I signed up with air voice wireless – pay as you go on Feb. 8th 2016 . My first payment ended so I wanted to buy more airtime. I logged into my account and made a payment yesterday. Air Voice applied this payment to someone else’s account. My phone did not show this payment, so I called airvoice customer service today. I asked them why my payment was not applied to my phone. They said it is not their responsibility. Their customer service representatives are very argumentative. They did not have the decency to listen to their customers’ issues. I even asked why they maintain bother to maintain an account for their customers. You expect payments to go to the phone number on the account when you log in to make a payment. This is definitely the worst customer service experience I have ever had. They charge at least 10 cents for even a fraction of service. Stay away from Air Voice. There plenty of other good Phone companies out there.
Airvoice Wireless Reviews
I signed up with air voice wireless – pay as you go on Feb. 8th 2016 . My first payment ended so I wanted to buy more airtime. I logged into my account and made a payment yesterday. Air Voice applied this payment to someone else’s account. My phone did not show this payment, so I called airvoice customer service today. I asked them why my payment was not applied to my phone. They said it is not their responsibility. Their customer service representatives are very argumentative. They did not have the decency to listen to their customers’ issues. I even asked why they maintain bother to maintain an account for their customers. You expect payments to go to the phone number on the account when you log in to make a payment. This is definitely the worst customer service experience I have ever had. They charge at least 10 cents for even a fraction of service. Stay away from Air Voice. There plenty of other good Phone companies out there.