Completely UNETHICAL and repulsive business practices. I was told that the reason they were cheaper is because the surgeons don't have the same credentials as most vets. I didn't see this as a major problem at the time, but it was. Almost $7K later, I find out the surgery was not successful and they wanted me to pay another $3K to correct the surgery they botched. They became very verbally abusive when I refused to immediately cough up the cash and called the police when I walked out with my dog.
I then had to take my dog to a qualified vet and pay to have the surgery done correctly (recommended by the Animal Rescue League at a much cheaper price). They then sent me a letter in the mail threatening to have me charged with "Theft of Services" if I don't pay them an additional $246 within 14 days. When my credit card company called them immediately after and asked them to over the phone to redo the surgery for dog, they laughed in the customer service rep's face and told him they wouldn't do anything without full payment upfront. The owner asserts below there was an offer of pain medication made at the time of the incident, but as they were only concerned with obtaining payment.
Fortunately I did have quite a bit of Tramadol left. This woman is a callous, money hungry sociopath willing to say anything to prevent a review from having a negative financial impact on her business. I agree with all the negative reviews stating she could "care less." It's horrible that someone so unscrupulous should be allowed to remain in business. The unprofessional conduct of herself and employees are a disservice to the public and should be stopped. This place is guilty of victimizing the victim, and I dread the long drawn out litigation and the drafting of board complaints to follow to obtain justice.
Advanced Veterinary Care Reviews
Completely UNETHICAL and repulsive business practices. I was told that the reason they were cheaper is because the surgeons don't have the same credentials as most vets. I didn't see this as a major problem at the time, but it was. Almost $7K later, I find out the surgery was not successful and they wanted me to pay another $3K to correct the surgery they botched. They became very verbally abusive when I refused to immediately cough up the cash and called the police when I walked out with my dog.
I then had to take my dog to a qualified vet and pay to have the surgery done correctly (recommended by the Animal Rescue League at a much cheaper price). They then sent me a letter in the mail threatening to have me charged with "Theft of Services" if I don't pay them an additional $246 within 14 days. When my credit card company called them immediately after and asked them to over the phone to redo the surgery for dog, they laughed in the customer service rep's face and told him they wouldn't do anything without full payment upfront. The owner asserts below there was an offer of pain medication made at the time of the incident, but as they were only concerned with obtaining payment.
Fortunately I did have quite a bit of Tramadol left. This woman is a callous, money hungry sociopath willing to say anything to prevent a review from having a negative financial impact on her business. I agree with all the negative reviews stating she could "care less." It's horrible that someone so unscrupulous should be allowed to remain in business. The unprofessional conduct of herself and employees are a disservice to the public and should be stopped. This place is guilty of victimizing the victim, and I dread the long drawn out litigation and the drafting of board complaints to follow to obtain justice.