my insurance agent said my policy had physical therapy benefits and after I went to physical therapy found out that it didn't. They will say anything to get you to sign with them.
This company will drive you crazy. I needed prescription coverage. The agent who sold me this policy got it wrong so I had to cancel it. I was expecting a refund. Did not get it. I had to get a new policy which was still not right. I cancelled that. Was told I would get a full refund. Did not happen. Now when I call they say they are not giving me a refund because I used the plan. WHICH I DID NOT!. I was promised a full refund and now I am fighting with them for my hard earned money. All I get is the runaround. This is the worst company I have ever dealt with.
I ran across these people on Nov 16th, the last day to purchase insurance. The man knew exactly what to say. After I hung up the phone, after purchasing the insurance, I found out that this is a scam company. I researched the company and decided to cancel it immediately. The customer service rep refused to cancel it and after we went round and round for 45 mins. I told him to hold while I called the Texas Attorney General. He immediately threw out a confirmation number for cancellation. I intend to follow up with a certified letter tomorrow. BEWARE OF THIS COMPANY. RUN, DON'T WALK AWAY ASAP.
Was told my policy would cover a pre-existing lifelong chronic illness after losing my home and having to move out of state. I have infusions I HAVE to get to keep my condition in remission. Over $600 laters and not only did it not cover prescriptions, which obviously I also need, but wouldn't cover going to the GI doc which multiple agents swore up and down it would. No way can I afford $5k+ every 8 weeks before counting doctor visits, my daily meds, etc. Then you can't even get ahold of them again because they don't answer and voicemail is always full.
Adroit Health Group Reviews
Liars
my insurance agent said my policy had physical therapy benefits and after I went to physical therapy found out that it didn't. They will say anything to get you to sign with them.
Adroit Real Contact Information
Main Office Line
(469) 352-9976
Steve Jones
Owner
(214) 732-1257
[email protected]
Robert Byrnes
Owner
(817) 937-1694
[email protected]
Lauren Reese
Vice President Product and Systems
(503) 419-8115 (C)
(469) 270-6893 (O)
[email protected]
Holly Pearce
Product and Systems Specialist
(414) 209-2703 (C)
(469) 352-9638 (O)
[email protected]
Betsy Scantlan
Director Human Resources
(469) 352-9614
[email protected]
Ly’nne Grignon
Director Client Services
(214) 213-0763 (C)
(469) 352-9925 (O)
ly’[email protected]
Christina Chaffin
Compliance Officer
(469) 352-9976
[email protected]
Ralph Scott, Esquire
Compliance Officer
(817) 939-9040
[email protected]
There taking money out of my account after it was canceled in nov 2017.
and now they refund but 83.95 after taking it out for 5 months.
This company will drive you crazy. I needed prescription coverage. The agent who sold me this policy got it wrong so I had to cancel it. I was expecting a refund. Did not get it. I had to get a new policy which was still not right. I cancelled that. Was told I would get a full refund. Did not happen. Now when I call they say they are not giving me a refund because I used the plan. WHICH I DID NOT!. I was promised a full refund and now I am fighting with them for my hard earned money. All I get is the runaround. This is the worst company I have ever dealt with.
Horrible Scam
I ran across these people on Nov 16th, the last day to purchase insurance. The man knew exactly what to say. After I hung up the phone, after purchasing the insurance, I found out that this is a scam company. I researched the company and decided to cancel it immediately. The customer service rep refused to cancel it and after we went round and round for 45 mins. I told him to hold while I called the Texas Attorney General. He immediately threw out a confirmation number for cancellation. I intend to follow up with a certified letter tomorrow. BEWARE OF THIS COMPANY. RUN, DON'T WALK AWAY ASAP.
Liars
Was told my policy would cover a pre-existing lifelong chronic illness after losing my home and having to move out of state. I have infusions I HAVE to get to keep my condition in remission. Over $600 laters and not only did it not cover prescriptions, which obviously I also need, but wouldn't cover going to the GI doc which multiple agents swore up and down it would. No way can I afford $5k+ every 8 weeks before counting doctor visits, my daily meds, etc. Then you can't even get ahold of them again because they don't answer and voicemail is always full.
Adroit Real Contact Information
Main Office Line
(469) 352-9976
Steve Jones
Owner
(214) 732-1257
[email protected]
Robert Byrnes
Owner
(817) 937-1694
[email protected]
Lauren Reese
Vice President Product and Systems
(503) 419-8115 (C)
(469) 270-6893 (O)
[email protected]
Holly Pearce
Product and Systems Specialist
(414) 209-2703 (C)
(469) 352-9638 (O)
[email protected]
Betsy Scantlan
Director Human Resources
(469) 352-9614
[email protected]
Ly’nne Grignon
Director Client Services
(214) 213-0763 (C)
(469) 352-9925 (O)
ly’[email protected]
Christina Chaffin
Compliance Officer
(469) 352-9976
[email protected]
Ralph Scott, Esquire
Compliance Officer
(817) 939-9040
[email protected]