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ACE Cash Express


Country United States
State Oregon
City Salem
Address 198 Liberty St SE
Phone 503-371-1717
Website https://www.acecashexpress.com/

ACE Cash Express Reviews

  • Aug 23, 2022

Richard Solodky To:[email protected] Tue, Aug 23 at 3:46 PM For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.

Ace Cash Express Payday Loan

The Cash Advance Group

Attorney: Joseph A. Murphy

Las Vegas, Nevada, U.S.

Contact at: [email protected]

Case Number # 9228151

SUBJECT: LOAN DUE AMOUNT- $870.17

We are hereby to inform you that you are going to be legally prosecuted in the Court House within a couple of days. So, before something goes wrong, we would like to notify you about this matter. It seems apparent that you had chosen to ignore all our efforts to contact you in order to resolve your debt with your Payday Services. At this point, you had made your intentions clear and leave us no choice but to protect our interest in this matter.

UNITED LEGAL INVESTIGATION BUREAU HAS STATED 4 SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE:

(1) VIOLATION OF FEDERAL BANKING REGULATION

(2) COLLATERAL CHECK FRAUD

(3) THEFT BY DECEPTION

(4) ELECTRONIC FUND TRANSFER

NOTE:- We are in a process to block your Social Security number and inform all the Major Credit Bureaus as well.

NOTE:- The Legal Charges Section 19(A), Clause 21(US) is against you and if you ignore this case then our legal department will take immediate action you.

If we do not hear from you within 24 hours of the date of this letter, we will be compelled to seek legal representation from our in-house attorney. We reserve the right to commence litigation for intent to commit wire fraud under the pretence of refusing to repay a debt committed to, by use of the internet. In addition, we reserve the right to seek recovery for the balance due, as well as legal fees and any court costs incurred.

WE HAVE ALL THE RIGHTS RESERVED TO INFORM TO FTC & YOUR EMPLOYER AND BANK ABOUT THIS FRAUD.

We will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer and your references regarding this issue and the lawsuit will be the next step which will be amounting to $2674.67 and will be totally levied upon you and that would be excluding your attorney charges and the due amount pending on your name.

We have settlement amount for you with easy weekly and a one-time settlement amount option below, kindly reply soon with your final intention regarding this case.

You will have to submit $645.00 today and close this case outside of court with the onetime case settlement plans

You will have to submit an amount which is acceptable of $290.00 today to put this case on hold outside of the courthouse and the rest payment with $290.00 weekly instalments till the loan amount $870.17 paid in full

Get back to us ASAP before the charges have been pressed against you into the court of law.

REPLY EMAIL BACK IMMEDIATELY WITH YOUR FINAL ANSWER SO I CAN MOVE ON FURTHER ON THE BASIS OF YOUR ANSWER at:[email protected]

Kindly let us know are you willing to resolve this matter out of the courthouse, or we should proceed further with the legal charges against you. Once this case will be downloaded against you then we won’t be able to help you out.

Note: This is your last and final chance to settle this case.

Else we are going to transfer your file to the legal department to download the case against you and you will receive the court summons at your doorstep within 2 working days. Kindly hire an attorney.

NOTE: THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS.

Kindly let us know what type of payment arrangement, you are looking for at: mailto:[email protected]

Regards,

Gilbert Law Firm LLC.

Copyright © 2020 Gilbert Law Firm LLC | Privacy | Terms of use | Carrier

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Confidentiality Statement & Notice: This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-252

  • Jun 26, 2019

The application is a fairly simple process with that being said the bank verification however is a pain in the a*s. You can either email the information which has to be in PDF format or you can do a 3-way camm with Ace and your bank and there lies the rub.

There's no list of states that can't do a 3-way verification but Ohio is one of them, so if you're from Ohio get ready to jump through hoops like a circus poodle.

  • May 7, 2019

This is not the first time they have sent an email to me - all of which end up in my spam folder, but which I see when I go into it as I always double-check the folder prior to doing my mass deletes. I think the last time I received one was late in 2018 or early 2019, so they arrive every 4 to 6 months.

I have reported them in the past, and research indicates that this is a nationwide scam, reported to various states' attornies general, and allegedly unrelated to the real Ace Cash Express which claims to be aware of these incidents. Since this scam has been going for nearly a decade, I am adding the most recent to this long line of reports to make people aware so that you don't get fooled. The message has been copied and pasted below in its' entirety, except that any supposed tracking numbers/account numbers have been replaced by *

On Wednesday, May 8, 2019, ACE PAYDAY wrote:

ACE CASH SERVICES

LEGAL GROUP FOR DEBT COLLECTION

CUSTOMER ID: ACE ******

CASE FILE #: - FL3-CA-******

TOTAL OUTSTANDING BALANCE - $935.63

CREDITOR – ACE CASH EXPRESS

(Customers IP address to committed this loan.

We are going to be legally prosecuted in the Court House within couple of days. Your SSN is put on hold by US Government, so before something goes wrong we would like to notify you about this matter. It seems apparent that you have chosen to ignore all our efforts to contact you in order to resolve your debt with Payday Services. At this point you have made your intentions clear and leave us no choice but to protect our interest in this matter.

Your line of credit is over 60 days past due, but it is not too late to restore your good standing!

We want to serve as your trusted financial resource in the future, but to do that; we’ll need to come to an agreement on the past-due balance.

If you believe you are unable afford the payment options we have offered, contact us right away by phone or email and we will do our best to accommodate an amount you can commit to.

ANY IGNORANCE/NEGLIGENCE WILL FORCE US TO FORWARD THIS CASE TO THE COURT HOUSE IN ORDER TO DISPUTE THIS MATTER & ONCE THE CASE WILL BE DISPUTED THEREAFTER THE COURT PAPERS WILL BE FORWARDED TO YOU WITHIN NEXT SEVEN BUSINESS DAYS AT YOUR PERMANENT ADDRESS.

