I wanted to return the pants as they were a bad fit. It was very easy to return the item.
Month 2.
They didn't ship me an item but billed me. They took 5 business days to reply and tell me they didn't have any items and were waiting on a shipment. I said I wanted a refund to not send my anymore items and to close my account. They replied saying they were escalating it to a manager.
Month 3.
They shipped the clothes from month 2 anyway. They didn't cancel my account. I didn't receive a replacement item from month 1. They billed me again.
TrendyButler.com Reviews
Trendy ripoff
Month 1.
Black sweater, black pants.
I wanted to return the pants as they were a bad fit. It was very easy to return the item.
Month 2.
They didn't ship me an item but billed me. They took 5 business days to reply and tell me they didn't have any items and were waiting on a shipment. I said I wanted a refund to not send my anymore items and to close my account. They replied saying they were escalating it to a manager.
Month 3.
They shipped the clothes from month 2 anyway. They didn't cancel my account. I didn't receive a replacement item from month 1. They billed me again.
Let me recap this ridiculous situation.
July order brown shorts blue shirt.
August order blue shorts black shirt.
September order in route?
July order shirt was too small, returned immediately and made size adjustment to profile.
August order ALSO had wrong size shirt EVEN after the online profile was changed.
TODAY I received the July shirt which is PINK LONG SLEEVE!!!
WHAT IN THE HELL HAPPENED TO THE BLUE SHIRT THAT WAS THE WRONG SIZE?
One would assume you would send the same shirt, but the correct size from the JULY ORDER!!
Absolutely the worst, slowest service I have EVER encountered!!
DO NOT waste your time or money!