Purchased four new tire for Travel trailer from Les Schaub salem
Tires had about 1ooo miles no them, but about 2 years old. Used trailer five times in this period.
One tire had huge bulge that the vibration caused interior damage to refigrator door hinge.
Had to replace refrigator door twice because of broken hinges. The cause was unknown to me at the time.
Went to Woodburn Less Schaub with bad tire with copy of tire warranty.
Service rep took tire and would then meet me at front counter.
Said that tire as defective and have would charge me for another tire because it was not covered under warranty.
He then quoted me a inflated price for replacement tire.
I said no and would like my tire back and would leave. He went got the tire but it was flat, as they let the air out of the tire and would not refill the tire with air, stating that he could do so because the tire as defective and dangerous.
I ask him what I was to do with my travel trailer with one flat tire.
He replied that was my problem and walk away.
I have over the years (30) have spent at lease $15,000 / $20,000 for service to my fleet of trucks with Les Schaub.
I will never return to a another Les Schaub tire center, and will not recomened them ever again.
About a year ago I had purchased snow tires for my F-250 from Les Schwab in Littleton, Colorado. I had a spare set of factory rims that were in great shape and I didn’t need them since I already had aftermarket winter and summer rims. Eddie at Les Schwab suggested I leave the rims there and they would sell them for and take 15% of the sale. I thought this was a great idea and I agreed. A year went by and I never heard anything about the sale of my rims. This past Saturday I was at Les Schwab having the rear brakes done and the snow tires taken off my wife’s car, so I asked about my rims. I was told by the manager (Chris) that they had a store break-in and my rims were stolen along with other items. He deducted $100 from the $547 bill for the work done on my wife’s car. $100 dollars for 4 rims, caps, and lugs in great shape… While paying my bill, another manager (Josh) told me he was unaware of any break-in and that’s all I would get for my rims caps and lugs. So Les Schwab in Littleton had my rims for a year, and now is claiming they were stolen, but there is no police report or insurance claim? How can this be? I wasn’t given the opportunity to accept or refuse $100 for rims, and I could not get an explanation from anyone there, but two employees did tell me there wasn’t a break-in. If my office was broken into and a theft occurred, all employees would know about it and there would be a police report. I called the regional manager in Bend, Oregon and spoke with Casey, he agreed the story sounded very sketchy and said he would talk to the local manager Chris. Casey agreed that the rims might have been worth a few hundred dollars, I was asking for $200 dollars in addition to the $100 that was deducted for my bill. I though he agreed, but when I arrived at the store to get the credit in writing, Josh told me I was getting two snow tire change overs; take it or leave it. I don’t need that, I thought I was getting $200 in store credit for whatever I needed to purchase at that store, but that’s not the case. I trusted Les Schwab to sell my rims, and as far as I’m concerned, they stole them. Talking to the managers there is a straight waste of time, and it’s impossible to get a simple explanation from anyone there or reach an understanding with the regional office management. I’ll explore all my options and see where it leads, but it’s very hard to believe a store like this would do something so underhanded and flat out sketchy.
I went to Les Schwab requiring an alignment and tire rotation. Told me I needed a tie rod. Told the guy Steve at Independece Oregon to order the parts and and Id call back to install Monday or Tuesday. Called Saturday am to check in and told they couldn't do it until Saturday. They knew I was leaving for a trip Wednesday so I said forget it, I'll try another avenue. Cascade Tire in Salem said I didn't need any tie rod replacement! They're tight and I'll make my California trip no problem. F*** Les Schwab.
We got tires one month ago on road side assistant, which they were helpful with! My complaint is that the tires are crap less then 2,000 miles later the wires are showing and one blew today! I McIntyre live near a Les Schwab nor can I go anywhere do to car has a blown tire.
Les Schwab Reviews
Purchased four new tire for Travel trailer from Les Schaub salem
Tires had about 1ooo miles no them, but about 2 years old. Used trailer five times in this period.
One tire had huge bulge that the vibration caused interior damage to refigrator door hinge.
Had to replace refrigator door twice because of broken hinges. The cause was unknown to me at the time.
Went to Woodburn Less Schaub with bad tire with copy of tire warranty.
Service rep took tire and would then meet me at front counter.
Said that tire as defective and have would charge me for another tire because it was not covered under warranty.
He then quoted me a inflated price for replacement tire.
I said no and would like my tire back and would leave. He went got the tire but it was flat, as they let the air out of the tire and would not refill the tire with air, stating that he could do so because the tire as defective and dangerous.
I ask him what I was to do with my travel trailer with one flat tire.
He replied that was my problem and walk away.
I have over the years (30) have spent at lease $15,000 / $20,000 for service to my fleet of trucks with Les Schaub.
I will never return to a another Les Schaub tire center, and will not recomened them ever again.
DO NOT GO TOO LES SCHAUB
About a year ago I had purchased snow tires for my F-250 from Les Schwab in Littleton, Colorado. I had a spare set of factory rims that were in great shape and I didn’t need them since I already had aftermarket winter and summer rims. Eddie at Les Schwab suggested I leave the rims there and they would sell them for and take 15% of the sale. I thought this was a great idea and I agreed. A year went by and I never heard anything about the sale of my rims. This past Saturday I was at Les Schwab having the rear brakes done and the snow tires taken off my wife’s car, so I asked about my rims. I was told by the manager (Chris) that they had a store break-in and my rims were stolen along with other items. He deducted $100 from the $547 bill for the work done on my wife’s car. $100 dollars for 4 rims, caps, and lugs in great shape… While paying my bill, another manager (Josh) told me he was unaware of any break-in and that’s all I would get for my rims caps and lugs. So Les Schwab in Littleton had my rims for a year, and now is claiming they were stolen, but there is no police report or insurance claim? How can this be? I wasn’t given the opportunity to accept or refuse $100 for rims, and I could not get an explanation from anyone there, but two employees did tell me there wasn’t a break-in. If my office was broken into and a theft occurred, all employees would know about it and there would be a police report. I called the regional manager in Bend, Oregon and spoke with Casey, he agreed the story sounded very sketchy and said he would talk to the local manager Chris. Casey agreed that the rims might have been worth a few hundred dollars, I was asking for $200 dollars in addition to the $100 that was deducted for my bill. I though he agreed, but when I arrived at the store to get the credit in writing, Josh told me I was getting two snow tire change overs; take it or leave it. I don’t need that, I thought I was getting $200 in store credit for whatever I needed to purchase at that store, but that’s not the case. I trusted Les Schwab to sell my rims, and as far as I’m concerned, they stole them. Talking to the managers there is a straight waste of time, and it’s impossible to get a simple explanation from anyone there or reach an understanding with the regional office management. I’ll explore all my options and see where it leads, but it’s very hard to believe a store like this would do something so underhanded and flat out sketchy.
I went to Les Schwab requiring an alignment and tire rotation. Told me I needed a tie rod. Told the guy Steve at Independece Oregon to order the parts and and Id call back to install Monday or Tuesday. Called Saturday am to check in and told they couldn't do it until Saturday. They knew I was leaving for a trip Wednesday so I said forget it, I'll try another avenue. Cascade Tire in Salem said I didn't need any tie rod replacement! They're tight and I'll make my California trip no problem. F*** Les Schwab.
We got tires one month ago on road side assistant, which they were helpful with! My complaint is that the tires are crap less then 2,000 miles later the wires are showing and one blew today! I McIntyre live near a Les Schwab nor can I go anywhere do to car has a blown tire.