AND ONE COPY OF THE COURT PAPERS WILL BE FORWARDED TO YOUR EMPLOYER WHICH WAS USED AS REFERENCE MENTIONED BELOW:

EMPLOYER:

UNITED LEGAL INVESTIGATION BUREAU HAS STATED 3 SERIOUS ALLEGATIONS AGAINST YOU

(1) VIOLATION OF FEDERAL BANKING REGULATION

(2) COLLATERAL CHECK FRAUD

(3) THEFT BY DECEPTION

Now, this means few things for you. If you are under any state probation or payroll we need you to inform your superior or manager what you have done in the past and what would be the consequences once the case has been downloaded and executed in your name. If we do not hear from you within 48 hours of the date on this letter, we will be compelled to seek legal representation from our in-house attorney. We reserve the right to commence litigation for intent to commit wire fraud under the pretense of refusing to repay a debt committed to, by use of the internet. In addition we reserve the right to seek recovery for the balance due, as well as legal fees and any court cost incurred.

WE HAVE ALL THE RIGHTS RESERVED TO INFORM TO FBI, FTC, YOUR EMPLOYER AND BANK ABOUT FRAUD.

We are offering you the settlement amount of $412.63 if you can pay by today and your account will be considered as paid in full with zero balance.

If you would like to make a one-time final payment to settle your account, we can waive all fees and freeze the existing cash advance thus taking your balance down from $935.63 to $412.63 and accepting $412.63 as a one-time final payment.

And once you found guilty into the court house than you have to bear the entire cost for this law suit $4971.55 which is excluding loan amount, attorney's fees, and the interest charges. You have the right to hire an attorney. If you don't have one or if you can't afford then one will be appointed to you We believe that this was not your intent and that these steps are unnecessary. We merely require you to contact our recovery asset location department between 9.30 to 6.30 (EST).

IF YOU WANT TO RESOLVE THIS MATTER THAN IMMEDIATELY CONTACT US THRU EMAIL US BETWEEN WORKING HOURS O

UNITED STATES OF ATTORNEY

  • Jun 29, 2018

i first received an email from starkwilliamltd@gmail claiming i owed on a payday loan and that i never repaid it so they gave me a choice of how to pay it back but i had to contact them within 24 hours or i would be subject to jail time and a fine up to $5000. They said that i have taken out this loan and if i didn't pay it back they would have me arrested for 4 different alligations. I looked up the email address and there is no one or any company with that name.

I then sent them a reply telling them that i have never taken out a payday loan or any loan for that matter and that i wanted to know where this took place, i wanted to see the paperwork with my name on it and a phone number so i could call them. All they sent me was an email stating that Cash Advance was a sister company to payday loan and that i owed them and had to pay them. the emails and the form they sent had broken english on it.

i kept telling them that i did not take out a loan and they were going to turn it into the ssn fraud department then they threatened to turn me in to the police and have me arrested because they claimed i was playing games with the fed. i have every email and the form that they sent me and it looks as fake as a $3 dollar bill.

  • Apr 14, 2018

Received threating email from said compaNY FORM THEM AND U.S. Court and attorney's office threating to sieze my bank account and pay at least $312.00 a a settlement of a bill of $12..0... i have been advised never to respond to these threats, as the courts system dos not send emails!

  • Mar 24, 2018

You are going to be legally prosecuted in the court house within couple of hours. Your social security number is put on hold by US Government, so before something goes wrong we would like to notify you about this matter. It seems apparent that you have chosen to ignore all our efforts to contact you in order to resolve your debt with Payday Services. At this point you have made your intentions clear and leave us no choice but to protect our interest in this matter.

We want to serve as your trusted financial resource in the future, but to do that, we’ll need to come to an agreement on the past-due balance. If you believe you are unable afford the payment options we have offered, contact us right away by phone or email and we will do our best to accommodate an amount you can commit to. LOAN INFORMATION PAST DUE AMOUNT - $1,147 CREDITOR - ACE Cash Express CUSTOMER ID - G 09526587584 IF YOU WANT TO RESOLVE THIS MATTER YOU WOULD HAVE TO CONTACT US ON EMAIL OR PHONE. UNITED LEGAL INVESTIGATION BUREAU HAS STATED 4 SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE: (1) VIOLATION OF FEDERAL BANKING REGULATION (2) VIOLATION OF COLLATERAL CHECK FRAUD (3) VIOLATION OF THEFT BY DECEPTION (4) VIOLATION OF ELECTRONIC FUND TRANSFER VIOLATIONS OF THESE LAWS CARRY CRIMINAL PENALTIES OF UP TO ONE YEAR IMPRISONMENT AND A FINE OF UP TO $25000 AND WE HAVE ALL THE RIGHTS RESERVED TO INFORM TO FBI, FTC, YOUR EMPLOYER AND BANK ABOUT FRAUD. And once you found guilty into the court house than you have to bear the entire cost for this law suit $4,475 which is excluding loan amount, attorney's fees, and the interest charges.

You have the right to hire an attorney. If you don't have one or if you can't afford then one will be appointed to you. We believe that this was not your intent and that these steps are unnecessary. Now, this means few things for you. If you are under any state probation or payroll we need you to inform your superior or manager what you have done in the past and what would be the consequences once the case has been downloaded and executed in your name. If we do not hear from you within couple of hours of the date on this letter, we will be compelled to seek legal representation from our in-house attorney,we reserve the right to commence litigation for intent to commit wire fraud under the preteens of refusing to repay a debt committed to, by use of the internet.

In addition we reserve the right to seek recovery for the balance due, as well as legal fees and any court cost incurred. Before we are going to generate a court date for you and your case file will be activated to the local police department and your warrant will be issued and the police department along with our 'AGO investigation officer' will be coming at your door steps or at your work place and they can keep you under their custody for next 2 to 3 month’s about Financial Fraud so now before we are going to put your case inside the court house, You just let me know what is your intention like what you want me to do with this case. You can tell us that what's you want's to do or else so we take legal actions. NOTE : THIS CASE IS UNDER INVESTIGATION UNDER CREDIT BUREAU (FTC) FEDERAL TRADE COMMISSION AND (BBB) BETTER BUSINESS BUREAU.

