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Country United States
State New York
City West Hempstead
Address 621A Hempstead Turnpike
Phone 1 877-840-1561


  • Jul 29, 2022

Alignerco review. June 2022. Bad news.

Alignerco braces created a new dental problem for me, rather than solve my old dental problem. I had some crowding of my lower teeth. I followed the “daytime braces process” with new braces every two weeks and progress photos to Alignerco. At the end of eight months, Alignerco moved my teeth and created an “open bite.”. This was a new problem.

I reached out to Customer Service for a continuation of braces to correct the “open bite” issue. However it appears that Alignerco cannot help me.

As Alignerco's process cannot solve this new dental issue, that they created. I would not recommend Alignerco to anyone.

  • Jul 24, 2022

I purchased Alignerco teeth straightening and received an impression kit. I did the impressions and followed the instructions thoroughly, the top impression got stuck and I panicked but was able to get it off.. I sent it back and they sent me aligners that did not fit at all.

I went through troubleshooting with their email tram and tried everything they recommended but the aligners we simply too small to fit my teeth. I was told they would send a new kit and I could do the impressions again and send them back so they could fix the faulty aligners.

I tried the new impression kit and again the aligner got stuck but this time when I finally got it off my teeth I was bleeding in multiple places on my gums and one of my teeth even feels loose. I was in pain for 3 days after trying this. I am terrified to have this impression again.

Email support is no help. I was told to go get an STL scan which they would refund $50 for my convenience, these scans cost $200 or more. I do not want to lose my teeth or be hurt again by this company. I asked for a refund and they have flat out refused.

James Myles is the most crude, uncaring, and unprofessional person I have ever dealt with.

  • Jan 20, 2022

I ordered invisible aligners from AlignerCo. but was unable to use them due to lack of response from their customer service. Their manager James Myles reviews my concerns and stated that they had been "negligent" yet still refused to provide a refund.

When I asked for the full name of the Dentist to file a complaint with the State Of New York, they would only provide the first name of "Dr. Roz".

They are currently being investigated by the State Of New York.

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