Unbeknownist to me, they signed me up for a VIP Membership and started charging my card $39.95.
Normally, with a subscription i.e. Netflix, Internet, Gas, you get a receipt notification that your card was charge.
Becuase I never got a receipt from Adore me, I had no idea I was getting charged. Until I reviewed by bank statement and only then did I realize I was being charge per month.
SHADY COMPANY. I immediately called company and ask them to refund me.
On 07/25/2018, I discovered a large charge from Adore Me on checking account. I verified with my wife that she hadn't used the account. She had tried several times to cancel the account. Someone was able to get into the account, change the default email address and the shipping address. I spoke with Christine on Friday 07/25/2018. She claimed that they were going to look into it and would lock the account down. They also said that they changed the email address to my email address. I told her that the charge was fraudulent and this account needs to be locked down. She said that would happen.
I woke up on Sunday 07/29/2018 to find out that another large purchase was made on my card. I called and spoke to Ariane who was unable to tell me why someone was able to still place two additional orders with my card the day before. She repeated the same thing that Christine told me that they would escalate the issue. She wouldn't let me speak to a supervisor, nor could she give me an answer on why someone was still able to to make a purchase on an account that was suspected of fraud. She said that their system doesn't allow them to stop charges or orders.
They did not give me back my refund for an order i placed on april 3rd that they didnt fill. They told me i would get it back several times and gave me ten dollar credit and after waiting a week a called them and all they did was hang up on me. It has been month and still no refund apology or anything. Adoreme.com
Adore Me is an internet lingerie store. Please be aware that when you purchase an item you are automatically registered into a membership. My minor daughter was unaware of this! Once you realize it you will have a difficult time cancelling this membership. The easiest way to do it is through your credit card company. However, apparently when you do this, any monthly charges you had been charged in the past, which shows as a credit on your Adore Me account, will be lost. In other words, every month Adore Me charges you 39.95 on your credit card. If you don't order an item (in my case I had no idea my minor daughter had done this by mistake) then however many months you were charged shows as a credit. But once you cancell the membership with your credit card, you lose this credit. As far as I am concerned, this is stealing. They collected this money every month and because you are cancelling your membership, they are punishing you by cancelling your credit.
You can't speak to anyone in the Claims department ... they only handle the situation via e-mail.
I would be interested in joining a class action suit, if anyone is interested ...
Do not buy from Adore Me....Do not give them your credit card number or any financial information....They will subscribe you to their VIP program and never let you unsubscribe...subtracting about 40.oo each month from your account. Such a scam ... they make it impossible to quit...even calling the bank didn't help...had to close credit card!!!!!!!!!!!!!!!!
They charged my credit card every month for a monthly charge I never authorized. I cancelled a number of times, and they continued charging me. I finally got them to stop but they would not refund me the monthly charge. I received no product or services for this charge. This is a scam, do not give them your credit card number.
Adore Me Reviews
I bought 1 bathing suit.
Unbeknownist to me, they signed me up for a VIP Membership and started charging my card $39.95.
Normally, with a subscription i.e. Netflix, Internet, Gas, you get a receipt notification that your card was charge.
Becuase I never got a receipt from Adore me, I had no idea I was getting charged. Until I reviewed by bank statement and only then did I realize I was being charge per month.
SHADY COMPANY. I immediately called company and ask them to refund me.
YOU"VE BEEN WARNED.
On 07/25/2018, I discovered a large charge from Adore Me on checking account. I verified with my wife that she hadn't used the account. She had tried several times to cancel the account. Someone was able to get into the account, change the default email address and the shipping address. I spoke with Christine on Friday 07/25/2018. She claimed that they were going to look into it and would lock the account down. They also said that they changed the email address to my email address. I told her that the charge was fraudulent and this account needs to be locked down. She said that would happen.
I woke up on Sunday 07/29/2018 to find out that another large purchase was made on my card. I called and spoke to Ariane who was unable to tell me why someone was able to still place two additional orders with my card the day before. She repeated the same thing that Christine told me that they would escalate the issue. She wouldn't let me speak to a supervisor, nor could she give me an answer on why someone was still able to to make a purchase on an account that was suspected of fraud. She said that their system doesn't allow them to stop charges or orders.
They did not give me back my refund for an order i placed on april 3rd that they didnt fill. They told me i would get it back several times and gave me ten dollar credit and after waiting a week a called them and all they did was hang up on me. It has been month and still no refund apology or anything. Adoreme.com
Adore Me is an internet lingerie store. Please be aware that when you purchase an item you are automatically registered into a membership. My minor daughter was unaware of this! Once you realize it you will have a difficult time cancelling this membership. The easiest way to do it is through your credit card company. However, apparently when you do this, any monthly charges you had been charged in the past, which shows as a credit on your Adore Me account, will be lost. In other words, every month Adore Me charges you 39.95 on your credit card. If you don't order an item (in my case I had no idea my minor daughter had done this by mistake) then however many months you were charged shows as a credit. But once you cancell the membership with your credit card, you lose this credit. As far as I am concerned, this is stealing. They collected this money every month and because you are cancelling your membership, they are punishing you by cancelling your credit.
You can't speak to anyone in the Claims department ... they only handle the situation via e-mail.
I would be interested in joining a class action suit, if anyone is interested ...
Do not buy from Adore Me....Do not give them your credit card number or any financial information....They will subscribe you to their VIP program and never let you unsubscribe...subtracting about 40.oo each month from your account. Such a scam ... they make it impossible to quit...even calling the bank didn't help...had to close credit card!!!!!!!!!!!!!!!!
They charged my credit card every month for a monthly charge I never authorized. I cancelled a number of times, and they continued charging me. I finally got them to stop but they would not refund me the monthly charge. I received no product or services for this charge. This is a scam, do not give them your credit card number.