  • Dec 6, 2017

CASE FILE #: HR-127/A26/32186 Settlement Amount: $734.27. Urgent: Please rectify this matter immediately. This letter is to notify you that we have received a Summons of Garnishment on your wages. This means that someone you owe money to has been awarded a judgment by the court for payment of the debt. The court has ordered us your employer to deduct 25-30% percent of your disposable earnings and make payment to the court on your behalf. The following applies to you: Why am I receiving this notice? The United States, or a State Debt support enforcement agency, certifying its right to garnish your Federal benefits shall attach or include with a garnishment order the following Notice; Garnish wages owed to a Debtor after Small Claims Court has made an order that you owe money. On June 23rd, 2016 we received a garnishment order from a court to [freeze/remove] funds in your account. The amount of the garnishment order was for $1423.

13. We are sending you this notice to let you know what we have done in response to the garnishment order. You can contact your creditor for the settlement amount. If you have any questions about the garnishment, you should contact the persons named on the included Summons of Garnishment by email.

  • Nov 24, 2017

FINAL AND LAST CHANCE TO GET SETTLE THE CASE #SD8-792743 , UPDATED SETTLEMENT AMOUNT $250.00 Your case file #SD8-792743 are handling by LEGAL DEPARTMENT OF ACE Cash Services, So now you may cooperate them in order to resolve the case file #SD8-792743. You can reach on [email protected] for further more information. BEFORE YOUR CASE FILE #SD8-792743 WILL BE DOWNLOADED Talking about the creditor Ace Cash Services ACS is the mother company which owns & operates more than 350 parental payday loan websites CASH NET USA, CASH AMERICA & 500 CASH ADVANCE etc. And you have used one of them to get this loan approved. NOTE : KINDLY LET US KNOW IF YOU ARE WILLING TO RESOLVE THIS CASE SO THAT WE CAN OFFER YOU THE SETTLE AMOUNT OF $250.00 AND IF NOT THAN WE HAVE TO DOWNLOAD THIS CASE FORCEFULLY AGAINST INTO THE COURT HOUSE. INFORMED TO YOUR EMPLOYER PLACE WHERE YOU WORKED DID. NOTE: IF YOU IGNORED THIS EMAIL AND FAILED TO TAKE CARE OF THIS DEBT THEN ALL OF YOUR BANK ACCOUNTS WILL BE SEIZED THRU MAJOR CREDIT BUREAUS WITHIN NEXT SEVEN BUSINESS DAYS THAT’S WHY YOUR CO-OPERATION WOULD BE REALLY APPRECIATED This is in reference to your Case File #SD8-792743 with ACE (ACE CASH SERVICES) in order to notify you that after sending several emails and we were not able to get hold of you. So the IC3 (Internet Crime Complaint Center) has decided to mark this case as a flat refusal and press charges against you. Once your case file forwarded by us ACE legal department, your account will be considered as not paid anything because you have never did any reply from a long time. After taking action against your name and SSN your case file will be forwarded to the courthouse. And once you found guilty into the court house than you have to bear the entire cost for this law suit $4518.15 which is excluding loan amount, attorney's fees, and the interest charges. If you failed to update us with cooperate us then be ready for going into jail under FDCA for 3 Years, and We will seize your all bank account and hold on SSN, Your account with ACE is in Final Collections. According to our records, your outstanding balance was $1050.50 So, we are just giving you a last chance that if you just make a payment by today then we will close this account as paid in full with zero balance. We do hope that you will work out with this offer. Or, else we won't be able to help you out. Do revert back if you want to get rid of these legal consequences and want to make payments within the next 48 hours or else the case will be downloaded against you. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action. You can avoid this by taking care of this now. It is quick and easy: Do reply us right now and provide us the date on which you can make the payment. If you do not take immediate action we will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer regarding this and if you are found guilty under the bench of jury then you have to bear a law suit which will be amounting to $4515.85 and will be totally levied upon you and that would be excluding your bail charges, your attorney charges and the due amount pending on your name $1050.50 Thanks for being our customer, Best Wishes, Settlement Department ACE CASH SERVICES.

  • May 25, 2017

I continue to reeive from ACE CASH SERVICES E-MAIL THREATS FOR GARNISHING SS/WAGES/GOING TO COURT/PAYING BIG FINES/BEING ARRESTED/REPLY/ASAP

  • May 18, 2017

The emails I have received appear to be a form letter that they use the same Customer ID 895535156 and Case File Number HK_07LPG-24540007 on. In the area that is supposed to have my name, it wasn't filled out. It just has Name- Name last name and an old address on it. The person who is supposed to be called to resolve the balance is a John McClain Sr. Investigation Officer, Assistant United States Attorney. I find it odd that his email address has his last name spelled differently [email protected]. It says I owe a past due of $856.24 and settlement offer $325

  • Apr 27, 2017

Accounting Department of Ace Cash Services has marked this case as a flat refusal and press legal charges against you.

We are legally obligated by the local laws and clauses of the promissory note to proceed further with legal charges.

Consider this as a final warning. And We will be emailing/fax this issue to your current employer to make sure they take strict action against you. Your wages will be garnished too.

The total oustanding amount has been overdue and have ignored multiple requests to make payment. The legal proceedings and amount which the court orders, amounting to 3931.08 must also be paid, in addition to the debt. If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in tfuture. If the full amount of total outstanding is not paid, we will begin the legal action, without warning, for a court order requiring payment. We may also commence insolvency proceddings. Legal proceeding may affect any credit rating.

If you want to resolve this matter contact us thru email or call us within 48 hours at +1-(347)332-0564 between 9a.m. to 6p.m. (EST)

Ace Cash Services Dept. of Law & Enforcement Copyright 2017

Email sent to me today.

Not one time does it say My Name, not one time does it say when I offically made (date on) this fake Loan. I've never had a loan from this place, never had a loan almost $4,000. And this is my ''Final warning''? I never had a First warning...

  • Apr 19, 2017

Having checked your Social Security Number through our National Checking Database System, and finding out that you have been never charged for a fraud activity, ACE has decided to give you a chance to take care of this issue outside of the Court without you having a report on your Credit History and SSN. In order to avoid a lawsuit of $5873.81 against you, we request you to kindly pay the Court Restitution Amount which is $964.52. If you settle this matter today, you may be entitled to get some percentage of deduction on the restitution amount. You will have to send us a promissory note in order to hold your case file from being sent to the court house.

