My in-laws contacted this company as both TV's stopped working. The individual that arrived charged them £20 'cash in hand' to check whether the problem was the aerial or not. He stated the normal cost would be £45. As both TV's stopped working at the same time it seems obvious that the aerial was the likeliest cause. He placed a booster on the aerial itself and charged them another £120. The following day both TV's stopped working. My in-laws called him again, he said it was £60 call out charge at the weekend so they decided to wait till Monday. Thankfully, we found a good local aerial guy who took the booster off and repaired their aerial, this was in the Goole, East Yorkshire area.
They invoiced and claimed for a tv aerial repair, the aerial was not repaired, parts invoiced for, ie a masthead amplifier was not supplied or fitted, re alignment was guesswork and miles off, THEY CHARGED £182 AND the TV reception was much worse when they'd finished, it was unwatchable but instead of repairing it under warranty they tried to sell this 82 year old lady from Daventry a satellite system, she got another company to fix it properly which cost £370.
Aerial & Satellite Express Reviews
Never again
My in-laws contacted this company as both TV's stopped working. The individual that arrived charged them £20 'cash in hand' to check whether the problem was the aerial or not. He stated the normal cost would be £45. As both TV's stopped working at the same time it seems obvious that the aerial was the likeliest cause. He placed a booster on the aerial itself and charged them another £120. The following day both TV's stopped working. My in-laws called him again, he said it was £60 call out charge at the weekend so they decided to wait till Monday. Thankfully, we found a good local aerial guy who took the booster off and repaired their aerial, this was in the Goole, East Yorkshire area.
They invoiced and claimed for a tv aerial repair, the aerial was not repaired, parts invoiced for, ie a masthead amplifier was not supplied or fitted, re alignment was guesswork and miles off, THEY CHARGED £182 AND the TV reception was much worse when they'd finished, it was unwatchable but instead of repairing it under warranty they tried to sell this 82 year old lady from Daventry a satellite system, she got another company to fix it properly which cost £370.