Called to speak to someone about a certain brand and model of a pistol ... the person who got on the phone said "sorry, I don't know much about guns." So, i asked to speak to someone who did ... finally, after wating several minutes another employee got on the phone and was not much help either. The pistol in question is listed on the Academy Sports web site and on sale and with great reviews and how fast they are selling ... but trying to get someone to answer some really basic questiions like how many rounds the mags hold was nearly impossible. The next day I called a local gun store in Jacksonville only a few miles from our home and the owner was very knowledgeable and explained he had two left in stock and the price was two dollars less than Academy ... needles to say I went straight there and made the purchase.
Several days later I disvovered that the magazine in this pistol has a very strong spring and loading it can be difficult ... no problem, I called the dealer who sold me the pistol and they informed that most sub-compact pistols share this issue and that i could purchase a magazine speed loader which makes the loading very easy and much quicker ... however, the store was out of stock so I called Academy ... ooops, big mistake ... when someone in the hunting dept. answered they said " field and stream hold please" ... click ... music ... 5 min, 10 min, 15 min and my patience was exausted ... so, I called back to speak to store mgr. ... another mistake ... after 4 ring backs and several promises to get me on the phone with mgr. the wasted time was pushing around 15 min so I finally just gave up. If this treatment is any indication of how the corporation feels about their customers they will not be around forever ... I am done.
I tried to mail order some ammo from them on Black Friday 2016. After trying for several minutes I contacted them by chat that their system has a problem. The representative said no problem, it's just that they don't ship ammunition to California. I asked why? They said I should call my local Police. I did, and the Local PD said there is no problem shipping to my address at this time. Academy has a ridiculous anti-gun policy by not willing to ship any ammunition into California. We do have a new law coming but it does not kick in until 2018. I do not recommend supporting this business.
The absolute WORST online merchant I have EVER dealt with! I make over 90% of my non-food purchases online and have NEVER seen such DECEITFUL practices.
BEWARE! Here's the trick Academy.com employs regarding item stock status:
*** In Stock Online: Usually leaves warehouse in 1-2 business days.
These items Academy.com actually DOES have in stock and will ship quickly.
*** In Stock Online: This item may ship from a different location and therefore is only eligible for ground shipping.
These items Academy.com DOES NOT have in stock. These items are probably drop shipped from the manufacturer.
To my chagrin, I ordered an item with the later stock status. The manufacturer is out of stock with no estimated delivery date. Yet, Academy.com STILL lists this item as IN STOCK.
HERE'S THE ABSURD PART: Academy.com REFUSES to cancel the order!
Reputable online merchants would never falsely represent their inventory. And if there were for some reason a shortage, they would immediately provide an option to cancel.
My order confirmation promised delivery within 3-5 business days. Now I am in limbo. No delivery in sight. And Academy.com renews the pending authorization on my credit card every time it expires, reducing available credit.
My advice: NEVER, EVER ORDER FROM ACADEMY.COM! You have been warned...
Academy Sports Reviews
Called to speak to someone about a certain brand and model of a pistol ... the person who got on the phone said "sorry, I don't know much about guns." So, i asked to speak to someone who did ... finally, after wating several minutes another employee got on the phone and was not much help either. The pistol in question is listed on the Academy Sports web site and on sale and with great reviews and how fast they are selling ... but trying to get someone to answer some really basic questiions like how many rounds the mags hold was nearly impossible. The next day I called a local gun store in Jacksonville only a few miles from our home and the owner was very knowledgeable and explained he had two left in stock and the price was two dollars less than Academy ... needles to say I went straight there and made the purchase.
Several days later I disvovered that the magazine in this pistol has a very strong spring and loading it can be difficult ... no problem, I called the dealer who sold me the pistol and they informed that most sub-compact pistols share this issue and that i could purchase a magazine speed loader which makes the loading very easy and much quicker ... however, the store was out of stock so I called Academy ... ooops, big mistake ... when someone in the hunting dept. answered they said " field and stream hold please" ... click ... music ... 5 min, 10 min, 15 min and my patience was exausted ... so, I called back to speak to store mgr. ... another mistake ... after 4 ring backs and several promises to get me on the phone with mgr. the wasted time was pushing around 15 min so I finally just gave up. If this treatment is any indication of how the corporation feels about their customers they will not be around forever ... I am done.
I tried to mail order some ammo from them on Black Friday 2016. After trying for several minutes I contacted them by chat that their system has a problem. The representative said no problem, it's just that they don't ship ammunition to California. I asked why? They said I should call my local Police. I did, and the Local PD said there is no problem shipping to my address at this time. Academy has a ridiculous anti-gun policy by not willing to ship any ammunition into California. We do have a new law coming but it does not kick in until 2018. I do not recommend supporting this business.
The absolute WORST online merchant I have EVER dealt with! I make over 90% of my non-food purchases online and have NEVER seen such DECEITFUL practices.
BEWARE! Here's the trick Academy.com employs regarding item stock status:
*** In Stock Online: Usually leaves warehouse in 1-2 business days.
These items Academy.com actually DOES have in stock and will ship quickly.
*** In Stock Online: This item may ship from a different location and therefore is only eligible for ground shipping.
These items Academy.com DOES NOT have in stock. These items are probably drop shipped from the manufacturer.
To my chagrin, I ordered an item with the later stock status. The manufacturer is out of stock with no estimated delivery date. Yet, Academy.com STILL lists this item as IN STOCK.
HERE'S THE ABSURD PART: Academy.com REFUSES to cancel the order!
Reputable online merchants would never falsely represent their inventory. And if there were for some reason a shortage, they would immediately provide an option to cancel.
My order confirmation promised delivery within 3-5 business days. Now I am in limbo. No delivery in sight. And Academy.com renews the pending authorization on my credit card every time it expires, reducing available credit.
My advice: NEVER, EVER ORDER FROM ACADEMY.COM! You have been warned...