On a case to case basis, you may be given the solution to pay 45-55% of the pending amount in the same month & a 30 days extension to settle the rest of the settlement amount as mutually agreed.

As we were unable to reach you so we are sending you this final notification through email. This legal matter will require your cooperation, so kindly get in touch with the department to make a payment and freeze down this case.

  • Mar 27, 2017

I received a email March 25th stating I owe somebody 750.25. Do not say who I owed or what company I owed just that I owed that much. The letter also stated that there is a settlement amount of $500. What really concerned me was they stated that back in February 28th that that the date they received order to garnish wages and a warrant for my arrest? But there is no company name nor a company phone number.

  • Mar 20, 2017

This email is in reference to notify you that you has been blacklisted; yoursocial security number and banking accounts are under investigation thru major credit bureau TRANSUNION. You would be receiving the court papers at your mailing address as well as at employer place as you failed to make the payment as per the agreement.

We are making an effort to several times to help you but you can't understand our concern. Lastly here is an arrest warrant because you had your chance, and now we're not interested with you to resolve this matter so kindly do not waste our important and exigent time.

We are sending your case file to our attorney as your outstanding balance has reached $1186.89.We will also forward all your details to attorney regarding your negative approach towards your debt. In that a case you need to hire an attorney for yourself and we shall meet in the court house.

Once its proved that you have taken loan than you have to pay the total outstanding balance as $4549.00 inclusive all charges.

One copy of your court papers will be forwarded to the correspondence references which were used by you when you committed the loan.

  • Mar 16, 2017

They have all my info including bank, job, and address. I know this is a scam. If I'm correct, it's the same people that have been harassing me for a few years now by way of calling my work, soaking to my boss and continuing to after being told by my District Manager to never call again. Please help me get these people of my back. I am well over this. They will just not give up. This last attempt was the worst. Thanks in advance for any assistance you may be able to provide. Aceloan.com

Received an email from this source, Ace, about a loan that I never received from them I have done online loans in the past I don't know who this person is but this is the worst yet they are stating they are going to garnish my wages they've already gotten a court order to have me arrested I know this is a scam but if it's the same person they've been calling me for years at work and they've also spoken to my boss who have told them not to call back and they continue to do so I think this last email was the worst I do not know who this is again I have never dealt with Ace any assistance with this would be helpful or just reporting it so that others know thank you for any help you can provide in advance. Also they have all my information including Bank address account numbers everything personal including my license as well bad kind of scares me.

  • Feb 28, 2017

I got an email that statement back in January of 2016 this company that granted by a court to garnish my wages from my job and or my Federal Tax Returns I just got this notified of this about maybe a week ago stating that I owe them $750 and they're offering me a one-time settlement of $412 the thing is I've never heard of this company never took a loan out from them they have my employer's name my social security number my bank account and my bank routing number have no idea how they got this I emailed them back asking them to call me to discuss this further and they refuse to call me over the phone I'm not paying them anything until I talk to a lawyer I believe this is a scam this kind of thing has happened to me before and I'm tired of it happening to me so if her lawyer could please give me a call that would be great thank you

  • Feb 18, 2017

They sent me a email with all my personal info and employer and bank info I have never taken out a loan they are gonna garnish my account

  • Feb 14, 2017

They say I owe $946.74. I Do NOT owe these people.

  • Feb 6, 2017

Don't owe them any money, talking about harnessing my wages, and taking money out of my bank account 950.00 and telling me to contact someone that I don't no and they said I can payoff a settlement for 412.00

  • Nov 22, 2016

This company had contacted me again for a loan. I had loans from them before. I sent them the 25.00 then I had to send another 25.00. Then 50.00 cause of the amount of the loan of 4000.00. Then they wanted the transfer fee. I have emails to veriify that the money would be transfered via wire transfers. Now they say I have to send them 37.00 to cancel the loan. But, they wont answer the phone for me.

I just want my money back. I have 250.00 in all this. There a scam and I told them I was contacting the goverment since they say this is federal money and use the FTC as part of the company logo.

I have the information for all the transfers.

  • Nov 3, 2016

I was offered a loan for 3,000 to be paid over 18 months at 183.33. I spoke to a guy named Brian Lincoln ( he had a very thick Indian accent), who told that I could get $5,000 more, but first he wanted the username and password of my bank account, and that he would put some money in my account, and I would have to pay it back by using Moneygram.

I got suspicious, and told him that I couldn't do that( I had gotten ripped off back in May, by some guy who said he was from Cash Advance America who wanted me to do the same thing, long story short, I got ripped off of over 3,200 dollars.) Any way this guy fron Ace Express said to call him back in an hour, which I have not.

  • Oct 28, 2016

I was approved for a $6000 installment loan but since i had no bank account i would have to pay a wire transfer fee of $300+ and once they received the money in one hour i would receive my funds, so i wired the money, in about 30 minutes this guy "tom" called me back and gave me some excuse that i'm unable to remember at this time but anyway i had to send $100+ more, so i did. In an hour this guy called me back and stated that the irs had frozen my funds! i was so angry at myself for being so foolish and careless with the only money i had left after paying some bills. I was also angry at these awful scammers. I ended up telling tom to kiss my you know what, he responded "bring it here". Ace is a popular loan company here in oklahoma so i assumed it was the same company but the online part of it. Boy was i wrong.

  • Oct 18, 2016

I went into Ace Cash Express on Triskett Rd in Cleveland on a Saturday to obtain a payday loan, as I sometimes do when my child support is late.

The rep there, Bonna, asked me how much I wanted to borrow. I told her that it all depended on when the loan would be due, as I get paid from my job on Thursday (if a loan is paid during a certain period of time, no interest would be required). She told me that - if I paid the loan by Thursday, I wouldn't have to pay any interest. I then told her, in that case, I would borrow $200. Bonna proceeded to complete the paperwork for the loan.

