This company is very unreliable. They act as thought they are doing us a favor and we are paying thousands of dollars for a move. Their phone and customer service sucks. They picked up my furniture on October 12th and I was suppose to receive is it on the 21st in Nevada. Come the 21st and this guy Joe that works in Dispatch talks to me like he has no clue of anything and tells me that the truck in leaving south Florida today the 21st or tomorrow. I feel that I gave them more than enough time to get this shipment correct.
After that I kept call ing to see what the status was on the driver and they have no idea on the driver. What kind of control and support for their clients is this? Well I will tell you that this company is very unreliable considering that I have 2 small kids and no furniture in my house for over a week. They pretty much have everything I own. On the 28th, they come to me and offer me a discount of like 5% which is about 150 off. That is caring for their clients right. well I think that is a slap on the face when it comes to service considering they completely dropped that ball. Communication with this company is horrific and if the owner is reading this he should be ashamed of the service they are providing their clients. By the way my bill was 4,200. HORRIBLE COMPANY! DO NOT RECOMMEND THEM AT ALL!
All State Moving and Storage Reviews
This company is very unreliable. They act as thought they are doing us a favor and we are paying thousands of dollars for a move. Their phone and customer service sucks. They picked up my furniture on October 12th and I was suppose to receive is it on the 21st in Nevada. Come the 21st and this guy Joe that works in Dispatch talks to me like he has no clue of anything and tells me that the truck in leaving south Florida today the 21st or tomorrow. I feel that I gave them more than enough time to get this shipment correct.
After that I kept call ing to see what the status was on the driver and they have no idea on the driver. What kind of control and support for their clients is this? Well I will tell you that this company is very unreliable considering that I have 2 small kids and no furniture in my house for over a week. They pretty much have everything I own. On the 28th, they come to me and offer me a discount of like 5% which is about 150 off. That is caring for their clients right. well I think that is a slap on the face when it comes to service considering they completely dropped that ball. Communication with this company is horrific and if the owner is reading this he should be ashamed of the service they are providing their clients. By the way my bill was 4,200. HORRIBLE COMPANY! DO NOT RECOMMEND THEM AT ALL!