I rented a textbook from here. Received a confirmation email. A few hours later received a in process email. The book was at a great price. The next day I received a cancellation email due to the book being sold. I feel if you except my payment. Send me a confirmation email and hours later a in process email. That book should still not be up for sale. We paid an extr $9.95 for 2 day delivery as we needed the book. I feel that this is a switch and bait type scheme, praying on college students. I emailed wanting answers and it took 2 days to get a reply of "too bad" .
Ablebooks uses the current edition volumes; pictures, ISBN, and, detailed information only to inform you that they reserve the rights to switch the copy to an older copy at their own discretion, with no warning or explanation. After you have hounded them for weeks without returned emails, after they had sent the version 4 years dated from the version they were advertising you might get Sara the bot customer service since their advertised phone number is disconnected. They will not take any returns from 30 days from your order date instead of your books arrival date and will go out of their way to ensure you are not able to return the book in time, which under their terms means they owe you nothing even though they sent the wrong book. Company of scammers, and liars. The worst company online today. Do not buy from Ablesbooks.com 0/5 stars.
I purchased/paid for Kirk's Veterinary Therapy XV- clearly on my invoice. I received Edition XIII. This isn't just an older version, the content is different! I needed this book for my board exams and had to rush to buy one locally (way more expensive) and tried to return it once I got back given it was an error on their part. No dice, given it was over 30 days, even though they didn't fulfill their promise from the getgo and cost me an additional ~$60 (which may mean nothing to many, but to a veterinary resident working less than minimum wage means a lot), time, and a lot of annoyance.
Attached is the transcript of the explanation letter and responses starting when they refused to help me. I even attached their return policy (which has no date limit on 'fullfillment mistakes' and my invoice to the initial letter).
Ables Books Reviews
I rented a textbook from here. Received a confirmation email. A few hours later received a in process email. The book was at a great price. The next day I received a cancellation email due to the book being sold. I feel if you except my payment. Send me a confirmation email and hours later a in process email. That book should still not be up for sale. We paid an extr $9.95 for 2 day delivery as we needed the book. I feel that this is a switch and bait type scheme, praying on college students. I emailed wanting answers and it took 2 days to get a reply of "too bad" .
Ablebooks uses the current edition volumes; pictures, ISBN, and, detailed information only to inform you that they reserve the rights to switch the copy to an older copy at their own discretion, with no warning or explanation. After you have hounded them for weeks without returned emails, after they had sent the version 4 years dated from the version they were advertising you might get Sara the bot customer service since their advertised phone number is disconnected. They will not take any returns from 30 days from your order date instead of your books arrival date and will go out of their way to ensure you are not able to return the book in time, which under their terms means they owe you nothing even though they sent the wrong book. Company of scammers, and liars. The worst company online today. Do not buy from Ablesbooks.com 0/5 stars.
Refused refund on book returned according to their return and refund policy ablesbooks.com/Return-Policy_ep_7.html
I purchased/paid for Kirk's Veterinary Therapy XV- clearly on my invoice. I received Edition XIII. This isn't just an older version, the content is different! I needed this book for my board exams and had to rush to buy one locally (way more expensive) and tried to return it once I got back given it was an error on their part. No dice, given it was over 30 days, even though they didn't fulfill their promise from the getgo and cost me an additional ~$60 (which may mean nothing to many, but to a veterinary resident working less than minimum wage means a lot), time, and a lot of annoyance.
Attached is the transcript of the explanation letter and responses starting when they refused to help me. I even attached their return policy (which has no date limit on 'fullfillment mistakes' and my invoice to the initial letter).