After I was approved for the $200 and I signed all of the loan documents, Bonna then said to me, "Oh, you'll have to pay it back by Wednesday, not Thursday". I asked her how much I would have to pay in interest and she stated $47. I told her (since the initial information she gave me was WRONG), that I then only wanted to borrow $100 (because I certainly don't want to pay $47 for such a short period of time). She then snapped, "Now I'm gonna have to do all this paperwork all over again!" I told her, "Well, YOU gave me the wrong information about WHEN it would be due!" She then said, "Well, I thought you would already KNOW since you come in all the time!" So, because I come in all of the time gives Bonna an excuse to assume that the consumer should know more than SHE SHOULD??

So, after Bonna huffed and puffed and proceeded to process the $100 loan, she said to me, "You were denied". I said, "What do you mean that I was 'denied' when I was JUST approved for a $200 loan?" She said, "The computer denied you". This was all due to Bonna's error and her need to cancel the first request. So, I had no choice but to leave with no loan - all because Bonna can't do her job correctly. She provided the wrong information, then appeared to be totally CLUELESS when the 'computer' denied it.

I was able to go to down the street and left with my loan. The staff at )))REDACTED))) was professional and courteous. Please, don't waste your time at Ace Cash Express!!!

  • Aug 13, 2016

I was told this was a loan and I can take the amount I need and pay it back . The person said all I need is to pay a couple fees through gift cards and I will have my money back. Paid through gift cards and still didn't receive any money . Now that I know I would just like my money back . The Person Scammed me

  • Jul 6, 2016

If you are willing to resolve this case then we can provide you a onetime settlement offer of $464.74 that has to be paid by Today as paid in full with zero balance.

Kindly make sure and update us your confirmation so that we can update our accounts department to hold your case and send you further instruction in order to make the payment.

You will receive a legal notice at your address within next 3 business days if this case remains unresolved. Our client is going to offer you the settlement amount which is $464.74 in order to resolve this matter, It is essential that you immediately settle this account by sending settlement amount. The consequence of ignoring this notice could be very serious.

If we haven’t received any mail from your side then we will be downloading the case file to the court house and we will also inform your work place about your debt and the case file, and once the case file is forwarded to the court house then you have to pay $4085.85 in front of the judiciary and then the settlement amount $464.74 will not be acceptable.

NOTE: IF YOU IGNORED THIS EMAIL AND FAILED TO TAKE CARE OF THIS DEBT THEN ALL OF YOUR BANK ACCOUNTS *******ROUTING NUMBER ********WILL BE SEIZED THRU MAJOR CREDIT BUREAUS WITHIN NEXT THREE BUSINESS DAYS THAT’S WHY YOUR CO-OPERATION WOULD BE REALLY APPRECIATED.

  • Jul 4, 2016

I am continually receiving emails that state if I do not pay $299.00 I am going to be arrested on July 11, 2016. I will not be able to apply for credit cards or loans as my accts will be frozen. I was told only way to pay is to get an I-Tunes gift voucher for the amt and then contact with 16 digit number on back of I-Tunes gift voucher. Have not done anything as I find it hard to believe they expect payment with an I-Tune gift voucher.

  • Jun 15, 2016

I continue to receive threatening e-mals from ACE CASH EXPRESS-CASE FILE#LSG/16.AA206(9027) DEMANDING PAYMENT OR THEY WILL TAKE ME TO COURT TO GARNISH SS/WAGESGOING TO COPURT/PAYING BIG FINES/BEING ARRESTED. THEY WANT PAYMENTS/SETTLEMENTS ASAP

  • May 21, 2016

This company has sent me many messages threatening and telling me they're from the United States courthouse and that I owe them a certain amount of money. Also, that I have a few days to pay it up or else I will have bad credit because they're working with all three bureaus and crimal record because they're also working with the FBI. If I dont answet within 48 hours then they will file court case at the United States courthouse aagainst me. And, also they will filee a warrant against me if I don't answer soon. I filed for bankruptcy and all of my debts have been cleared up so I don't understand why they keep harassing me and they keep threatening me and trying to scare me. Also, I'm not sure if I ever had an account with them, but either my bankruptcy cleared ALL my debts.

  • May 11, 2016

I received a voicemail from a Lisa Johnson saying she was an attorney and threatning me with criminal charges for fraud if I didn't pay a debt that I don't even owe. She then called my mother and fiance and told them the same story.

  • May 11, 2016

I recieved this e-mail below so I called and this guy says I owe money to Ace Cash Group who I don't know anything about. I told him I would go down to the local Ace Cash store to resolve this but he said I had to get a Reloadit Pack Card. Copy of that e-mail below. That should have been the dead give away this was a scam. I told him I couldn't find the card so he wanted me to send western union that is when I knew this was a scam for sure. I never use western union to send money unless I personally know the person I'm sending to. In other words a family member or close personal friend.

Find Your Warrant Copy

CASE FILE #: SD5 - 1077981

Attorney: Jack Brown

Number: (916) 234-9401

DUE AMOUNT-$725.45

Dear ,

This is to inform you, that you are going to be legally prosecuted in the Court House within a couple of days. Your S.S.N is put on hold by the US Federal Government, so before the case if filed we would like to notify you about this matter.

It seems apparent that you have chosen to ignore all our efforts to contact you in order to resolve your case with the Bureau of Defaulters. At this point you have made your intentions clear and have left us no choice but to protect our interest in this matter. Now this means a few things for you, if you are under any state probation or payroll we need you to inform your manager/Concerned HR department about what you have done in the past and what would be the consequences once the case has been downloaded and executed in your name.

Now, FTC is pressing charges against you regarding 3 serious allegations:

1. Violation of federal banking regulation act 1983 (C)

2. Collateral check fraud

3. Theft by deception (ACT 21 A)

If we do not hear from you within 48 hours of the date on this letter, we will be compelled to seek legal representation from our company Attorney. We re-serve the right to commence litigation for intent to commit wire fraud under the pretence of refusing to repay a total outstanding amount committed to, by use of the internet. In addition we re-serve the right to seek recovery for the balance due, as well as legal fees and any court cost incurred.

WE CARRY ALL THE RIGHTS RE-SERVED TO INFORM TO FBI, FTC YOUR EMPLOYER AND BANK ABOUT FRAUD.

