If this helps one person and keeps them from doing business with this fraudulent, dishonest, immoral person it will be worth my time.
My husband and I are building a custom home. We decided to use Affordable Iron Door for our front door based on a great price point and a guarantee for the owner, Gary Duncan, that our door would be delivered within 8 weeks or it was free. We put a 50% deposit down and were anxiously awaiting an update on status for our door. At the 7 week mark not a word from Gary.
We inquired and were told that we had not ordered the door until 2 weeks prior? Hummm...our credit card was charged the day we placed the order giving us proof of order date, 7 weeks prior to the call. At the 10 week mark our home is through frame inspection and now has to be boarded up since Gary has not followed through on his promised delivery.
We had no communication from Gary until another call is placed by my husband. At this point we get another story. Now our door was involved in the floods in China. Completely understandable if he had called us or emailed us or sent a sky writer...but he did not. The bottom line is through the 13+ weeks of dealing with Gary and his company we were never given accurate information.
We have cancelled our order and have now had to go back to our credit card company to try to recoup the initial deposit.
On July 31st, I placed a $2500 deposit for a door to be delivered within 6-8 weeks, the company has failed to meet this deadline and is now stating that they cannot obtain the purchased door as they no longer dealing with the manufacturer who make the purchased door. I was strung along with many excuse on why they cannot deliver the doors as promised.
As a result, I requested to cancel the order and have the deposit returned which was denied. After complaints to BBB and CA Consumer Affairs, Mr. Duncan the owner of Affordable Iron Doors agreed to paid my deposit in full but again, I was strung along and never receive my full refund. I now have a small claims filed against Mr. Duncan and his company.
Do NOT trust Mr. Duncan or his website has to say!
Gary Duncan is a crook and his company, Affordable Iron Doors, is a complete scam! I've waited for months and he still has not delivered my iron entry door. He initially claimed that it was stuck in customs but I need to pay the balance in order for him to "release" the door. Feeling like a hostage to his demand, I stupidly paid the balance. Of course, after the check cleared, he wrote to apologize but my door (surprise, surprise) wasn't on the freight. Now, his business number is disconnected and he no longer picks up his alternate phone number or responds to my emails.
Gary Duncan is the most despicable thief and belongs in jail behind IRON bars!
I wish there was more that I could do to put Gary Duncan/Affordable Iron Doors or his other business alias permanently away!
Affordable Iron Doors Reviews
If this helps one person and keeps them from doing business with this fraudulent, dishonest, immoral person it will be worth my time.
My husband and I are building a custom home. We decided to use Affordable Iron Door for our front door based on a great price point and a guarantee for the owner, Gary Duncan, that our door would be delivered within 8 weeks or it was free. We put a 50% deposit down and were anxiously awaiting an update on status for our door. At the 7 week mark not a word from Gary.
We inquired and were told that we had not ordered the door until 2 weeks prior? Hummm...our credit card was charged the day we placed the order giving us proof of order date, 7 weeks prior to the call. At the 10 week mark our home is through frame inspection and now has to be boarded up since Gary has not followed through on his promised delivery.
We had no communication from Gary until another call is placed by my husband. At this point we get another story. Now our door was involved in the floods in China. Completely understandable if he had called us or emailed us or sent a sky writer...but he did not. The bottom line is through the 13+ weeks of dealing with Gary and his company we were never given accurate information.
We have cancelled our order and have now had to go back to our credit card company to try to recoup the initial deposit.
On July 31st, I placed a $2500 deposit for a door to be delivered within 6-8 weeks, the company has failed to meet this deadline and is now stating that they cannot obtain the purchased door as they no longer dealing with the manufacturer who make the purchased door. I was strung along with many excuse on why they cannot deliver the doors as promised.
As a result, I requested to cancel the order and have the deposit returned which was denied. After complaints to BBB and CA Consumer Affairs, Mr. Duncan the owner of Affordable Iron Doors agreed to paid my deposit in full but again, I was strung along and never receive my full refund. I now have a small claims filed against Mr. Duncan and his company.
Do NOT trust Mr. Duncan or his website has to say!
Gary Duncan is a crook and his company, Affordable Iron Doors, is a complete scam! I've waited for months and he still has not delivered my iron entry door. He initially claimed that it was stuck in customs but I need to pay the balance in order for him to "release" the door. Feeling like a hostage to his demand, I stupidly paid the balance. Of course, after the check cleared, he wrote to apologize but my door (surprise, surprise) wasn't on the freight. Now, his business number is disconnected and he no longer picks up his alternate phone number or responds to my emails.
Gary Duncan is the most despicable thief and belongs in jail behind IRON bars!
I wish there was more that I could do to put Gary Duncan/Affordable Iron Doors or his other business alias permanently away!