I am a FIFO worker in the mines as a diesel mechanic and am away 1 month at a time, while i was away my wife called and said she needed her car service (2014 mitsubishi asx) so i told her just to get it done, she found these so called mechanics on auto guru and there price was good so she booked in there, upon arriving she said the lady behind the counter was quite rude towards her and made her feel uncomfortable, but she left the car with them anyways and off she went.
A couple of hours later she got a phone call from Lucas explaining she need multiple things replaced urgently, (front brakes, air filter and a drive belt) $789 was the bill for that plus $135 for the service. Being the trusting type she is she went ahead with the repairs. That afternoon she picked up the car and was greeted by lucas which he non stop talked about how dangerous the car was and didnt let her get in a word, she went in and payed the bill and headed home.
3 days later i came home as i was feeling ill and took sick leave for the rest of my swing, i seen the invoice on the bench and couldnt believe my eyes! i replaced the air filter myself last service i went out popped the bonnent and had a look... sure enough the same air filter i put in was still in there and was charged $50 for nothing, the brakes had plenty left when i serviced it 10,000km ago so i went and checked them, they replaced them with cheap chinese Trustop pads but charged us for bendix, and charged us for brake discs and did not even replace them.
The drive belt was also replaced but i cant really say i remember the condition of it last service but judging by the record it most likely didnt need replacing either.
I jumped straight in the car and drove straight down to them and confronted him about it he had every excuse under the sun of why all of this had happend, clearly all just lies! when i mentioned i was a diesel fitter he backed straight down and offered our money back.. he was caught! we did get our money back but imagine all the victims he has conned that were none the wiser.
Above all Mechanical Reviews
I am a FIFO worker in the mines as a diesel mechanic and am away 1 month at a time, while i was away my wife called and said she needed her car service (2014 mitsubishi asx) so i told her just to get it done, she found these so called mechanics on auto guru and there price was good so she booked in there, upon arriving she said the lady behind the counter was quite rude towards her and made her feel uncomfortable, but she left the car with them anyways and off she went.
A couple of hours later she got a phone call from Lucas explaining she need multiple things replaced urgently, (front brakes, air filter and a drive belt) $789 was the bill for that plus $135 for the service. Being the trusting type she is she went ahead with the repairs. That afternoon she picked up the car and was greeted by lucas which he non stop talked about how dangerous the car was and didnt let her get in a word, she went in and payed the bill and headed home.
3 days later i came home as i was feeling ill and took sick leave for the rest of my swing, i seen the invoice on the bench and couldnt believe my eyes! i replaced the air filter myself last service i went out popped the bonnent and had a look... sure enough the same air filter i put in was still in there and was charged $50 for nothing, the brakes had plenty left when i serviced it 10,000km ago so i went and checked them, they replaced them with cheap chinese Trustop pads but charged us for bendix, and charged us for brake discs and did not even replace them.
The drive belt was also replaced but i cant really say i remember the condition of it last service but judging by the record it most likely didnt need replacing either.
I jumped straight in the car and drove straight down to them and confronted him about it he had every excuse under the sun of why all of this had happend, clearly all just lies! when i mentioned i was a diesel fitter he backed straight down and offered our money back.. he was caught! we did get our money back but imagine all the victims he has conned that were none the wiser.