I purchased 6 dresses from OASAP. The were all too big in the top or did not fit right, so I have been requesting for over 2 weeks for the return address so that I can return the dresses for a refund. I keep getting an email saying "sorry dear please provide a reason why you want to return them.". I provided them with the return form they requested and the reason why I want to return them and they still have not provided me with an address to mail my returns back for a refund. I have a feeling it will get to the 45 days they allow and then tell me that it is past the time even though I have documents showing I have been trying to get his address for both three weeks. I just want to mail these back and get a refund. That's all.
OASAP charges you to ship your clothes, and charges by the number of days you select. However, even though I chose 2 day shipping, they didn't ship my clothes for almost a week. Then the package arrived with clothes that were labeled the size I ordered but were no way even close to that size. They were atleast two sizes off. The package also came without a packing slip, and without any information on how to return items and without a return address.
Then when I attempted to go online and request return information on their website, the website claimed my password was wrong and wouldn't let me sign in. When I hit the 'forgot password' link, it claims an email was sent, and the email never came. I requested my password three times and no emails ever came. There is also no contact information on their site to contact them. They purposely make it impossible to return items. They didn't have an issue charging my credit card though.
OASAP.com Reviews
I purchased 6 dresses from OASAP. The were all too big in the top or did not fit right, so I have been requesting for over 2 weeks for the return address so that I can return the dresses for a refund. I keep getting an email saying "sorry dear please provide a reason why you want to return them.". I provided them with the return form they requested and the reason why I want to return them and they still have not provided me with an address to mail my returns back for a refund. I have a feeling it will get to the 45 days they allow and then tell me that it is past the time even though I have documents showing I have been trying to get his address for both three weeks. I just want to mail these back and get a refund. That's all.
OASAP charges you to ship your clothes, and charges by the number of days you select. However, even though I chose 2 day shipping, they didn't ship my clothes for almost a week. Then the package arrived with clothes that were labeled the size I ordered but were no way even close to that size. They were atleast two sizes off. The package also came without a packing slip, and without any information on how to return items and without a return address.
Then when I attempted to go online and request return information on their website, the website claimed my password was wrong and wouldn't let me sign in. When I hit the 'forgot password' link, it claims an email was sent, and the email never came. I requested my password three times and no emails ever came. There is also no contact information on their site to contact them. They purposely make it impossible to return items. They didn't have an issue charging my credit card though.