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Active-Domain LLC


Country United States
State California
City Los Angeles
Phone 424-666-1243
Website https://www.active-domain.com/

Active-Domain LLC Reviews

  • Jun 17, 2016

Several years ago, I bought my domain, RalphX.com, through this service. When I made the purchase, I bought close to a decade of time with the domain, because it was economically sound. However, my login is no longer working on their main site, even though I can still log in to a seperate site to changes my settings.

It expired today, and I have literally been attempting to reach the company for weeks in order to renew, to prevent this...but they do not seem to care about replying to submissions filed through the form on their website. They have not responded to any of my form submissions through their website, even though I have left several, being sure to list my email, phone number, and physical mailing address in each one.

This is unaccpetable...and now, my artist branding is all off-line, for the first time in years, no less. I am going to have to redo all of my marketing material now, and set up a new website, which is going to cost enough money that I am seriosuly considering tracking the company down to sue for damages.

For others wronged, I would strongly suggest filing a report with the Better Business Bureau (BBB) to make sure that their inexusable business practices get recognized for the fraud that they are, so other consumers can be protected from making the same mistakes.

And another thing: I can not seem to get my old domain via any other registrars now, either. Seems they are holding on to it. Can not imagine how that is NOT a conflict of interest.

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