash deposit because if they let customers use credit cards, they would sometimes dispute the charge. Little did I know ...
There is another guy called Brandon, very friendly on the phone, but another phony. I hope you can live with your phony selves knowing you are employing fake reviews to defraud customers. Shame on you !
America First Moving Reviews
Terrible Moving Broker, Stay Away
I second ALL of the negative reviews here on Trustpilot, they are very similar to what I experienced.
As for the positive reviews: Note how Trustpilot mentions they removed a bunch of fake reviews.
Also note how the few positive reviews are very vague about being "polite" and "on time" and totally lacking in detail.
Compare those to the negative ones which sometimes make you even cry the people's experience was so bad. So bottom line don't trust the Positive reviews.
What happened to me:
They promise you the best and cheapest service. Then they take a cash deposit. Then they basically come back and say, uh you have too much stuff, we have to charge you more. They take another deposit.
At this point, it's too late for you to change and you won't get your deposit back, as numerous people here mentioned.
So after going through all the inventory you are going to ship in detail (with photos) and calculating the exact square footage (and paying more than initially agreed) I still had to pay more on the day of moving.
The movers will tell you that you still don't have enough space, you have to pay more and you still won't be able to ship everything.
The movers (subcontractors) also told me this happens all the time to the extent some people are so surprised they start assaulting the movers.
Suffice it to say I'm surprised I actually got around 75% of my stuff moved for about double the initially agreed price and even on time with only a few things broken (no amends made whatsoever.)
For the broken things, they tell you to submit a claim on MovingClaims NET which has 10 1 Star Reviews on Google Maps (check it out) and is basically a dead end.
So I guess I'm luckier than most people here but please never use those guys.
I will name and shame Mason Cruz, you sleazy maggot, you told me America First had to take a cash deposit because if they let customers use credit cards, they would sometimes dispute the charge. Little did I know ...
There is another guy called Brandon, very friendly on the phone, but another phony. I hope you can live with your phony selves knowing you are employing fake reviews to defraud customers. Shame on you !