DO NOT buy a car from these guys. I am a disabled vet, with 2 instances of TBIs. They knew this, but went ahead and ripped me off anyway. My family had purchased 3 cars from them in less than a year. And then they pulled a stunt to screw me. From the sales person (nick.) to the on-floor manager (roberto..), to the finance guy Ruben..), to the finance director (Matt..), they will rip you off. They lied to me about the bank loan rate, jacked it 2 plus points.
They lied about the available payment. They did not disclose they put $4,000.00 of bogus warranty coverage on the vehicle. When caught, it took them 2 months to return the $4,000.00 they had wrongly charged me. Note, they got funded from the bank in 3 days. Then it took 2 months to return my money. When I went back to them the finance guy told me, hey I just work here! And left.
When I did cancel the warranty and GAP, the Finance director said it was taken care of. Lo and behold, 6 weeks later, I find he DID NOT cancel the GAP, and the refund was not even processed. These guys should be in jail. And to be clear, I am not woofing, I filed a nice AG complaint, and also have contacted the VA and DAV for this crap.
Al Piemonte Ford Reviews
DO NOT buy a car from these guys. I am a disabled vet, with 2 instances of TBIs. They knew this, but went ahead and ripped me off anyway. My family had purchased 3 cars from them in less than a year. And then they pulled a stunt to screw me. From the sales person (nick.) to the on-floor manager (roberto..), to the finance guy Ruben..), to the finance director (Matt..), they will rip you off. They lied to me about the bank loan rate, jacked it 2 plus points.
They lied about the available payment. They did not disclose they put $4,000.00 of bogus warranty coverage on the vehicle. When caught, it took them 2 months to return the $4,000.00 they had wrongly charged me. Note, they got funded from the bank in 3 days. Then it took 2 months to return my money. When I went back to them the finance guy told me, hey I just work here! And left.
When I did cancel the warranty and GAP, the Finance director said it was taken care of. Lo and behold, 6 weeks later, I find he DID NOT cancel the GAP, and the refund was not even processed. These guys should be in jail. And to be clear, I am not woofing, I filed a nice AG complaint, and also have contacted the VA and DAV for this crap.
DO NOT BUY FROM THESE PEOPLE, DO NOT TRUST THEM!