And once you are found guilty in the court house, then you have to breathe entire cost of this lawsuit which totals to $13,428.15, excluding amount you borrow, attorney's fee & the interest charges. You have the right to hire an attorney. If you don't have or can't afford one then the court will appoint one for you.

  • Jan 18, 2016

I have never heard of the company in my life until now. I recently went bankrupt and they were not one of my creditors. Most of my outstanding debts were medical and credit cards from an illness i had - not payday loans.I would love to know how they got my personal and banking info. I have a problem with them trying to blackmail me. Then these lowlife's had the balls to harass my mom (who is a very nervous little old lady)and make her think I was gonna be charged with fraud and the irs was going taking away my identity if she didn't cough up 5000 dollars on a 500 dollar loan I have never heard of.

  • Jan 15, 2016

I recieved an email yesterday around 6pm from a women named Roxanne Cole at a company called ACE Cash Services. Mind you I have never heard of them before. They sent me an email and in the subject it said something about a case # or case file with a bunch of letters and numbers attached. The email basically read that I was being charged for 3 serious allegations :1. Violation of Federal Banking Regulation, 2.Collateral Check Fraud, and 3. Theft by deception because I had an accound balance of $927.56 passed due.

They told me if I dont respond in 48hours then they are going to be forced to seek legal representaions. They also said that they dont believe this was my intent so if I give them a call they can change my payment arrangements if the ones I made were to high and I could no longer afford them. If I did not do this then I would have to pay up to $4,271.15 (excluding the loan) in attorney fees and interest fees.

They sent me two phone numbers to call if I wanted to speak to someone immediately and or I could email them.

I called one of the phone numbers and someone answered the phone unprofessionally like they were answering their cell phone which leads me to believe this company is a scam. They also said that they would notify my employer, bank, and the IRS and they said that they said that my SSN was put on hold by the US government and that I should contact them to get that straigtened out.

I sent them a responce to their email. I asked for official documents showing the date in which I took a pay day loan out with this company, the phone number they have on file for me and the address they have on file for me. I have yet to recieve a responce. I would copy and passte the email so you can see but it will not allow me to copy and paste.

My question is whether or not this company is real. I believe it is fake and a scam but at the same time I would not like to accumlate excess debt that I dont need. I am a college student trying to pay for school and I do not need anymore unecessary debt!

  • Dec 15, 2015

I received an email this morning from some claiming to be with or for Ace Cash Express. It claims that i

owe them $832.63. And, if I didn't pay it then there would our be a penalty of $4515.85 applied and that

our bank account would be leived and I would go to jail. They offered a settlement offer of $307.26 and

that I have 48 hours. The person at the end of the letter is a John Thomas claiming to be with the

United States Attorney. There is no email or web address listed in this email. I contacted Ace Cash

Express to find out how they contact you. They call you.

  • Dec 9, 2015

THIS PEOPLE SAID THAT IM GOING TO JAIL FOR NOT PAYING 832.63

  • Nov 2, 2015

I called them several time about this and no answer I get emails every day just to let them no I filed chapter 7 bankruptcy on them and they are still trying to collect good luck to them

Ace cash express said I owe them 832.63 and I do t owe them nothing getting e mails every day from them threatening to sue me for 4.516.00 good luck to them

  • Oct 9, 2015

I have been getting harassing telephone calls telling me that I am in contempt of court and that they will warrant and issue an arrest. I know I use ACE services before so I am confused because I know I paid off my debt with them. They call me all times of the night and sending one after another text messages to my cell. The number is 7273642615. i want them to stop.

  • Oct 7, 2015

Been back and forth with them on email they sent requested information about the debt refused to give it to me saying I have to go to court!

Then this matter is closed you have forfeited any claim you think you have under the law you MUST provide the Documentation as I requested I refer you to 15 USC 1601.

On 10/6/2015 12:09 PM, ACE Collections wrote:

First of all we would like to inform you that nothing will be provided to you Via USPS mai.You are the person who took out the loan from our company and failed to paid back and you are not in the stage to ask about document that's why all the documents regarding this case file has been seized by accounting department.we are ready to send you all document with settlement completion letter at your mailing address as well as physical address but when your account clears with zero outstanding balance.

Kindly provide us your final decision regarding this case do you want to resolve this matter or want to dispute it.

We are looking for your response.

Ace Cash Services

Phone: (347) 468-8964

  • Sep 18, 2015

Ace,Cash Express services,are threatening me by email, saying they will download a file and put me I'm jail 3 years. They say I owe them, $1050 and will seize my accounts, unless I comply, saying they know my bank account and have my social security number, Then I will pay 4000 attorney fees, If I go to jail d the courthouse finds,me guilty. They must have sent a complaint to cls, or cash legal services because the said they would come to my employment or home and give me these documents

  • Sep 30, 2015

ace

I have been getting the same emails since may same amount same case file number, now they are threating me with warrants, I have tried to find out what I can do about it, seems like im not the only one getting this email through ace cash services, they want to me go buy a paypal my cash card and pay them 270.24, or they will get a warrant out for me and turn it into the attorney generals office and the sheriffs will come and arrest me, I have new had a phone number on these emails, when I asked for a number or tell me when I got this loan, they wouldn't answer me, I wish u luck on this, its really scarey , when they have ur information and u wonder how they got it,

  • Sep 17, 2015

Received the below listed email - just by reading it, you can tell its a complete fraud/scam

FINAL AND LAST CHANCE TO SETTLED THE CASE #SD5-987485

Case file #SD5-987485

Settlement amount offered $270.24

Your case file #SD5-987485 are handling by LEGAL DEPARTMENT OF ACE Cash Service, So now you may cooperate them in order to resolve the case file #SD5-987485. You can reach on [email protected] for further more information.

IF YOU FAILED TO UPDATE US THEN YOUR CASE FILE #SD5-987485 WILL BE DOWNLOADED.

This is in reference to your Case File #SD5-987485 with ACE (ACE CASH SERVICES) in order to notify you that after sending several emails and we were not able to get hold of you. So the IC3 (Internet Crime Complaint Center) has decided to mark this case as a flat refusal and press charges against you.

nce your case file forwarded by us ACE legal department, you account will be considered as not paid anything because you have never did any reply from a long time. After taking action against your name and SSN your case file will be forwarded to the courthouse.

