I recently purchased several items from Alsip Nursery and was given a coupon which said Alsip bucks It was worth $30, if you spent $75. The dates to use this promo was between July 1 and July 9. No explanation was given and the coupon was stapled to my receipt.
Today I went to return one item which I paid $119.99. I had the receipt, but didn"t have the alsip bucks. I had no intention of using them When the cashier processed my return, I noticed it was for $89.00, not the $119.99 which I paid. I told her there must be a mistake since I had the receipt and I was within the time likit of returns.
She said that she deducted the $30.00 that Alsip Nursery had given me. I tried to explain that Alsip Nursery had not given me $30.00 , but I had given Alsip Nursery $119.99 for the item. The cashier said that was the store policy and there was nothing she could do since I didn't have the Alsip bucks coupon.
I feel since this coupon had not been explained, and certainly, no explaination of unfairly taking $30,00 if you returned an item was explained, this policy is unfair and misleading Also the only way you get the $30 off is when you spend an additional $75.
This policy that Alsip Nursery has in place is confusing and unfair. I would think it to be illegal to just take $30.00 from a costumer when there was no agreement to do so.
I am sending this report in hopes that something can be done to stop this unfair policy and so no more customers fall prey to this unfair scheme.
Alsip Home & Nursery Reviews
I recently purchased several items from Alsip Nursery and was given a coupon which said Alsip bucks It was worth $30, if you spent $75. The dates to use this promo was between July 1 and July 9. No explanation was given and the coupon was stapled to my receipt.
Today I went to return one item which I paid $119.99. I had the receipt, but didn"t have the alsip bucks. I had no intention of using them When the cashier processed my return, I noticed it was for $89.00, not the $119.99 which I paid. I told her there must be a mistake since I had the receipt and I was within the time likit of returns.
She said that she deducted the $30.00 that Alsip Nursery had given me. I tried to explain that Alsip Nursery had not given me $30.00 , but I had given Alsip Nursery $119.99 for the item. The cashier said that was the store policy and there was nothing she could do since I didn't have the Alsip bucks coupon.
I feel since this coupon had not been explained, and certainly, no explaination of unfairly taking $30,00 if you returned an item was explained, this policy is unfair and misleading Also the only way you get the $30 off is when you spend an additional $75.
This policy that Alsip Nursery has in place is confusing and unfair. I would think it to be illegal to just take $30.00 from a costumer when there was no agreement to do so.
I am sending this report in hopes that something can be done to stop this unfair policy and so no more customers fall prey to this unfair scheme.