I bought a dress for a wedding online from abyss by Abby. Nice dress but came faulty with loose threading after paying a fortune l did not expect to get this dress in this condition. I asked for refund of my money plus shipping costs there and back but was refused. This is such a rip off website who do not care about there customers withbad customer service. Do not shop here!
After ordering 3 dresses , my daughter didn't even try them on because the quality was so bad. I immediately packed the dresses up in the DHL bag they were received in and sent them back. Be aware that this company is based out of Austraia so the cost of return is very expensive.
They returned one of the dresses to me stating that it was stained and sent me a pictures which had no idication of a stain.
I even suggested that although i know we didn't stain the dress, at least just have it drycleaned but instead it cost me money to return it and now i am stuck with a cheap and expensive dress.
I ordered three dresses - tried all on once and chose to keep one immediately packing up the other two up in order to return them. On receiving the items they emailed stating they would not refund them They claim I altered the slit on one and that there was a stain on the other!! This was totally fabricated- The dresses were perfect - Why on earth would I alter a slip?? They were in my house for a maximum of 12 hours! They sent photos so blurry and clearly fabricated - Then when I questioned further they said they had surveillance at their ‘check points’ I asked for a copy of this to prove that the photos they sent were of the dresses I returned- They then did not reply I had no choice but to take further action - SCAM!!! DO NOT SHOP HERE!!!!
Absolutely stunned that this company would accuse us of returning a dress with stains. Only arrived on monday, my young daughter tried it on it, it was far too big and we returned it within required time line and they now refuse to refund due to copious stains. Complete fabrication.
Abyss by Abby Reviews
I bought a dress for a wedding online from abyss by Abby. Nice dress but came faulty with loose threading after paying a fortune l did not expect to get this dress in this condition. I asked for refund of my money plus shipping costs there and back but was refused. This is such a rip off website who do not care about there customers withbad customer service. Do not shop here!
After ordering 3 dresses , my daughter didn't even try them on because the quality was so bad. I immediately packed the dresses up in the DHL bag they were received in and sent them back. Be aware that this company is based out of Austraia so the cost of return is very expensive.
They returned one of the dresses to me stating that it was stained and sent me a pictures which had no idication of a stain.
I even suggested that although i know we didn't stain the dress, at least just have it drycleaned but instead it cost me money to return it and now i am stuck with a cheap and expensive dress.
Dreadful
I ordered three dresses - tried all on once and chose to keep one immediately packing up the other two up in order to return them. On receiving the items they emailed stating they would not refund them They claim I altered the slit on one and that there was a stain on the other!! This was totally fabricated- The dresses were perfect - Why on earth would I alter a slip?? They were in my house for a maximum of 12 hours! They sent photos so blurry and clearly fabricated - Then when I questioned further they said they had surveillance at their ‘check points’ I asked for a copy of this to prove that the photos they sent were of the dresses I returned- They then did not reply I had no choice but to take further action - SCAM!!! DO NOT SHOP HERE!!!!
Absolutely stunned that this company would accuse us of returning a dress with stains. Only arrived on monday, my young daughter tried it on it, it was far too big and we returned it within required time line and they now refuse to refund due to copious stains. Complete fabrication.