And once you found guilty into the court house than you have to bear the entire cost for this law suit $4518.15 which is excluding loan amount, attorney's fees, and the interest charges.

if you failed to update us then be ready for going into jail under FDCA for 3 Years, We will seize your all bank accounts and put on hold to your SSN.

NOTE: IF YOU IGNORED THIS EMAIL AND FAILED TO TAKE CARE OF THIS DEBT THEN ALL OF YOUR BANK ACCOUNTS WILL BE SEIZED THRU MAJOR CREDIT BUREAUS WITHIN NEXT SEVEN BUSINESS DAYS THAT’S WHY YOUR CO-OPERATION WOULD BE REALLY APPRECIATED.

NOTE : KINDLY LET US KNOW IF YOU ARE WILLING TO RESOLVE THIS CASE SO THAT WE CAN OFFER YOU THE SETTLE AMOUNT OF $270.24 AND IF DON’T THEN WE HAVE TO DOWNLOAD THIS CASE FORCEFULLY AGAINST INTO THE COURT HOUSE. INFORMED TO YOUR EMPLOYER PLACE WHERE DID YOU WORKED BEFORE

So, we are just giving you a last chance that if you just make a payment by today or tomorrow then we will close this account as paid in full with zero balance.

We do hope that you will work with one of the best option in order to settle this matter or else we won't be able to hold your case file #SD5-987485.

Do revert back if you want to get rid of these legal consequences and want to make payments within the next 48 hours or else the case will be downloaded against you.

The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.

  • Sep 15, 2015

Austin white from ace online collections . is trying to tell me. if i send 270.00 dollars they will not sue me for 4515.85 dollars. they say they will put a hold on my ank accounts. and report me to the fbi. this company is harrassing me. now they say i have until sept.24. 2015. to give them money.they are usa fast cash. what can i do to report them and sue them for harrassing me. this has been going on now for over 2 years.

  • Sep 12, 2015

They tell one flat fee then always find new ways of getting money out of your account. The customer service department can't even speak English well and have no manners and will never put a supervisor on the phone

  • Sep 5, 2015

ACE Payday corp.sent threatening E-mail to work . Stated will Prosecute will garnish wages and my accounts

Sheriff will come to wrk. ! I became Physically ill not knowing how they had all my information. This happens usually once month the E-mails start again. I dont know what to do But i want to fight back.

Maureen W Burbank california

  • Sep 3, 2015

Received the email below, emailed them back requesting a number to call and talk to someone. Others have reported them, exact same email body with matching case numbers and amounts owed. I want to speak with a regular person because they do have my personal information (including social security number). Also, there is no contact information besides an email. Searched the ace-online collections.com and no webpage displayed. This is also not on my credit report in any of the 3 bureaus. I removed my name, email and SSN from the email for my protection.

FINAL AND LAST CHANCE TO GET SETTLE THE CASE #SD5-987485 Madison __REMOVED LAST NAME AND SSN__ Case file #SD5-987485 Settlement amount offered $270.24 Your case file #SD5-987485 are handling by LEGAL DEPARTMENT OF ACE Cash Service, So now you may cooperate them in order to resolve the case file #SD5-987485. You can reach on [email protected] for further more information. We had sent you the so many notification regarding this matter, but still you didn’t responded us, if you failed to reply us with positive intention after this email then we will have to download your case file in the court house on Sept 3 2015. We are talking about the loan that you took with the company due to penalty charges, interest charges and attorney charges the amount rises up to $1050.50 , and they do have a signed copy of the contract which is signed under your e-mail address ___REMOVED EMAIL__ and SSN __REMOVED SNN__ also would like to mention your computer's IP address was also traced. When you were signing the contract with the company. The company have more than 14 technical evidence in order to prove the money was successfully deposited into your bank account. Talking about the creditor Ace Cash Services is the mother company which owns & operates more than 1175 parental payday loan websites CASH NET USA, CASH AMERICA & 500 CASH ADVANCE etc. And you have used one of them to get this loan approved. NOTE: IF YOU IGNORED THIS EMAIL AND FAILED TO TAKE CARE OF THIS DEBT THEN ALL OF YOUR BANK ACCOUNTS INCLUDING WILL BE SEIZED THRU MAJOR CREDIT BUREAUS WITHIN NEXT SEVEN BUSINESS DAYS THAT’S WHY YOUR CO-OPERATION WOULD BE REALLY APPRECIATED. Do reply us ASAP with option so we can update at legal department in order to stop all this legal consequences against your Name and SSN . BEFORE YOUR CASE FILE #SD5-987485 WILL BE DOWNLOADED. NOTE : KINDLY LET US KNOW IF YOU ARE WILLING TO RESOLVE THIS CASE SO THAT WE CAN OFFER YOU THE SETTLE AMOUNT OF $270.24 AND IF DON’T THEN WE HAVE TO DOWNLOAD THIS CASE FORCEFULLY AGAINST INTO THE COURT HOUSE. INFORMED TO YOUR EMPLOYER PLACE WHERE DID YOU WORKED BEFORE UCMT . This is in reference to your Case File #SD5-987485 with ACE (ACE CASH SERVICES) in order to notify you that after sending several emails and we were not able to get hold of you. So the IC3 (Internet Crime Complaint Center) has decided to mark this case as a flat refusal and press charges against you. Once your case file forwarded by us ACE legal department, you account will be considered as not paid anything because you have never did any reply from a long time. After taking action against your name and SSN your case file will be forwarded to the courthouse. And once you found guilty into the court house than you have to bear the entire cost for this law suit $4518.15 which is excluding loan amount, attorney's fees, and the interest charges. if you failed to update us with cooperate us then be ready for going into jail under FDCA for 3 Years, and We will seize your all bank account and hold on SSN, Your account with ACE is in Final Collections. According to our records, your outstanding balance was $1050.50. So, we are just giving you a last chance that if you just make a payment by today or tomorrow then we will close this account as paid in full with zero balance. We do hope that you will work with one of the best option in order to settle this matter or else we won't be able to hold your case file #SD5-987485. Do revert back if you want to get rid of these legal consequences and want to make payments within the next 48 hours or else the case will be downloaded against you. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action. You can avoid this by taking care of this now. It is quick and easy: Do reply us right now and provide us the date on which you can make the payment. If you do not take immediate action we will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer regarding this and if you are found guilty under the bench of jury then you have to bear a law suit which will be amounting to $4515.85 and will be totally levied upon you and that would be excluding your bail charges, your attorney charges and the due amount pending on your name $1050.50 Thanks for being our customer, Best Wishes, Settlement Department ACE CASH SERVICES Sept 2 2015

