I ordered the "indestructible pants" on June 6. The site said shipping was 3 to 5 business days. I contacted them on June 11th, and the item had not shipped. I never heard from them again. I contacted them today (June 27th) and they state they are experiencing shipping delays. I ask for a refund. She refused and said she was not allowed to offer it. I demanded a refund or I would contact the BBB.
She said she had to speak to her supervisor and put me on hold, came back and said she could offer me 25% off other merchandise I could purchase. I let her know I was not interested in purchasing any more merchandise that I wound NEVER receive and demanded a full refund or I would contact my attorned and sue. She put me on hold again and finally refunded my full amount of $179.00.
I paid $90 for a pair of men's tactical "indestructible" cargo pants. It started off weird as the tracking number I received from them was literally "will arrive by 23d" so when I emailed the support inbox they then sent me a USPS tracking number.
When I received the package I noticed it was from Amazon and had an Amazon gift receipt in the bag from a seller that wasn't "Royalzi Trends" Labeyzon Store was the seller. I doubt they are connected, but you never know. So I hopped on Amazon and searched for that item and found it very exact same one. With prime free shipping it cost $41.
These pants are definitely nowhere even close to being heavy duty. Extremely misleading and deceitful. Illegal? I'm not sure. Probably not. And goes to say that yes, I am pretty salty about the whole situation.
Royalzi Trends Reviews
I ordered the "indestructible pants" on June 6. The site said shipping was 3 to 5 business days. I contacted them on June 11th, and the item had not shipped. I never heard from them again. I contacted them today (June 27th) and they state they are experiencing shipping delays. I ask for a refund. She refused and said she was not allowed to offer it. I demanded a refund or I would contact the BBB.
She said she had to speak to her supervisor and put me on hold, came back and said she could offer me 25% off other merchandise I could purchase. I let her know I was not interested in purchasing any more merchandise that I wound NEVER receive and demanded a full refund or I would contact my attorned and sue. She put me on hold again and finally refunded my full amount of $179.00.
I paid $90 for a pair of men's tactical "indestructible" cargo pants. It started off weird as the tracking number I received from them was literally "will arrive by 23d" so when I emailed the support inbox they then sent me a USPS tracking number.
When I received the package I noticed it was from Amazon and had an Amazon gift receipt in the bag from a seller that wasn't "Royalzi Trends" Labeyzon Store was the seller. I doubt they are connected, but you never know. So I hopped on Amazon and searched for that item and found it very exact same one. With prime free shipping it cost $41.
These pants are definitely nowhere even close to being heavy duty. Extremely misleading and deceitful. Illegal? I'm not sure. Probably not. And goes to say that yes, I am pretty salty about the whole situation.