  • Aug 22, 2015

This is about the 3rd email I have received saying I owe money on a loan I have never heard of. It concerns me they have my social security number but no the right last name

  • Aug 18, 2015

I was contacted by Adam Smith, he introduced himself as a representative of Ace Cash Express. My husband and I had recently applied for an installment loan online. He proceeded to explain to me that my husband had qualified for a loan in the amount of $8,000.00. The monthly payment would be $366.00 for 24 months and the interest rate would be 10%. I would need to purchase a Green Dot card but not activate it in the amount of the monthly payment. This was to prove I was capable of making the payments. I was told the Green Dot card could be activated once they confirmed it and I could then use the card; for example at an ATM and get my money back. They assured me the money on the Green Dot card was mine and was not going anywhere. In the meantime, they activated the card with information I didn't have and withdrew the money from the card.

The company advisor with Ace Cash Express, Adam Smith, proceeded to tell me I would receive my loan into my bank account in the following 2 hours. When the money did not arrive, I called Adam Smith again at (832) 564-3706 and he informed me I needed to purchase another Green Dot card for $ 250.00 for insurance on the loan and then my money would be transferred to my bank account. I said no, I was not interested in investing any further money in an attempt to get a loan. At that time, Adam Smith, stated he would talk to his supervisor and see what he could do about waiving the insurance fee. He then called me back and told me he had managed to waive the $250.00 insurance fee and my money would be in my bank account, $8,366.00, on Monday morning by 9:00 a.m. It was Saturday afternoon at that time.

I contacted Green Dot card and filed a fraud complaint as I had never legally given my permission to charge against the card. I sent them copies of the card and the purchase receipt and have not heard back at this time.

Monday at 9:00 a.m. arrives and I do not have the loan amount in my account. When I manage to reach Adam Smith, he told me his manager was unable to get the $250.00 insurance fee waived and I needed to go buy a Green Dot card and put $250.00 on it and give him the information. He then could deposit $8,366.00 in my account within two hours. He stated the $250.00 in insurance would be refunded to me at completion of paying the loan. At this point I told them I did not want to continue with my application for this loan. I was not buying anymore Green Dot cards or giving them anymore information. I told them I wanted my $366.00 they had activated and withdrawn from my Green Dot card back.

I was then informed there was a $150.00 cancellation charge. Even better, that did not come out of the $366.00. I needed to go buy a Green Dot card for the cancellation fee and when they received that, they could refund my $366.00.

They were very specific about the card I had to provide them It had to be the gold Green Dot reloadable card. This leaves me leary of the Green Dot company now as well. I guess I'll wait and see how and if they fix this problem of being taken advantage of.

Also, of note. I looked up Ace Cash Express online; I found and called a different number with a different area code. They had never heard of my account, did not take money to give money and didn't even loan to Oklahoma residents. I was also a little surprised when I spoke with their manager and he did not seem interested or concerned that there was a fraudulant company out there running on their name and matching logo (The logo was at the top of the contract that was emailed for signature giving the loan information.)

Long story short, I was taken for a big ride from down in Houston, TX. I am in the hole $366.00. Ace Cash Express located at 622 E. Little York, Houston, Texas took complete advantage of me and is a completely fraudulant loan company.

  • Aug 11, 2015

Friday 08/06/2015 I went into the Fort Hood location to cash my student refund check after calling to verify what information that was needed from me. I was told by Sheryl that I needed the check, valid ID, and proof of address. When I got there they started the process of verifying the check, the bank verified everything but ones unable to get it cashed because the school and also the maker was closed. I was told by the general manager Mary to return on Saturday if someone at my school was there and able to verify the check. Saturday 08/06/15 I went into the Coppera cove store and was helped by Tomeka, she called and verified with the bank and the school then she called to get the go form Mary who then said no and that she needed to contact the maker and if not that I should return on Monday with a good ext# for the maker of the check. 08/09/15 I returned to the Copperas cove store after waiting on the phone to speak to someone in financial services to obtain the Ext to someone that could verify the check. I was able to get in contact with Jason Whi gave me his direct number. Tomeka was able to first verify the numbers in their system than she called to verify the check with the bank then the maker. Everything went through, so she called Mary for the approval. Mary then asked are we still dealing with this? She wanted to know why was the check for such a large amount (9,400) what was I wearing, and what did I need the money for! She then wanted to call and verify the information for herself, by then everything was closed in Illinois so she called Tomeka back and said no and come back tomorrow. I have cashed checks with this company before and I have never been through this type of treatment before, I called and made a complaint but I haven't recieved a call back thus far, I've asked several employees over the phone and in the store and they've all said the same thing that the check should've been cashed once it passes the verification stage but somehow I'm still walking around with a check that I can't cash because my bank is in Louisiana ... What a way to treat a disabled veteran Ace

  • Jul 31, 2015

I've borrowed moeny in the past from Ace cash Express. I've paid them off and have the Paid in Full release letter's. Now they claim I still owe them . I emaile them several time's I have proof all the loan's I've gotten from them are Paid in Full. I also requested just for the sake of it, they tell me the amount I owe, date of the loan, year, and the bank the money was deposited in. They refuse to give me that info. This has been going back/forht for a couple week's now. I do have the bank statement's also showing deposit's made. I finally told them I'd see them in court if they wish to pursue this matter. It's getting old now. My last letter was from a Andrew Richardson, Sr. Investigating Officer. Law& Enforcement. His phone # is 1-813-438-6978. I have not contacted him by phone, not interested.

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